Customer reviews from cafeappliances.com
Café - 27.8 Cu. Ft. French Door Smart Refrigerator with Keurig Brewing System, Customizable - Stainless Steel
Average customer rating
4
(211 Reviews)
Rating breakdown 211 reviews
5 Stars
112
4 Stars
49
3 Stars
13
2 Stars
7
1 Star
30
79%of customers recommend this product.
(
154 out of
195)
Customer Reviews for Café - 27.8 Cu. Ft. French Door Smart Refrigerator with Keurig Brewing System, Customizable - Stainless Steel
Customer Rating
4
Love This Except For One (Small) Problem
on December 24, 2023
Posted by: DYK1
This is the first refrigerator I've ever owned that has gone for more than one year without a broken ice maker so I'm quite happy with it.
I've had zero problems with this refrigerator's mechanics and it looks lovely outside and in. There are abundant offerings for shelf spacing, even in the freezer.
My ONLY complaint is the wonky design to access the ice maker (if you need a lot of ice at once). The ice storage is concealed in the refrigerator, behind a closed compartment, and the door to this compartment is made of cheap plastic and has broken. It's timely to get a lot of ice because the ice door has to be forced open, the plastic handle flies across the room, and has to be found and put back on or the ice maker will not close.
This is a nuisance but considering the terrible quality of most refrigerators I would still happily purchase this model again.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great Repair Job
on January 12, 2024
Posted by: JJ8314
from Sarasota FL
After preparing the refrigerator, Kcup, motor noise, and low water stream dispenser, the refrigerator is working as designed.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Good Refrigerator
on January 19, 2024
Posted by: Ed62
from Enfield NH
This refrigerator is very spacious and we love the hot water and Keurig options. The only complaint and reason for 4 instead of five stars is how slow the hot water options are.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Looks good, CHEAP design
on January 28, 2024
Posted by: KenniB
from El Paso, TC
We've had this fridge for over 1 year only and the Keurig is ALREADY malfunctioning. It leaks water EVERYWHERE when making a cup of coffee. I don't mind the amount of time it takes to heat the water but we can't even use it anymore because it leaks everywhere. Had I known this was such a cheap design, I would've bought another fridge! I've even burned myself trying to catch the spewing hot water! Our GE Cafe dishwasher is just as cheap and has already broken (same amount of ownership time as the fridge). Do yourself a favor and buy ANOTHER BRAND!
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Adrian, GE_Appliances, February 7, 2024
Hello there! Thank you for taking the time to provide us with your valuable feedback. We are so sorry to hear of your experience with this refrigerator and the Keurig brewing system. This is definitely not the consumer experience that we strive for, and we strongly encourage you to schedule service with one of our certified technicians to get this issue resolved. You can schedule an appointment with a Cafe Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We appreciate you choosing Cafe Appliances for your home, and we are confident that our technicians will get this issue resolved as quickly as possible. - Adrian@Cafe
We appreciate you choosing Cafe Appliances for your home, and we are confident that our technicians will get this issue resolved as quickly as possible. - Adrian@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Nice refrigerator!
on March 11, 2024
Posted by: Mikey1
from Cumming, GA.
I have two complaints about this refrigerator, one, the french doors do not open full swing meaning you must open both doors pretty much every time you need to get something out. Two, the crushed ice selection in use is messy. These were careless mistakes by the design team.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great features
on July 7, 2024
Posted by: newfridge2024
from NY
Super convenient, wifi hot water heating makes tea making a pleasure
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Not okay
on August 24, 2024
Posted by: Sucks
from Tennessee
I’ve had it a week and am already having problems and can’t seem to get hold of anyone to help me. So my opinion of this product is bad at present
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Adrian, GE_Appliances, August 26, 2024
We are more than happy to assist you with your refrigerator. We encourage you to schedule service with one of our certified technicians to get this issue properly addressed. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Incredibly Noisy
on August 31, 2024
Posted by: Fridge is Noisy
from Florida
On my second fridge and now second repair call. The operation of the fridge is incredible noisy. I do not recommend GE Cafe products.
Response from cafeappliances.comBy Charlie, Cafe_Appliances, September 3, 2024
We're sorry to hear that your refrigerator is noisy and you had to schedule service appointment. We're confident that our service technician will be able to assist you. We appreciate your patience.
Written by a customer while visiting cafeappliances.com