Customer reviews from otterbox.com
OtterBox - Defender Series Screenless Edition Case for Samsung Galaxy S10e - Purple Nebula
Average customer rating
4.3
(69 Reviews)
Rating breakdown 69 reviews
5 Stars
47
4 Stars
8
3 Stars
5
2 Stars
5
1 Star
4
84%of customers recommend this product.
(
54 out of
64)
Customer Reviews for OtterBox - Defender Series Screenless Edition Case for Samsung Galaxy S10e - Purple Nebula
Posted by: Mark90815
Verified Purchase:Yes
I just got my holster and case. The case is rugged and the holster retains the case firmly. I feel that my cellphone is well protected from dropping.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Vikingman
Verified Purchase:Yes
I got this as a Christmas gift for myself. I have had one in the past on a different phone and had no issues.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: chateauRock
Verified Purchase:Yes
I really enjoy this cases seemless protection. It also keeps the phone cool and secure. I don't have anything bad to say about it, it's worth the money! The case is sturdy and feels great in my hands.It doesn't interrupt the buttons and camera's. It's quite light i think. And finally the cover case protects it fully. I have not taken the chance to see if it's water proof or water resistant - but hey, nobody usually might take that chance!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Wish outside rubber were
Verified Purchase:Yes
Wish outside rubber were softer Wish outside rubber were softer
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team , February 20, 2020
Hi there!
We're sorry to hear about any disappointment with your Defender Series case! We appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team. If you run into any issues with your case in the future, please don't hesitate to reach out to us at 1-855-688-7269, and we'd be more than happy to get you helped out.
Best,
OtterBox Customer Service Team
We're sorry to hear about any disappointment with your Defender Series case! We appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team. If you run into any issues with your case in the future, please don't hesitate to reach out to us at 1-855-688-7269, and we'd be more than happy to get you helped out.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5
I lioke it so much that I had to have a backup
on February 17, 2020
Posted by: hewscsi
Verified Purchase:Yes
I really like to holster. It can be placed at an angle on the desk and truly protects my phone. I was afraid that I might misplace the first holster that I bought a backup.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: bitemenickname
Verified Purchase:Yes
I cant get the phone out of the holster, I end up pulling the entire holster off of my belt and then pulling the phone out...Lousy design
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , February 25, 2020
Hi there!
We're sorry to hear about your frustration with your Defender Series holster! We'll be sure to get your feedback passed up the ladder. While that belt clip is designed to keep the phone secure while not in use, it shouldn't be too difficult to release the phone from the latch. Go ahead and give us a ring at 1-855-688-7269, and we'd be more than happy to see if there's something going on with the holster that you currently have.
Best,
OtterBox Customer Service Team
We're sorry to hear about your frustration with your Defender Series holster! We'll be sure to get your feedback passed up the ladder. While that belt clip is designed to keep the phone secure while not in use, it shouldn't be too difficult to release the phone from the latch. Go ahead and give us a ring at 1-855-688-7269, and we'd be more than happy to see if there's something going on with the holster that you currently have.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
1
Once again the Holster does not fit the phone .
on March 12, 2020
Posted by: dmielke
Verified Purchase:Yes
I bought one several months ago didnt fit reported it was waiting for the replacement which I never recieved saw them available again re ordered and got the same non working holster . I have verified several times I'm ordering the correct product for my phone to no avail
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, March 13, 2020
Hi dmielke,
We're sad to hear the holster isn't fitting. Give our helpful Otters a quick call at 1-855-688-7269 and we'll make sure you get the perfect fit!
Best,
OtterBox Customer Service Team
We're sad to hear the holster isn't fitting. Give our helpful Otters a quick call at 1-855-688-7269 and we'll make sure you get the perfect fit!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Big AL
Verified Purchase:Yes
Happy I bought it! Great protection for your phone!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com