Customer reviews from otterbox.com
OtterBox - Alpha Glass Series Polyester Screen Protector for Apple iPhone XS Max - Clear
Average customer rating
4.1
(162 Reviews)
Rating breakdown 162 reviews
5 Stars
103
4 Stars
15
3 Stars
16
2 Stars
10
1 Star
18
75%of customers recommend this product.
(
118 out of
157)
Customer Reviews for OtterBox - Alpha Glass Series Polyester Screen Protector for Apple iPhone XS Max - Clear
Posted by: Kone9604
Verified Purchase:Yes
This case protect your whole phone and does it well! My phone is always in flawless shape when time to upgrade! Thanks otter box
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Charlie Franco
Verified Purchase:Yes
Easy to install no air bubbles Great protection scratch resistant
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Burgas93
Verified Purchase:Yes
It was very hard to install, had to reinstall 3 times untill it had way to mych dust on it to be placed on the phine without any bubbles and scratches.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, October 3, 2018
Hi Burgas93,
Yikes - sounds like this Alpha Glass seems a little too attracted to dust! We apologize that the installation process for this screen protector didn't turn out as expected. Not to worry - if you're ready to give this another shot, our friendly Otters will be happy to send you a warranty replacement, as well as some application tips and tricks! Just give them a ring at 1-855-688-7269, and they'll get things rolling again right away!
Best,
OtterBox Customer Service Team
Yikes - sounds like this Alpha Glass seems a little too attracted to dust! We apologize that the installation process for this screen protector didn't turn out as expected. Not to worry - if you're ready to give this another shot, our friendly Otters will be happy to send you a warranty replacement, as well as some application tips and tricks! Just give them a ring at 1-855-688-7269, and they'll get things rolling again right away!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Sam89
Verified Purchase:Yes
I bought the alpha glass for my new Xs max to protect the screen. It applied really easily and fits well with the otterbox case I’m also using.
However, after only a couple of weeks of very careful use, the edge of the glass has chipped. It was in my hoodie front pocket while I was sitting in the car, and somehow cracked. Not impressed
However, after only a couple of weeks of very careful use, the edge of the glass has chipped. It was in my hoodie front pocket while I was sitting in the car, and somehow cracked. Not impressed
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, October 4, 2018
Hi Sam89,
We apologize that your iPhone Xs Max Alpha Glass had a rough run-in with your hoodie pocket! We have to say, we're just as puzzled as you are, but our friendly Otters would love to fix things up with a quick warranty claim. Please feel welcome to give them a call at 1-855-688-7269, and they'll send you a brand-new replacement glass in practically no time at all!
Best,
OtterBox Customer Service Team
We apologize that your iPhone Xs Max Alpha Glass had a rough run-in with your hoodie pocket! We have to say, we're just as puzzled as you are, but our friendly Otters would love to fix things up with a quick warranty claim. Please feel welcome to give them a call at 1-855-688-7269, and they'll send you a brand-new replacement glass in practically no time at all!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: ZhuGeLiang
Verified Purchase:Yes
I bought the previous version of it and absolutely love it. I tried many others and by far most durable, easy to install and quality.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: bear
Verified Purchase:Yes
great product easy to install,no issues with the quality
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Yury
Verified Purchase:Yes
So sparkly. Just so perfect for me, I love it!! Thank
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Suzy
Verified Purchase:Yes
Love the strength of it. Put it on and it felt good in my hands. Took it off to put in sim card and the very small rectangular piece of rubber that covered the right side "button" fell off. Luckily I found it on the floor and was able to re-attach it. Now know to remove the Otterbox on the opposite side so as not to disturb this button protector. If lost could not push button. Perhaps the box could be made so button protector does not fall off? Otherwise, love the case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com