Installed the AQ-5300 last year at kitchen sink! We moved to a rural area and had used bottled water before. Cost made us realize to find a better solution and Aquasana was it! Ours installs under the sink and provides clean fresh water!
Pros: Clean taste, Good Water Flow, Nice faucet, Easy to install
Filters work great. You see just how effective they are when you go to change them. Water taste better and you have piece of mind that you are getting good clean water to drink
Pros: Easy to clean, No odor, Clean taste, Long lasting filter, Durable, Easy to install
We bought the new under sink filter last year. When we went to buy the replacement filters the center part is different. I’m not sure how to buy the new parts because i can’t find the correct number on the website
Pros: Clean taste
Cons: Filters need replacing too often, Difficult to install
No, I would not recommend this to a friend.
Written by a customer while visiting aquasana.com
Customer Rating
1
Pre-filter too short
on April 15, 2024
Posted by: Should’ve stuck with tap
Same nonsense as all the other one star reviews. Replacement pre-filter is too short and fell out almost immediately. Put a quarter at the base like everyone else has suggested and now it works. If this problem has been addressed like Aquasana says it is, then stop shipping out short filters.
Cons: Difficult to install
No, I would not recommend this to a friend.
Response from aquasana.comBy Customer Support, Aquasana Customer Support, June 20, 2024
Thank you for bringing this to our attention. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.
If you’re open to discussing your experience further, please message us, and we will work to provide a resolution soon. You may also contact us directly at 866-662-6885 Option 1, Monday through Friday from 8 am-5:30 pm CST, or email us at support@aquasana.com
I replaced the filters and the water is just dribbling out of the tap. What's up?
Response from aquasana.comBy Customer Support, Aquasana Customer Support, July 31, 2025
Thank you for bringing this to our attention. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.
If you’re open to discussing your experience further, please message us, and we will work to provide a resolution soon. You may also contact us directly at 866-662-6885 Option 1, Monday through Friday from 8 am-5:30 pm CST, or email us at support@aquasana.com.