Customer reviews from otterbox.com
OtterBox - Alpha Glass Series Polyester Screen Protector for Apple iPhone XS Max - Clear
Average customer rating
4.1
(162 Reviews)
Rating breakdown 162 reviews
5 Stars
103
4 Stars
15
3 Stars
16
2 Stars
10
1 Star
18
75%of customers recommend this product.
(
118 out of
157)
Customer Reviews for OtterBox - Alpha Glass Series Polyester Screen Protector for Apple iPhone XS Max - Clear
Posted by: Professor 02067
Verified Purchase:Yes
After I wiped the phone's screen clear of lint, I placed the screen protector over the glass and tried to place it so that no air bubbles could get under the screen. But I have 2 air bubbles at the bottom of the screen. I would recommend it without the bubbles. It seems sturdy.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, October 17, 2018
Hey Professor 02067,
While it's great to hear that this Alpha Glass seems to be providing sturdy security, we apologize that it decided to develop some crazy air bubbles! We definitely understand why this might be off-putting, but not to worry - our awesome Otters are ready and willing to hook you up with a brand-new glass. Don't hesitate to give them a quick call at 1-855-688-7269, and they'll be glad to further assist you with this!
Cheers,
OtterBox Customer Service Team
While it's great to hear that this Alpha Glass seems to be providing sturdy security, we apologize that it decided to develop some crazy air bubbles! We definitely understand why this might be off-putting, but not to worry - our awesome Otters are ready and willing to hook you up with a brand-new glass. Don't hesitate to give them a quick call at 1-855-688-7269, and they'll be glad to further assist you with this!
Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Nate
Verified Purchase:Yes
I really like the template that comes with the screen protector to make sure everything is perfectly aligned. My biggest frustration is that the bottom of the screen protector will not stick to my phone. The screen protector was applied immediately after I took off the protective plastic on my new iPhone, so I know the screen was clean. Hopefully it doesn't get any worse.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, October 17, 2018
Hey Nate,
We apologize that this Alpha Glass is having a tough time sticking around! Not to worry - our heroic Otters are ready and willing to help out. Please don't hesitate to give them a quick call at 1-855-688-7269, and they'll dive in for the rescue with some troubleshooting tips, or even a warranty replacement, if that's what it takes to smooth things over!
Sincerely,
OtterBox Customer Service Team
We apologize that this Alpha Glass is having a tough time sticking around! Not to worry - our heroic Otters are ready and willing to help out. Please don't hesitate to give them a quick call at 1-855-688-7269, and they'll dive in for the rescue with some troubleshooting tips, or even a warranty replacement, if that's what it takes to smooth things over!
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5
Easiest screen protector I’ve ever installed
on October 15, 2018
Posted by: Ladiesman
Verified Purchase:Yes
Only took a minute to install.
Really quick & easy
Really quick & easy
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Perfect fit, great protection, and easy install
on October 15, 2018
Posted by: DonJavid
Verified Purchase:Yes
I’ve used this brand screen protector on my last phone and went back with this one for the great protection and customer service. Very impressed with how easy the installation was especially with the install guide/case the provide in the box! Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: JuliaD713
Verified Purchase:Yes
So far so good. No scratches, the Face ID works perfectly. I can barely tell I have a screen protector on my phone. I’ll update in a few months when I’ve had time to drop my phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: carla
Verified Purchase:Yes
I wouldn’t start using my phone without it.. it’s super strong and fits the XS max perfectly!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Hargrp
Verified Purchase:Yes
I don’t think there’s anything better than otterbox products to protect your phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Me13
Verified Purchase:Yes
Not the best glue..... a better one would be great
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, October 17, 2018
Hey Me13,
Sorry to hear that this Alpha Glass doesn't seem to be adhering properly to your screen! Not to worry - our handy Otters are ready to fix things up with a quick warranty claim, as well as some application tips and tricks. Just give them a quick call at 1-855-688-7269, and they'll make sure you finally get the solid screen security that you've been expecting!
Best,
OtterBox Customer Service Team
Sorry to hear that this Alpha Glass doesn't seem to be adhering properly to your screen! Not to worry - our handy Otters are ready to fix things up with a quick warranty claim, as well as some application tips and tricks. Just give them a quick call at 1-855-688-7269, and they'll make sure you finally get the solid screen security that you've been expecting!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com