Customer reviews from cafeappliances.com
Café - 27.8 Cu. Ft. French Door Smart Refrigerator with Keurig Brewing System, Customizable - Stainless steel
Average customer rating
4
(213 Reviews)
Rating breakdown 213 reviews
5 Stars
112
4 Stars
50
3 Stars
13
2 Stars
7
1 Star
31
79%of customers recommend this product.
(
154 out of
196)
Customer Reviews for Café - 27.8 Cu. Ft. French Door Smart Refrigerator with Keurig Brewing System, Customizable - Stainless steel
Customer Rating
2
Everlasting Gobstopper Machine
on March 28, 2023
Posted by: jgert
The noise that this refrigerator makes reminds me of the Willy Wonka Everlasting Gobstopper Machine, loud and chaotic. As compared to my previous refrigerator, this one is somehow both larger on the outside and smaller on the inside.
I live in dry Southern California yet there is still significant condensation and ice build up in the freezer. The tech says it’s normal but I never experienced this with previous freezers that I’ve owned.
I thought the Keurig dispenser would be great to free up counter space but it is not at all convenient. It takes over 5 minutes to hear the water to dispense a single cup. The max size is only 10 ounces. The tray is too far from the dispenser so the coffee splashes everywhere. The dispenser is difficult to remove. If I had more than 7 days to return the fridge I probably would have.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Haley@Cafe, Café , March 29, 2023
Hello there.
Thank you for taking the time to provide us with honest feedback on your refrigerator. We are very sorry to learn that this unit has been so loud and causing trouble when trying to use your dispenser. This is certainly not the kind of experience we want for you when purchasing a new refrigerator.
We do see that you have been in contact with our consumer relations agents and have recently had a service appointment. We hope our technicians were able to provide quality service and kindness in your home. If you still have any questions at all, please feel welcome to connect with us at any time. We appreciate you for making Cafe a part of your home.
-Haley@Café
Thank you for taking the time to provide us with honest feedback on your refrigerator. We are very sorry to learn that this unit has been so loud and causing trouble when trying to use your dispenser. This is certainly not the kind of experience we want for you when purchasing a new refrigerator.
We do see that you have been in contact with our consumer relations agents and have recently had a service appointment. We hope our technicians were able to provide quality service and kindness in your home. If you still have any questions at all, please feel welcome to connect with us at any time. We appreciate you for making Cafe a part of your home.
-Haley@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Cafe Kitchen Appliances Package
on April 21, 2023
Posted by: BonBonBell
from Jacksonville, FL
I love my new Cafe French door refrigerator with the Keurig coffee brewer. I also purchased the matching gas range, over the range microwave oven, and the dishwasher. I bought the stainless steel and have to constantly wipe off water spills and finger prints. I wish I could have chosen a stainless steel finish with finger print resistant finish, but it wasn't available.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love it!
on May 29, 2023
Posted by: CCINOK
from Oklahoma
I really ilkie the convenience of making a cup of coffee with the push of a button. Plenty of storage space!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great Fridge!!
on June 5, 2023
Posted by: KYF77
from Louisiana
Love my Cafe refrigerator.
I use the Keurig coffee maker everyday.
I use the Keurig coffee maker everyday.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
smart features very helpful. love kuerig
on June 8, 2023
Posted by: Anonymous
from St Augustine FL
Great product, love the style and the features too
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Magnificent fridge!
on July 13, 2023
Posted by: Jana1975
from Sulphur, La
We just got our Cafe fridge today and I must say, Holy WOW!! This thing is absolutely beautiful. Sleek design, great features and my favorite part, the keurig right on the front door next to the water dispenser. This thing has so much room for pretty much anything you need to keep cool with adjustable LARGE bins in both doors! The freezer drawer only looks like it may be small from the outside, pull that open and you have an extremely deep drawer for storage PLUS another slide out that is also deep and has a separater to keep your frozen vegetables separate from your frozen fruits if your extremely organized like me! If you’re on the fence about purchasing a Cafe, do it! You will NOT be disappointed.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great feature, beautiful execution
on July 18, 2023
Posted by: Frank Faduchi
from Cape Coral, fl
Great refrigerator, tons of features, looks amazing tons of space. This was a huge upgrade for our kitchen.
I would recommend this to a friend!
Response from cafeappliances.comBy MichaelBatCafe, CafeAppliances, July 27, 2023
Hello there,
We’re thrilled that you’ve been impressed by your gorgeous new refrigerator; the sensational stainless-steel finish looks absolutely fabulous in any kitchen, and we’re so happy to hear you’ve been enjoying the many fantastic features it offers. We love the hot water dispenser and built-in Keurig, and you can get unmatched convenience when connecting this model with our SmartHQ app. We truly appreciate you choosing Café Appliances, and please know we’re here should you ever need assistance. -MichaelB@Café
We’re thrilled that you’ve been impressed by your gorgeous new refrigerator; the sensational stainless-steel finish looks absolutely fabulous in any kitchen, and we’re so happy to hear you’ve been enjoying the many fantastic features it offers. We love the hot water dispenser and built-in Keurig, and you can get unmatched convenience when connecting this model with our SmartHQ app. We truly appreciate you choosing Café Appliances, and please know we’re here should you ever need assistance. -MichaelB@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Great refrigerator but could be improved!
on July 24, 2023
Posted by: mojomarla
from Union Grove, WI
Overall, I love this refrigerator. It works and looks great! With that being said, there are some features that could use improvement. I wish the ice maker was a little bigger and/or have a quicker recovery time. Having the built in Keurig is great. It does take a while to heat up but I've learned to plan ahead and work on something else while it heats up. I will sometimes use the app to start heating while I'm away from the kitchen. An average size travel mug fits good under the dispenser but a regular coffee cup sits too low which causes coffee to splash. I wish there was an option to dispense more than the 10oz max and should come with a reuseable pod to brew your own coffee grounds. The drip tray is a shiny stainless steel which always has to be wiped down or else it shows the water spots or coffee drips. It's not the easiest to clean. These are some of my issues with this refrigerator. Nothing I can't live with. Like I said, overall, I love this fridge!!!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com