Customer reviews from cafeappliances.com
Café - 27.8 Cu. Ft. French Door Smart Refrigerator with Keurig Brewing System, Customizable - Stainless steel
Average customer rating
4
(213 Reviews)
Rating breakdown 213 reviews
5 Stars
112
4 Stars
50
3 Stars
13
2 Stars
7
1 Star
31
79%of customers recommend this product.
(
154 out of
196)
Customer Reviews for Café - 27.8 Cu. Ft. French Door Smart Refrigerator with Keurig Brewing System, Customizable - Stainless steel
Customer Rating
5
Love the look, size and features
on June 12, 2022
Posted by: gman999
from San Diego, CA
This was a replacement for our older LG french door refrigerator and we are very happy with the higher build quality and features. The hot water is a nice plus.
No, I would not recommend this to a friend.
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Great ideas…poorly executed
on July 11, 2022
Posted by: Orange Blossom
from Summerfield FL
Keurig doesn’t work. Bottom drawer in fridge doesn’t come out. Ice maker makes hardly any ice. This is a high priced fridge that doesn’t deliver on its promises.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Elliot@Cafe, Cafe Appliances, July 12, 2022
Hi there, thank you for taking the time to reach out with this feedback. We can definitely understand how frustrating it would be to have these issues take away from your enjoyment of the refrigerator, and we are so sorry for the inconvenience this has caused for you.
We do recommend checking out pages 13-14 of the manual for instructions on the Keurig K-Cup brewing system, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000586-2.pdf - As for the issue with the bottom drawer of the refrigerator, we do have a troubleshooting guide that you may find helpful, linked here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=34438
If the above steps do not solve the issue for you, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and please feel free to let us know if there are any ways we can assist you in the future. -Elliot@Cafe
We do recommend checking out pages 13-14 of the manual for instructions on the Keurig K-Cup brewing system, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000586-2.pdf - As for the issue with the bottom drawer of the refrigerator, we do have a troubleshooting guide that you may find helpful, linked here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=34438
If the above steps do not solve the issue for you, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and please feel free to let us know if there are any ways we can assist you in the future. -Elliot@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
So happy we upgraded!
on July 18, 2022
Posted by: LisaQ
from Sacramento
While planning the renovation of our new home, choosing the kitchen appliances warranted a lot of time and research. We are very happy with our Café fridge!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Nice fridge
on July 21, 2022
Posted by: Alan38
from Staten Island ny
Would have given 5 stars but the ge filters have limited flow well before their expiration . Something for GE to work on.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Looks good
on July 23, 2022
Posted by: Chester
from Helotes, Texas
Looks good but one of the inside lights not secured properly. I wish it came with no defects. Quality control should have seen it.
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Good but not Great
on August 9, 2022
Posted by: mbarile52
from Haddam, CT
I thought I was going to get the best of the best but did not. I’m not impressed and thought that I would since I have not had a new refrigerator in 16 years. The ice maker is small and takes forever. The keurig upgrade only has three options for ounces of water for coffee. The choices are 6, 8, and 10. I want a 12 oz otherwise I won’t use it. Since I connected the refrigerator to WiFi I thought it would learn my habits and make more ice or allow me to adjust the settings for the keurig coffee attachment. It’s just okay but cost a lot more.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Elliot@Cafe, Cafe Appliances, August 10, 2022
Hi there, thank you for taking the time to let us know how we are doing. It is clear how disappointing it would be to have this refrigerator just fall short of your expectations with the icemaker, Keurig dispenser, and wifi connectivity, and we are so sorry for the inconvenience this has caused for you.
For the issue with the slow ice maker, we do have a support article that you may find helpful here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17763
Please know that we will be passing the rest of the feedback along to the appropriate teams for review, and we appreciate this insight. If there are any ways we can assist you in the future, please feel free to let us know. -Elliot@Cafe
For the issue with the slow ice maker, we do have a support article that you may find helpful here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17763
Please know that we will be passing the rest of the feedback along to the appropriate teams for review, and we appreciate this insight. If there are any ways we can assist you in the future, please feel free to let us know. -Elliot@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great
on August 14, 2022
Posted by: Christine B B
from NC
So far so good. I love the size of it. It has so much room. I would say the only downside is the icemaker is so loud when dispensing. Other than that it is a great refrigerator. I love the keurig option.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
So many features
on August 28, 2022
Posted by: yaya 51
from KC, KS
I am excited about all the features included. K_cup dispenser or choose hot water at the temperature I want. Inside is beautiful with options to place shelves at different heights.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com