Customer reviews from otterbox.com
OtterBox - Pursuit Case for Apple iPhone XR - Merlin
Average customer rating
4.5
(152 Reviews)
Rating breakdown 152 reviews
5 Stars
101
4 Stars
28
3 Stars
17
2 Stars
4
1 Star
2
90%of customers recommend this product.
(
131 out of
145)
Customer Reviews for OtterBox - Pursuit Case for Apple iPhone XR - Merlin
Posted by: Britb
Verified Purchase:Yes
I had my previous otter box case for four years with no damage to my phone, so I knew I had to get an otter box for my new phone. I’ve had the new case for two weeks and it’s already protected my phone from drops down stairs and drops onto concrete with no damage to my phone. The case also still looks new despite hard wear and tear already. Minimal scratches but that’ll happen when it frequently gets dropped into concrete (I’m a klutz).
The only thing is with the alpha glass screen protector, there’s less than a 1/8 in gap between the protector and case. This means lint and crumbs get in there but it’s hard to clean. However that’s a price I’m willing to pay for unmatched protection for my phone
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Blueboy
Verified Purchase:Yes
Fine product, good protection. Otter Box was fine for
iPhone 6s and now for iPhone XMax.
iPhone 6s and now for iPhone XMax.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Myoblue
Verified Purchase:Yes
I have the iPhone SX max the speakers are on the bottom of the phone this case allows the speakers sound to be redirected to the front of the phone works perfect I recommend autobox to all my friends and people who see my case it has the best protection you can buy for your phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Ddante
Verified Purchase:Yes
Phone is definitely safe and secure. Don’t have to worry about dropping it and the Front facing ports for the speakers is nice. But I got the one with the clear back to show off the blue on my XR and it’s all scratched up already after a week. For that price point it’s a little disappointing..
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, February 7, 2019
Hi Ddante,
It's awesome to see that with the Pursuit series, you don't worry about dropping your phone anymore, but we apologize that the clear exterior can't seem to resist a good scratch! Our Otter trainers would love to toughen things up with a warranty claim, so please feel welcome to give them a call at 1-855-688-7269. They'll send over a smooth new replacement in practically no time at all!
Sincerely,
OtterBox Customer Service Team
It's awesome to see that with the Pursuit series, you don't worry about dropping your phone anymore, but we apologize that the clear exterior can't seem to resist a good scratch! Our Otter trainers would love to toughen things up with a warranty claim, so please feel welcome to give them a call at 1-855-688-7269. They'll send over a smooth new replacement in practically no time at all!
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Jim here
Verified Purchase:Yes
I spent the last three years with an Otter Box case that lived up to all promises. This one looks to be even better. I like the feel, size, and workmanship. I like the forward directing sound openings, and the feel of the buttons. The color is "fine" but not overly exciting. The cost is the only factor that keeps me from giving this 5 stars, but since I'm always on the move with the phone in my pocket; I'm counting on the protection for my expensive XR to make it worth the cost.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: jeff
Verified Purchase:Yes
Bought this about 6 weeks ago and I spend a lot of time in the back-country and even though I frequently do not get service, I use the camera a lot. I have dropped the phone twice and no ill effects.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Paused paintings
Verified Purchase:Yes
Searched tirelessly for a good strong case that was slim lined, this one does the trick. Easy to install and I like the directional speaker feature. Only change... it needs some “grippies” so it doesn’t slide all over the place and is easier to hold.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Noonie
Verified Purchase:Yes
I Bought This Case Hoping It wasn’t bulky It’s the Perfect Case Excellent Protection
I would recommend this to a friend!
Written by a customer while visiting otterbox.com