Customer reviews from otterbox.com
OtterBox - Defender Series Screenless Edition Case for Samsung Galaxy S10e - Purple Nebula
Average customer rating
4.3
(69 Reviews)
Rating breakdown 69 reviews
5 Stars
47
4 Stars
8
3 Stars
5
2 Stars
5
1 Star
4
84%of customers recommend this product.
(
54 out of
64)
Customer Reviews for OtterBox - Defender Series Screenless Edition Case for Samsung Galaxy S10e - Purple Nebula
Posted by: Defender fan
Verified Purchase:Yes
Otterbox Defenders have helped me keep my last 3 phones an average of 4 years. Until 2012, I used Active cases from Seidio but they would wear out or break after a year. I'm glad I found Otterbox and the Defender line. The swivel belt holder keeps the phone securely on my hip in home, office, travel, and outdoor activities. The rubberized cover allows a sturdy non-slip hold on the phone, and the buttons and ports are easily accessed. The quality continues.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Black Kat
Verified Purchase:Yes
Item meets expectations. I'm very pleased with product and delivery service.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: socaldave
Verified Purchase:Yes
High quality products, excellent customer service. Protects your phone like no other.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Watto
Verified Purchase:Yes
Wireless powershare doesn't work with the case on despite claims from Otterbox that wireless charging will still work.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: Davie 087
Verified Purchase:Yes
Bought a defender for the s7 years ago and it was sublime. This time around however, no screen protector for the s10e??? Disgrace. Wont be ordering again nor will I recommend to a friend
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , December 13, 2019
Hi, Davie.
We're sorry to hear about any disappointment with your Defender Series case. After extensive design testing, our engineers determined that the best way to interact with the screen of that device is without the addition of a built-in screen protector. We'll be sure to get your feedback passed up the ladder to our design team. The good news is, that case is totally compatible with Alpha Flex! Check that screen protection option out here: https://www.otterbox.com/en-us/galaxy-s10e?prefn1=featuresRefinements&prefv1=Screen%20Protector
Give us a ring at 1-855-688-7269 if you have any questions!
Best,
OtterBox Customer Service Team
We're sorry to hear about any disappointment with your Defender Series case. After extensive design testing, our engineers determined that the best way to interact with the screen of that device is without the addition of a built-in screen protector. We'll be sure to get your feedback passed up the ladder to our design team. The good news is, that case is totally compatible with Alpha Flex! Check that screen protection option out here: https://www.otterbox.com/en-us/galaxy-s10e?prefn1=featuresRefinements&prefv1=Screen%20Protector
Give us a ring at 1-855-688-7269 if you have any questions!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
3
Otterbox defender Samsung Galaxy S10e too large up
on March 21, 2019
Posted by: pogodabartlomiej
Verified Purchase:Yes
The Otterbox Defender for the Samsung Galaxy S10E are too large frames, from the top of the case.
I had the same on samsung s9 +
They overlap too much on the screen, which will tempered tempered glass.
The only way to improve this is to scrape the inside of the upper frame with a upholstery knife and the corners with a round file.
Otterbox-make smaller-inner frames in the upper frames.
The phone will not fly out of the case !!!
I had the same on samsung s9 +
They overlap too much on the screen, which will tempered tempered glass.
The only way to improve this is to scrape the inside of the upper frame with a upholstery knife and the corners with a round file.
Otterbox-make smaller-inner frames in the upper frames.
The phone will not fly out of the case !!!
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, March 21, 2019
Hey pogodabartlomiej,
We're sorry to hear that this OtterBox Defender is struggling to get along well with your tempered glass! Are you, by chance, using this case along with one of our Alpha Glass screen protectors? While we can't speak to the compatibility of our cases with third-party accessories, that Defender should fit seamlessly with the Alpha Glass. If you have any additional questions or comments on this, please don't hesitate to call our friendly Otters at 1-855-688-7269, and they'll be happy to chat!
Kindly,
OtterBox Customer Service Team
We're sorry to hear that this OtterBox Defender is struggling to get along well with your tempered glass! Are you, by chance, using this case along with one of our Alpha Glass screen protectors? While we can't speak to the compatibility of our cases with third-party accessories, that Defender should fit seamlessly with the Alpha Glass. If you have any additional questions or comments on this, please don't hesitate to call our friendly Otters at 1-855-688-7269, and they'll be happy to chat!
Kindly,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Consumer1
Verified Purchase:Yes
I am so grateful for my Otterbox case and holster. Thank You Otterbox!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Bob 1 submarine
Verified Purchase:Yes
I have had THIS DEFENDER series phone protector with the belt clip before. IT IS CONVENIENT for me and has kept me from sitting down and cracking my phone screen because I had forgot I had the phone in my back pocket. EASY TO DO WHEN YOU NEED BOTH HANDS.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com