Customer reviews from otterbox.com
OtterBox - Strada Case for Apple iPhone XR - Espresso
Average customer rating
4.5
(52 Reviews)
Rating breakdown 52 reviews
5 Stars
38
4 Stars
6
3 Stars
4
2 Stars
2
1 Star
2
88%of customers recommend this product.
(
46 out of
52)
Customer Reviews for OtterBox - Strada Case for Apple iPhone XR - Espresso
Posted by: Bubbie
Verified Purchase:Yes
Great case for protecting phone. Wish it accommodated credit cards & ID better.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Iand
Verified Purchase:Yes
Works very well, protects your phone from accidental drops and avoids screen scratches
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: John
Verified Purchase:Yes
Second purchase and like it’s utility and design zz
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Marizzy
Verified Purchase:Yes
I have been an otterbox fan since day one. I’m a clumsy human and otterbox has saved me thousands. I highly recommend!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Sister
Verified Purchase:Yes
This case is great! I love that it has a flip open cover over the glass, so the glass isn't getting dirty all the time.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Josh
Verified Purchase:Yes
As far as folio cases go, it's my favorite of the ones I've owned. Sturdy but good looking. Love the magnetic clasp that keeps the cover secure when it's closed.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: A Person
Verified Purchase:Yes
Although it took over a week and a half to receive and I had to buy a cheapy cover for my phone to use while I waited, I am pleased with my Strada brown leather folio case now that I have it. I’ve always used Defender series cases on my past phones, but wanted one that covered the face of the phone. It’s a little cumbersome when talking on the phone (needing to fold the flap over and hold it over), but I haven’t had any other issues. It’s a very nice looking case and I feel like my phone is protected in it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Realmccoy
Verified Purchase:Yes
I had this case for my iPhone 7 Plus and you were able to prop it for harizontal viewing and the leather was real. This one has no way to prop to view and leather is man made.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, April 4, 2019
Hey there Realmccoy,
We sincerely apologize that you're feeling slightly let down by the iPhone XR Strada series! As new devices are released, we tend to update our case designs accordingly, typically leaning towards more streamlined styles. For this particular case, we received overwhelming feedback from Otter fans and friends stating that they would prefer no such stand feature, so we decided to forego it this time around.
As for the materials used, believe it or not, the ingredients on both cases are exactly the same! Over time, sometimes the leather on the Strada begins to wear down a bit, so your previous case may feel slightly different compared to your new one.
The good news is that, regardless of style, this case is ready to protect your iPhone at all costs! If you have any additional questions going forward, please feel welcome to call our friendly Otters at 1-855-688-7269, and they'll be more than happy to chat!
Warmly,
OtterBox Customer Service Team
We sincerely apologize that you're feeling slightly let down by the iPhone XR Strada series! As new devices are released, we tend to update our case designs accordingly, typically leaning towards more streamlined styles. For this particular case, we received overwhelming feedback from Otter fans and friends stating that they would prefer no such stand feature, so we decided to forego it this time around.
As for the materials used, believe it or not, the ingredients on both cases are exactly the same! Over time, sometimes the leather on the Strada begins to wear down a bit, so your previous case may feel slightly different compared to your new one.
The good news is that, regardless of style, this case is ready to protect your iPhone at all costs! If you have any additional questions going forward, please feel welcome to call our friendly Otters at 1-855-688-7269, and they'll be more than happy to chat!
Warmly,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com