Customer reviews from cafeappliances.com
Café - 27.8 Cu. Ft. French Door Smart Refrigerator with Keurig Brewing System, Customizable - Stainless Steel
Average customer rating
4
(211 Reviews)
Rating breakdown 211 reviews
5 Stars
112
4 Stars
49
3 Stars
13
2 Stars
7
1 Star
30
79%of customers recommend this product.
(
154 out of
195)
Customer Reviews for Café - 27.8 Cu. Ft. French Door Smart Refrigerator with Keurig Brewing System, Customizable - Stainless Steel
Customer Rating
5
Looks wonderful, lots of compliments
on May 20, 2022
Posted by: JTBONE
from Farragut Tennessee
Did we mention it makes coffee too? Classic design full of features. No gimmicks just cold food and great looks.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
awesome coffee feature
on May 27, 2022
Posted by: lam22
from New Mexico, USA
Love this product, coffee feature is great.Like the way the interior is laid out.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
We love this refrigerator, very quiet!!
on May 27, 2022
Posted by: Jeff at quarter mile inn
from Susanville California
Very functional design and quality, love the look, interior lighting and the layout for storage of food and beverages. Not disappointed with anything!!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Super roomy.
on May 29, 2022
Posted by: Hustey
from Coarsegold, CA
Love this refrigerator! Sleek, clean design and super roomy inside. The divided drawers in the freezer compartment make organizing easy. Love the hot water dispenser with a Keurig insert for a perfect cup of coffee.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Love the features this fridge has.
on May 31, 2022
Posted by: Sue L
from New Braunfels, Tx
The only thing I would change is having the ice drop into the freezer bin. Having to empty the little bucket all the time is a little annoying. I know we can get it from the door, but I like to have ice on hand for company and parties.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Icemaker would not work
on June 12, 2022
Posted by: Rickf
from Livonia, MI
We were very disappointed that our frig was not fully functional. The lower freezer drawer needed to be adjusted because there was frost along the edges.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Elliot@Cafe, Cafe Appliances, June 13, 2022
Hello, thank you for taking the time to reach out with this review. We are so let down to hear that your icemaker was not working and that the freezer drawer needed adjusting so soon in your refrigerator's lifespan. We are so sorry for the inconvenience this has caused for you.
We are do have a support article on the issues with the icemaker that you may find helpful, linked here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23430 - Troubleshooting steps for issues with the ice crystals can be found here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17809
If the above steps do not solve the issue for you, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope this information helps, and please feel free to reach out if there are any ways we can assist you in the future. -Elliot@Cafe
We are do have a support article on the issues with the icemaker that you may find helpful, linked here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23430 - Troubleshooting steps for issues with the ice crystals can be found here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17809
If the above steps do not solve the issue for you, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope this information helps, and please feel free to reach out if there are any ways we can assist you in the future. -Elliot@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love the look, size and features
on June 12, 2022
Posted by: gman999
from San Diego, CA
This was a replacement for our older LG french door refrigerator and we are very happy with the higher build quality and features. The hot water is a nice plus.
No, I would not recommend this to a friend.
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Great ideas…poorly executed
on July 11, 2022
Posted by: Orange Blossom
from Summerfield FL
Keurig doesn’t work. Bottom drawer in fridge doesn’t come out. Ice maker makes hardly any ice. This is a high priced fridge that doesn’t deliver on its promises.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Elliot@Cafe, Cafe Appliances, July 12, 2022
Hi there, thank you for taking the time to reach out with this feedback. We can definitely understand how frustrating it would be to have these issues take away from your enjoyment of the refrigerator, and we are so sorry for the inconvenience this has caused for you.
We do recommend checking out pages 13-14 of the manual for instructions on the Keurig K-Cup brewing system, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000586-2.pdf - As for the issue with the bottom drawer of the refrigerator, we do have a troubleshooting guide that you may find helpful, linked here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=34438
If the above steps do not solve the issue for you, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and please feel free to let us know if there are any ways we can assist you in the future. -Elliot@Cafe
We do recommend checking out pages 13-14 of the manual for instructions on the Keurig K-Cup brewing system, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000586-2.pdf - As for the issue with the bottom drawer of the refrigerator, we do have a troubleshooting guide that you may find helpful, linked here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=34438
If the above steps do not solve the issue for you, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and please feel free to let us know if there are any ways we can assist you in the future. -Elliot@Cafe
Written by a customer while visiting cafeappliances.com