Customer reviews from otterbox.com
OtterBox - Pursuit Case for Apple iPhone XR - Merlin
Average customer rating
4.5
(152 Reviews)
Rating breakdown 152 reviews
5 Stars
101
4 Stars
28
3 Stars
17
2 Stars
4
1 Star
2
90%of customers recommend this product.
(
131 out of
145)
Customer Reviews for OtterBox - Pursuit Case for Apple iPhone XR - Merlin
Posted by: Woodz
Verified Purchase:Yes
Great case seems strong and not very bulky just wish that it had a belt up
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: JEX73
Verified Purchase:Yes
I’ve had this for a week now – and it’s pretty nice! I’ll admit, I’m a bit nervous that there’s no screen protector, but the way this had been designed should prevent anything getting to it. I’m also concerned about the power cable flap; I hope it lasts a couple of years of daily open/close.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Tommy
Verified Purchase:Yes
I recently received my Pursuit case for my IPhone XS Max. This is a great case and suits my needs perfectly. I like that it does not have a screen or covering on the front , so I still have Direct contact with the screen. Feels strong and sturdy like the Defender series.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Let1229
Verified Purchase:Yes
I bought this a week ago , excellent buy , not heavy ,not bulky slim look to it , feels nice in hand . Very happy.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: MeowMeow
Verified Purchase:Yes
I bought this case a few weeks ago for a family member. They saw my case and wanted the same one. I’ve had mine for a year and have dropped my phone several times. I’m very happy with how it’s held up. It’s not just a great protection for my phone, but showcases the beauty of the phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: MadJen
Verified Purchase:Yes
I've always used the Defender series cases for my iPhone but since the phone got bigger I wanted to try a slimmer case so I went with the Pursuit series. It still allows the phone to slide easily in/out of pockets, bags, etc.. It also provides a little bit of texture so that the phone doesn't slip out of my hands so easily. I was nervous about the lack of a screen protector but one of the things I hated about the Defender series was that if I did any kind of hiking, biking, running and got sweaty then the case would always end up with some moisture between the screen protector and the screen making the touchscreen almost impossible to use. This didn't happen for me yesterday when on a sweaty hike.
I ordered the clear case so I can still show off the color of the XR. All in all I like this case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Rick24
Verified Purchase:Yes
Slim, durable and attractive. The only improvement that could be made would be providing a covering flap for the on-off switch that is used to silence the phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Magdabear
Verified Purchase:Yes
I like this clear case,it feels protective and will definitely do the job. My only gripe is how scratched the clear back is already. I chose the clear case so I could showcase my favorite fabric behind the case. Those scratches though are definitely distractracting and with the high price tag it’s a bit disappointing
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, October 24, 2018
Hey Magdabear,
We apologize that this Pursuit series is looking a little beat up after a short time in the line of duty! We completely understand why this would be distracting, and our awesome Otters would very much like to hook you up with a brand-new warranty replacement. Please feel welcome to give them a quick call at 1-855-688-7269, and they'll get a claim rolling right away!
Best,
OtterBox Customer Service Team
We apologize that this Pursuit series is looking a little beat up after a short time in the line of duty! We completely understand why this would be distracting, and our awesome Otters would very much like to hook you up with a brand-new warranty replacement. Please feel welcome to give them a quick call at 1-855-688-7269, and they'll get a claim rolling right away!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com