Customer reviews from otterbox.com
OtterBox - Pursuit Case for Apple® iPhone® XR - Autumn Lake
Average customer rating
4.5
(62 Reviews)
Rating breakdown 62 reviews
5 Stars
42
4 Stars
11
3 Stars
6
2 Stars
3
1 Star
0
92%of customers recommend this product.
(
55 out of
60)
Customer Reviews for OtterBox - Pursuit Case for Apple® iPhone® XR - Autumn Lake
Posted by: tgmc
Verified Purchase:Yes
This is a very sturdy case. It is less bulky and more attractive than a previous OtterBox I had, while maintaining the protection. Expensive, but hopefully it will protect my phone for its life.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: JinDanger
Verified Purchase:Yes
Got my new XR and wanted the protection of my previous Lifeproof case but avoid the issues of the speakers being muffled. This case is the perfect balance. The pursuit case seems harder to find in stores but a good case for protection, size, and ability to hear the speakers!! It’s larger than most cases but smaller than the 6plus with Lifeproof. I feel comfortable giving my phone to my 4 year old.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Britb
Verified Purchase:Yes
I had my previous otter box case for four years with no damage to my phone, so I knew I had to get an otter box for my new phone. I’ve had the new case for two weeks and it’s already protected my phone from drops down stairs and drops onto concrete with no damage to my phone. The case also still looks new despite hard wear and tear already. Minimal scratches but that’ll happen when it frequently gets dropped into concrete (I’m a klutz).
The only thing is with the alpha glass screen protector, there’s less than a 1/8 in gap between the protector and case. This means lint and crumbs get in there but it’s hard to clean. However that’s a price I’m willing to pay for unmatched protection for my phone
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Ddante
Verified Purchase:Yes
Phone is definitely safe and secure. Don’t have to worry about dropping it and the Front facing ports for the speakers is nice. But I got the one with the clear back to show off the blue on my XR and it’s all scratched up already after a week. For that price point it’s a little disappointing..
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, February 7, 2019
Hi Ddante,
It's awesome to see that with the Pursuit series, you don't worry about dropping your phone anymore, but we apologize that the clear exterior can't seem to resist a good scratch! Our Otter trainers would love to toughen things up with a warranty claim, so please feel welcome to give them a call at 1-855-688-7269. They'll send over a smooth new replacement in practically no time at all!
Sincerely,
OtterBox Customer Service Team
It's awesome to see that with the Pursuit series, you don't worry about dropping your phone anymore, but we apologize that the clear exterior can't seem to resist a good scratch! Our Otter trainers would love to toughen things up with a warranty claim, so please feel welcome to give them a call at 1-855-688-7269. They'll send over a smooth new replacement in practically no time at all!
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Jim here
Verified Purchase:Yes
I spent the last three years with an Otter Box case that lived up to all promises. This one looks to be even better. I like the feel, size, and workmanship. I like the forward directing sound openings, and the feel of the buttons. The color is "fine" but not overly exciting. The cost is the only factor that keeps me from giving this 5 stars, but since I'm always on the move with the phone in my pocket; I'm counting on the protection for my expensive XR to make it worth the cost.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Bernie
Verified Purchase:Yes
Great bit of kit. Highly recommended for people who need that extra protection
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: name here
Verified Purchase:Yes
I think your prices are gonna have to come down it wouldn’t take much for Apple to just advertising their phones as tough! there getting tougher and tougher and they could just advertise it not needing a case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Towleski
Verified Purchase:Yes
Owned this for a couple of months now. Dropped it plenty of times and it’s performing as it should. It’s tight and secure and not at all too bulky. I also really enjoy how the case points the speakers towards you - I think that’s a huge design improvement.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com