I bought it and returned it because I didn’t like how it felt on my iPhone XR.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, January 3, 2019
Hi Cas3415,
Sorry to hear that this Pursuit series wasn't for you! We totally understand your decision to return the item based on personal preferences, but our friendly Otters would still love to set you up with premium protection. Feel free to give them a call at 1-855-688-7269, and they'll be happy to explore some different design options to help you find the case of your dreams!
After a week of having the case on my iPhone the first time I drop my phone it cracks the back clear part all the way through, it did not fall hard as well.
I've now purchased 3 Pursuit Series cases for my iPhones. The first was for my iPhone 7 Plus. It was awesome! Then I upgraded to my iPhone XR and bought another one. Then I was assigned a phone for work, and bought another one!
The improvements are great! I love how simple the installation is, and the protection is still amazing! The forward facing microphone and speaker ports are a great addition, making direct listening at low volumes possible. The jury is still out on the Lightning port cover, but I'm confident that it will be good in the long run.
Bought this for my son's new iPhone XR. He really likes the case since its not as bulky as other Otterbox cases. Solid protection. We also like the way the front cutouts re-direct the speaker for better sound. Overall a really nice Otterbox case.