Customer reviews from geappliances.com
Café - 27.8 Cu. Ft. French Door Smart Refrigerator with Keurig Brewing System, Customizable - Stainless Steel
Average customer rating
4.3
(411 Reviews)
Rating breakdown 411 reviews
5 Stars
257
4 Stars
93
3 Stars
20
2 Stars
16
1 Star
25
84%of customers recommend this product.
(
330 out of
393)
Customer Reviews for Café - 27.8 Cu. Ft. French Door Smart Refrigerator with Keurig Brewing System, Customizable - Stainless Steel
Customer Rating
1
JUNK!!
on April 10, 2023
Posted by: MNMARK
from Florida
Problems from day one, Kurig leaked and had several service calls and I finally had to bypass the system in the 2nd year. Drawer parts are breaking off and chrome strips on shelves are peeling and bubbling. Recently the TouchPad display quit working and because you HAVE to change the filter every 6 months with a very expensive filter with a computer chip, woth the touch pad not working, we can not bypass or reset the filter and it locks out the water and ice dispenser and renders them unusable.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy MichaelBatGEA, GEAppliances, April 11, 2023
Hello,
Thank you for taking the time to give us your feedback. We’re so sorry to hear that you had so many issues with your refrigerator, we know that’s incredibly frustrating. We would like to gather some further information from you and an agent will be reaching out to you via email, please respond at your earliest convenience. We look forward to hearing from you. - MichaelB@GEA
Thank you for taking the time to give us your feedback. We’re so sorry to hear that you had so many issues with your refrigerator, we know that’s incredibly frustrating. We would like to gather some further information from you and an agent will be reaching out to you via email, please respond at your earliest convenience. We look forward to hearing from you. - MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great fridge overall
on June 23, 2023
Posted by: Cucumber reviews
from Standpoint Idaho 83864
Great fridge supper premium and excellent design only complaint I have is the hot water takes a little bit to heat up and the fridge can be a bit difficult to clean however everything is accessible just a little hard to figure out how to.
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Disappointed overall
on January 17, 2024
Posted by: ALT79
The ice maker is very slow It stops working on occasion and all of a sudden works again. The handle on the ice maker bin is plastic junk already broken along with one of the gallon bins on the interior door. I have never had so many things fall apart inside a refrigerator, and I’m sort of stuck to purchase the replacements on my own because they are not covered. I thought I would use the Keurig on the fridge, but it actually takes too long to heat up so we don’t use it. We bought the Matte black in April 2020 and upgraded to copper handles. I get many compliments on the appearance, but I would not recommend this purchase due to the faulty parts and problems with the icemaker.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Tierra, GE_Appliances, January 25, 2024
Oh no!
We're so very sorry to hear you're not having the best experience with your refrigerator. This is certainly not what we expect from our appliances. A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Best wishes. - Tierra@GEAppliances
We're so very sorry to hear you're not having the best experience with your refrigerator. This is certainly not what we expect from our appliances. A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Best wishes. - Tierra@GEAppliances
Written by a customer while visiting geappliances.com