Does not work now I have put in new filters. Seems to be a problem that leads to pressure build up and flow rate is 10% of what it was before changing filters. Disappointed.
Cons: Slow pour
No, I would not recommend this to a friend.
Response from aquasana.comBy Aquasana Customer Support, October 7, 2025
Thank you for bringing this to our attention. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. \n\nIf you’re open to discussing your experience further, please message us, and we will work to provide a resolution soon. You may also contact us directly at 866-662-6885 Option 1, Monday through Friday from 8 am-5 pm CST, or email us at support@aquasana.com. \n\n
This is the first time I had to replace the 3 filters for a new unit. They were very easy to replace and the water always tastes great. The only issue I have is that I wish the flow of the water was a bit faster.
Pros: Clean taste, Easy to install
Cons: Slow pour
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Customer Rating
5
So happy with aquasana
on January 13, 2020
Posted by: Mbaer
from New york
Love my water filter for my kitchen sink! Makes it easier to clean my fruits and veggies, fill pots and pet water bowl. Water tastes so much better than regular tap and feel confident it’s clean. Recently installed so haven’t had to change filters yet. Had used the countertop unit for years. Was so impressed that I had undercounter model installed with kitchen remodel!
Pros: No odor, Clean taste, Good Water Flow, Nice faucet, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Customer Rating
5
Great flow, clean clear taste.
on July 7, 2020
Posted by: Ziggy1
from NPR Fla.
Very happy. Easy to install. And water quality and flow are excellent. Customer service was great.
Pros: Clean taste, Good Water Flow, Easy to install
We've had this filter for over 3 years. I did alot of research before we bought it and Aquasana was always at the top of the list. It has worked well for our needs and except for changing filters evey 8 to 10 months has been hands off since the installation. We had a counter top brand before and the Aquasana is a hugh step up. Filters a reasonable priced and delivered quickly when you reorder and its install and forget it. We love it and couldn't be happier with our purchase.
Pros: Easy to clean, No odor, Clean taste, Long lasting filter, Good Water Flow, Durable, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Customer Rating
1
Poor construction, cheap materials
on February 20, 2021
Posted by: Anonymous
from Minneapolis
The water is fine however the unit is cheaply built and not designed to last.