Customer reviews from otterbox.com
OtterBox - Strada Case for Apple iPhone XS Max - Espresso
Average customer rating
4.1 out of 5
4.1
(61 Reviews)
Open Ratings Snapshot
Rating breakdown 61 reviews
5 Stars
31
4 Stars
15
3 Stars
11
2 Stars
1
1 Star
3
85%of customers recommend this product. 
(
50 out of 59
)
Best Buy Privacy Policy
Customer Reviews for OtterBox - Strada Case for Apple iPhone XS Max - Espresso
Customer Rating
5 out of 5
5
Finally, the perfect case!
on December 2, 2018
Posted by: Scott
Verified Purchase:Yes
I’ve had a tough time finding a case for my iPhone Xsmax. They’re either so wide the phone won’t fit in your pocket or so thin they provide no protection, not to mention too slippery. Then you have to put a screen protector on that decreases the beauty of the display. However this case is perfect, provides drop and screen protection and looks great. Plus I can carry a little cash or a couple of cards with me. IMO, there’s no better case!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
Not impressed
on December 17, 2018
Posted by: Shayla
Verified Purchase:Yes
I bought this a couple weeks or so ago, the flap or cover doesn’t stay shut. I don’t keep anything in for fear of my cards falling out. The stitching is already coming apart
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox Customer Service TeamDecember 17, 2018
Hi Shayla,

We are sorry that this Strada case is not giving you a typical OtterBox experience. This is unfortunate and we certainly want to rectify this abnormal situation as soon as possible. Please give our friendly Otters a call at 1-855-688-7269, and we will gladly assist in any way that we can!

Happy Holidays,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Colour = Aubergine / Eggplant
on January 26, 2019
Posted by: Rudolph Hucker
Verified Purchase:Yes
As an otterbox fan, i bought this for my IPhone XsMax. Have had Otterboxes before for 4, and 6S plus. Similar quality. Note that the Colour is aubergine, not brown. Please, Otterbox, consider a similar high-quality dark brown leather case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Great purchase
on March 16, 2019
Posted by: Mariomad
Verified Purchase:Yes
I love this case though it’s not the same as the past case I had. The turn on/off button part is hard to press. Also it was better when you were able to stand the phone with the case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Excellent as usual but...
on September 10, 2019
Posted by: Kay1
Verified Purchase:Yes
I love these cases but they are changing slightly every year. Seem to be more cheaply made and don’t have the extra card holder or the stand feature anymore.. I’ve used this style case now for years (since Iphone 6) and before that the defender heavy duty. Love the new blush colour though.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Overall quite happy
on October 4, 2018
Posted by: Mgotts
Verified Purchase:Yes
I’ve had my case for about a week. I have three kids age 4 and under, so I need a sturdy phone case. It’s already been dropped and no damage!! The card holder fits three cards easily (my phone is also my wallet most days). My only complaint is the magnet that keeps the front closed is not very strong. That said the front still closes well, so not a huge issue. Would recommend for those who want a strong reliable case with wallet functionality. The colors are pretty, too!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Very good case
on October 8, 2018
Posted by: Craney Jay
Verified Purchase:Yes
Great case to be available so soon after launch if the new iPhone. Fits nice and snug. The cover magnetises to both the front and back to stay out the way when in use. My only gripe is I wish there was a slight recess on the rear to make the cover more comfortable during use. I’m hoping the leather ages we’ll and adopts a vintage look rather than battered.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
My favorite case my favorite brand
on October 8, 2018
Posted by: Cleophuscarey86
Verified Purchase:Yes
This is my favorite case every time upgrade my phone I get the latest case The only thing I didn’t like is that you can’t prop your phone up for entertainment purposes like the previous models
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
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