Customer reviews from otterbox.com
OtterBox - Strada Case for Apple iPhone XS Max - Espresso
Average customer rating
4.1
(61 Reviews)
Rating breakdown 61 reviews
5 Stars
31
4 Stars
15
3 Stars
11
2 Stars
1
1 Star
3
85%of customers recommend this product.
(
50 out of
59)
Customer Reviews for OtterBox - Strada Case for Apple iPhone XS Max - Espresso
Posted by: Brock
Verified Purchase:Yes
Nothing too fancy. The card holder hardly holds anything and the flap doesn’t stay shut with cards in the holder. Pretty basic nothing too special. Really wish I had gotten something cheap online because I’m not too impressed.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, June 18, 2019
Hi Brock,
We're so sorry to hear that this Strada Series Folio Case hasn't been checking all your boxes so far! We're always looking to enhance the OtterBox experience, and we'll gladly pass your feedback up the ladder to the right product design team for future consideration. In the meantime, please don't hesitate to reach out to us at 1-855-688-7269 with any questions or concerns you have. We're always here to help!
Sincerely,
OtterBox Customer Service Team
We're so sorry to hear that this Strada Series Folio Case hasn't been checking all your boxes so far! We're always looking to enhance the OtterBox experience, and we'll gladly pass your feedback up the ladder to the right product design team for future consideration. In the meantime, please don't hesitate to reach out to us at 1-855-688-7269 with any questions or concerns you have. We're always here to help!
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Deedee 17
Verified Purchase:Yes
About two products two weeks ago . One was the portfolio type and was average, the other was Pup Super Hero style and was not at all the way it appeared in the photo.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: Judy
Verified Purchase:Yes
I needed a front cover type case as I was constantly pocket dialing. The magnetic closure is strong. Love it!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
1
It’s not like the one I had before so I don’t like
on October 5, 2019
Posted by: Byron
Verified Purchase:Yes
I don’t like it because it won’t fall like the one I had before I cannot stand to watch a movie on my phone I have to hold it all the time
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , October 9, 2019
Hey, Byron!
We're sorry to hear that you're not thrilled with your new Strada Series case! We appreciate your feedback, and we'll be sure to get it passed up the ladder. If you run into any additional problems with your case, please don't hesitate to reach out to us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
We're sorry to hear that you're not thrilled with your new Strada Series case! We appreciate your feedback, and we'll be sure to get it passed up the ladder. If you run into any additional problems with your case, please don't hesitate to reach out to us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: MzLele
Verified Purchase:Yes
I purchased this case along with the Otterbox screen protector and I love it! You may be able to put one credit card or drivers license in the small slot inside the case, but other than that, it’s perfect to carry or slide in your back pocket.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com