Customer reviews from cafeappliances.com
Café - 27.8 Cu. Ft. French Door Smart Refrigerator with Keurig Brewing System, Customizable - Stainless Steel
Average customer rating
4
(211 Reviews)
Rating breakdown 211 reviews
5 Stars
112
4 Stars
49
3 Stars
13
2 Stars
7
1 Star
30
79%of customers recommend this product.
(
154 out of
195)
Customer Reviews for Café - 27.8 Cu. Ft. French Door Smart Refrigerator with Keurig Brewing System, Customizable - Stainless Steel
Customer Rating
5
Lots of space, cool features.
on November 27, 2021
Posted by: Refridge
This fridge is amazing. It really holds so much. I usually have to use 2 fridges for a holiday but I was able to have a 22 lb turkey and 10 lb pork shoulder along with all the works for thanksgiving all in this fridge. Amazing Love the hot water and keurig feature too. Huge hit with the family
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love the Keurig!
on December 20, 2021
Posted by: steven1148
from Van Alstyne, TX
This refrigerator has a lot of space, and we love the Keurig feature. It’s easier than having to fill up a traditional Keurig every time you want a beverage. It is also very quiet.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
This fridge has been amazing!
on December 22, 2021
Posted by: MYmaxwell
from Acwoth GA
I love everything about this fridge along with the best coffee maker ever!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Wonderful appliances
on January 20, 2022
Posted by: Bnnie
from Clayton, NC
Love the kurig in the door - amazing!!! Features are perfect for a kitchen remodel
I would recommend this to a friend!
Response from cafeappliances.comBy Michael @ Cafe Appliances, Cafe Appliances, February 18, 2022
Hi!
Happy to hear that you chose us for your remodel! Hope you're getting to make a nice cup of coffee thanks to that Keurig attachment. If you've got questions or concerns in the future, know that you're always free to reach out.
Best wishes,
Michael@Cafe
Happy to hear that you chose us for your remodel! Hope you're getting to make a nice cup of coffee thanks to that Keurig attachment. If you've got questions or concerns in the future, know that you're always free to reach out.
Best wishes,
Michael@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Very satisfied
on January 27, 2022
Posted by: Florida Retired
from Southwest Florida
This is our first Cafe-GE brand, it is very nice, great design, there are plenty of spaces inside. I love the Keurig coffee maker, fresh cup of coffee for me, and a hot cup of tea/cacao for my wife, we are enjoy and very happy with this product.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Door little sticky
on January 29, 2022
Posted by: Lovan
from Minnesota
French door little sticky you have to slam it very hard to shut it also the bottom draw too. The USB picture transfer only, wish it was bluetooth or wireless to import pics.
Response from cafeappliances.comBy Mike@Cafe, Cafe , February 1, 2022
Greetings,
Thank you so much for sharing your review with us. We're so sorry to hear that your doors need to be closed a bit harder than usual and understand how inconvenient that is. We do hear your complaint about the picture transfer feature and will be sure to pass your suggestion to our development team. Thank you for choosing the Cafe brand. Mike@Cafe
Thank you so much for sharing your review with us. We're so sorry to hear that your doors need to be closed a bit harder than usual and understand how inconvenient that is. We do hear your complaint about the picture transfer feature and will be sure to pass your suggestion to our development team. Thank you for choosing the Cafe brand. Mike@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Almost perfect
on February 4, 2022
Posted by: DCRalston
from Oroville, CA
We love ALMOST everything about this fridge. The Keurig feature is nice BUT it won't brew a 12oz cup of coffee, like our actual Keurig brewer does AND it takes a LONG time to heat the water. It's even worse when you have to heat and brew a 10oz cup, pull off the adapter and slide it right back on, heat up water for 6oz but shut it off manually when you guess that another 2oz has been dispensed. That is a PAIN and almost makes the Keurig function totally unusable. Fix the 12oz brew function, and you'll be close to having a winner.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Great idea, needs a llttle work
on February 12, 2022
Posted by: konmi19
from Orlando, FL
Purchased this model in November 2021, and it was delivered Jan 2022. One month later, entire front panel (ice, water, hot water, keurig, touch panel) are all unresponsive. the fridge itself is still powered as observed by the interior lights when we open the doors.
As far as the keurig functionality, the mount that holds the keurig attachment appears to be plastic, and can wear out over time. Also it drips leftover water/coffee after the brew, so you have to bring a saucer or extra cup to catch it or risk coffee all over the floor as you detach the keurig piece and toss the k-cup.
the plastic shipping covering over the stainless steel is all in the rubber/grooves and is difficult to remove.
other than those things, the fridge cools well and does not make a lot of noise which is great.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Michael @ Cafe Appliances, Cafe Appliances, February 14, 2022
Hi there,
Thanks for taking the time to leave a review. We really are sorry to hear about the control panel and water dripping issues that you've had, truly. If your fridge is cooling well but your control panel is unresponsive, we'd recommend reaching out to our service team for further help.
It's not unusual to see a few drops of water dripping from the dispenser after having dispensed water. This is caused by pressure on the water line and changes in temperature causing some condensation to form and drip. However, if you're finding that water is dripping from your dispenser long after the glass has been removed, service may be necessary. Our team can be found here should you need them: https://www.cafeappliances.com/support/schedule-service
We do hope this helps and that these issues are taken care of for you soon.
All the best,
Michael@Cafe
Thanks for taking the time to leave a review. We really are sorry to hear about the control panel and water dripping issues that you've had, truly. If your fridge is cooling well but your control panel is unresponsive, we'd recommend reaching out to our service team for further help.
It's not unusual to see a few drops of water dripping from the dispenser after having dispensed water. This is caused by pressure on the water line and changes in temperature causing some condensation to form and drip. However, if you're finding that water is dripping from your dispenser long after the glass has been removed, service may be necessary. Our team can be found here should you need them: https://www.cafeappliances.com/support/schedule-service
We do hope this helps and that these issues are taken care of for you soon.
All the best,
Michael@Cafe
Written by a customer while visiting cafeappliances.com