Customer reviews from otterbox.com
OtterBox - Pursuit Case for Apple iPhone XR - Merlin
Average customer rating
4.5
(152 Reviews)
Rating breakdown 152 reviews
5 Stars
101
4 Stars
28
3 Stars
17
2 Stars
4
1 Star
2
90%of customers recommend this product.
(
131 out of
145)
Customer Reviews for OtterBox - Pursuit Case for Apple iPhone XR - Merlin
Posted by: Ania
Verified Purchase:Yes
A good protective case especially when the phone is “being stolen” by kids. Thanks to the case the phone survived many accidental falls
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Toz46
Verified Purchase:Yes
Had the cover about a week now. It is a well made product, fits the phone perfect all access points well positioned. It looks good, strong and durable and the clear back shows the colour of the phone which gives a nice contrast to the black surround. Finally Otterbox customer service is excellent.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Eddie
Verified Purchase:Yes
Hi Otterbox, brown colour in this case Fades from edges and makes it look dirty.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , January 14, 2020
Hey, Eddie!
We're sorry to hear that your case has gotten dirty! We appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team. If you run into any other issues with your OtterBox, please don't hesitate to reach out to us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
We're sorry to hear that your case has gotten dirty! We appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team. If you run into any other issues with your OtterBox, please don't hesitate to reach out to us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Jersey George
Verified Purchase:Yes
Excellent appearance & fit!
Like many items in life, you get what you pay for!
Like many items in life, you get what you pay for!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Autumn19
Verified Purchase:Yes
I bought this a couple of weeks ago and I love it! I had the same case for my old IPhone, so I wanted the exact same case for my new phone when I upgraded. I have a 1 year old who loves to play with my phone and it is dropped constantly, so protection for my phone is a big deal. Definitely recommend the Pursuit Series Otterbox Case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: mrsfranky
Verified Purchase:Yes
Whilst I love my iPhone as it is, it would be a mess if I didn't protect it with a cover. My old clear cover had discoloured so I treated myself to this top of the range case. Easy to fit, on /off and volume buttons much easier to work and phone still has a fairly slim profile, although it is fully protected.
Hopefully it will be issued in other fascia colours at some point (the back is clear so I can see my red phone, but would be nice to have a bit of colour from the front view. Most important thing is it just works really well.
Hopefully it will be issued in other fascia colours at some point (the back is clear so I can see my red phone, but would be nice to have a bit of colour from the front view. Most important thing is it just works really well.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Chris71
Verified Purchase:Yes
I love the size and the amount of protection it provides!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: VeeVee
Verified Purchase:Yes
I bought this case for my grandson and he absolutely loves it!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com