Bought this before my phone got here so I was a little apprehensive but so far so good. It fit perfectly and hasn't cracked yet (already fell once) ... so I'm happy with this purchase and would buy again.
I brought this as I has one for an old iPhone 7 but this one for the iPhone X doesn’t work as people can’t struggle to hear me, as soon as I take the case off the hear me fine
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, November 2, 2018
Hey there Annman,
We sincerely apologize that you seem to be having audio issues with one of our cases! Our friendly representatives would love to try and help out, so please don't hesitate to follow the link below to submit a support request. They'll contact you shortly to provide further assistance!
clear back surface protector scratches immediately
on November 1, 2018
Posted by: Pete
Verified Purchase:Yes
Great protection, but the back surface protector that's clear scratched immediately. Easy to see the scratches too which is disappointing. Otherwise does the job
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, November 2, 2018
Hi Pete,
Uh oh - sounds like this review might be meant for one of our clear cases, rather than the Alpha Glass. Regardless, we apologize that you're dealing with some surface scratches, and while we're bummed to see that this happened, we're glad that the case protected your iPhone from the same fate! Please feel welcome to call our playful Otters at 1-855-688-7269, and they'll gladly dive into a warranty claim. You'll have a smooth new case in your hands before you know it!
I read the instructions twice and followed them exactly. I couldn't remove all the bubbles. When I got it to the point where there were just a few, I tried to reinstall the Otterbox case. I couldn't get it closed properly due to the screen protector. I gave up and tossed the protector. A lot of money waisted.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, December 5, 2018
Hey kdavis99,
We're so sorry to see that the installation process for this Alpha Glass ended up being a little trickier than expected! Had you contacted us, our friendly Otters would have loved to provide further assistance, but we also certainly understand your decision to head in a different direction. We sincerely hope that this experience does not turn you away from OtterBox for good, and if you have any future questions, please don't hesitate to contact us at 1-855-688-7269. We'll always do what we can to help out!