Customer reviews from otterbox.com
OtterBox - Alpha Glass Series Polyester Screen Protector for Apple iPhone XS Max - Clear
Average customer rating
4.1
(162 Reviews)
Rating breakdown 162 reviews
5 Stars
103
4 Stars
15
3 Stars
16
2 Stars
10
1 Star
18
75%of customers recommend this product.
(
118 out of
157)
Customer Reviews for OtterBox - Alpha Glass Series Polyester Screen Protector for Apple iPhone XS Max - Clear
Posted by: Papabear60
Verified Purchase:Yes
I have bought this as upgraded my phone protection is very important to me and have always used otterbox as they are strong I’ve proved that in the past with cases protecting my phone so can’t recomend them enough for peace of mind and great quality you can’t break an otterbox
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jere G
Verified Purchase:Yes
I've have the Alpha protectors on two of my new iPhones Xs Max. The guide that was provided made it very easy to install the glass. This is the best screen protectors that I have ever used.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: KHPT
Verified Purchase:Yes
I have been using the Defender case for my last three Iphones, and without the built in screen protector I purchased the Alpha Glass. This was to ensure it would fit with the case, the reviews I read, and the warranty. Easy install with provided tooling and online video. So far so good with durability.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: dash
Verified Purchase:Yes
Applied the screen and it has a lot of bubbles. Did exactly like the instructions said. Really disappointing.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, October 13, 2018
Hey dash,
We'd be disappointed too!
We apologize that this Alpha Glass is struggling to provide bubble-free security! Our awesome representatives would love to smooth things over by sending out a replacement, as well as some handy application tips and tricks, so please feel welcome to give them a call at 1-855-688-7269. They'll hook you up and get you back to seamless phone protection in no time at all!
Best,
OtterBox Customer Service Team
We'd be disappointed too!
We apologize that this Alpha Glass is struggling to provide bubble-free security! Our awesome representatives would love to smooth things over by sending out a replacement, as well as some handy application tips and tricks, so please feel welcome to give them a call at 1-855-688-7269. They'll hook you up and get you back to seamless phone protection in no time at all!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: ShellyMaes
Verified Purchase:Yes
I ordered the Alpha Glass right away after ordering my new iPhone so it would arrive by the time my new phone came. I have always loved OtterBox and will never use any other case on my phone. The Alpha Glass, however, wasn’t as great as I expected - especially given the price. The edges didn’t adhere very well because I am finding little fuzzies all the way around the edges of the screen protector. I am pretty disappointed with it. OtterBox cases are great - the screen protector isn’t as great.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, October 16, 2018
Dear ShellyMaes,
We're bummed to see that your Alpha Glass is dealing with a case of the fuzzies - and not of the warm variety! It is definitely strange that the edges don't seem to be adhering as well as expected, and our awesome Otters would love to give this another shot with a warranty claim. Feel free to give them a ring at 1-855-688-7269, and they'll hook you up with a brand-new screen protector, as well as some application tips to ensure seamless security going forward!
Cheers,
OtterBox Customer Service Team
We're bummed to see that your Alpha Glass is dealing with a case of the fuzzies - and not of the warm variety! It is definitely strange that the edges don't seem to be adhering as well as expected, and our awesome Otters would love to give this another shot with a warranty claim. Feel free to give them a ring at 1-855-688-7269, and they'll hook you up with a brand-new screen protector, as well as some application tips to ensure seamless security going forward!
Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Msu54spartan
Verified Purchase:Yes
Priced equal to what is out on the market. Easy install kit provided. Covers almost all of the screen. Touch sensitivity is high quality.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Pedram
Verified Purchase:Yes
Perfect product with high quality. Highly Recommended!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Gman
Verified Purchase:Yes
The otter box for the Apple Xs max is a very good and strong case for your phone I highly recommend otter box cases
I would recommend this to a friend!
Written by a customer while visiting otterbox.com