Customer reviews from otterbox.com
OtterBox - Alpha Glass Series Polyester Screen Protector for Apple iPhone XS Max - Clear
Average customer rating
4.1
(162 Reviews)
Rating breakdown 162 reviews
5 Stars
103
4 Stars
15
3 Stars
16
2 Stars
10
1 Star
18
75%of customers recommend this product.
(
118 out of
157)
Customer Reviews for OtterBox - Alpha Glass Series Polyester Screen Protector for Apple iPhone XS Max - Clear
Posted by: JJJJ
Verified Purchase:Yes
Impressed with the quality .. would recommend to everybody
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: JMB6
Verified Purchase:Yes
They make it very easy do adhere by sending everything you need to do it properly. It was much easier and provided a much better look than the one I put on my previous phone. There are still just a couple of very small bubbles that I can't seem to get rid of but there barely noticeable. I'm very pleased with this screen protector.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jeff
Verified Purchase:Yes
The screen is very clear well worth the money. Highly recommended
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Walker
Verified Purchase:Yes
I purchased this product about a month ago and I already have a crack. I am not certain how it even happen since I haven’t dropped my phone but I imagined the screen protector being more durable.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , April 27, 2021
Hi, Walker!
We're sorry to hear about the crack on your Alpha Glass! We appreciate your feedback, and we'll be sure to get your thoughts passed up the ladder to our design team. In the meantime, we have a great warranty, so we'd be more than happy to get you taken care of with a replacement case. Feel free to call us at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team
We're sorry to hear about the crack on your Alpha Glass! We appreciate your feedback, and we'll be sure to get your thoughts passed up the ladder to our design team. In the meantime, we have a great warranty, so we'd be more than happy to get you taken care of with a replacement case. Feel free to call us at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Benjamin313
Verified Purchase:Yes
Saw this case online knowing she was ready to throw out an old wallet case. This new is much better overall, it can take a few drops for a slim case too and it even matches her new handbag lol!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Spider chip
Verified Purchase:Yes
This was a replacement as the first one I bought several years ago lasted for almost 2 years before I replaced it due to a crack. Installed the new one and in less than a week, it had a chip on the side and then proceeded to spider. The only good thing is that customer service was going to send out a new one due to the warranty.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team , June 4, 2021
Hi there!
We're sorry to hear about your frustration with your Alpha Glass! We appreciate your feedback, and we'll be sure to get your thoughts passed up the ladder to our design team. We're glad to hear that our Customer Service Team was able to get this screen protector replaced for you. If you run into any other issues in the future, feel free to call us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
We're sorry to hear about your frustration with your Alpha Glass! We appreciate your feedback, and we'll be sure to get your thoughts passed up the ladder to our design team. We're glad to hear that our Customer Service Team was able to get this screen protector replaced for you. If you run into any other issues in the future, feel free to call us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Samantha
Verified Purchase:Yes
I really wanted to like this screen protector. It was easy to apply, fits well on my phone and looks nice however it cracked within 24 hours of being on my phone. Disappointed.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, July 14, 2021
We really want you to enjoy the Alpha Glass Screen Protector too, Samantha, and we're sorry to hear yours hit a structural snag right out of the gate. That said, as long as your iPhone's display was spared any damage, that's really the most important thing. But do feel welcome to hit us up for a brand-new warranty replacement here online or by calling 1-855-688-7269, and we'll be glad to help get one in the works!
https://www.otterbox.com/en-us/warranty-claim
Best,
OtterBox Customer Service Team
https://www.otterbox.com/en-us/warranty-claim
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Rebel
Verified Purchase:Yes
I bought a new otter box case for my phone and it was different from my former one that had a protective cover that closed over the face. I bought the Alpha Glass Screen Saver and have had it less than a month. I fell asleep and my phone fell off my bed to the hardwood floor below face down and I just knew my phone was going to be shattered! I was stunned to see yes there were cracks in several places but only on the screen protector and my phone screen was totally protected! I just placed an ordered for a replacement and I would highly recommend everyone invest in one because for the price of an iPhone it’s well worth it!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com