Installation process initially was good. Replacing the filters was different. 2 of the 3 leaked. I had to remove them 3 times and reinstall for one to stop leaking. The other one took about 5 times to do dripping. I still hold my breath and keep a bowl under it to make sure it doesn't drip.
Pros: No odor, Clean taste, Good Water Flow, Nice faucet
Product is fine, service and delivery not so much.
on January 13, 2022
Posted by: Old Sarge
from Western Kentucky
Verified Purchase:Yes
Filters doing the job, installation was easy enough.
Pros: Clean taste
I would recommend this to a friend!
Response from aquasana.comBy Aquasana Customer Support, Support Team , August 1, 2022
Hello,
We are happy to hear that you are enjoying your filtered water! Aquasana's preferred carriers work to provide the best rate possible. Standard shipping transit times are an estimated 7-10 business days for delivery. This does not include delivery delays.
Aquasana offers a few other shipping methods with faster delivery for additional shipping costs.
the new filters are very nice. i find the subscription management is confusing on the website, I can really tell weather my subscription is shipped or not, so i end up ordering 2 shipment. Also, can you do not use Fedex to ship to Canada please? FedEx charge a rediculous fee for international shipment. DHL does not charge anything for the shipment. thanks
Pros: No odor, Clean taste, Good Water Flow, Easy to install
Filter kit came with everything I needed for an easy replacement of all three filter elements. After learning the process on the first filter, the remaining two were easy. Noticable improvement in water taste immediately.
Pros: Easy to clean, No odor, Clean taste, Good Water Flow, Easy to install
We are enjoying our new water filtration system, the reverse osmosis. High marks on everything. My only disappointment is with the noise it makes when the tank refills up. I think it has to do with the water pressure in our building. I plan on following up with customer services. Otherwise, we are happy, and we now are drinking more water, which of course is good for our health.
Pros: Clean taste, Long lasting filter, Good Water Flow
Love the new pre-filter sump that was received last week. There was a small chip in the existing sump which was causing a leak under our sink/counter, and this new one made a huge difference! Not only that, but we are very happy to have filtered water to drink again! Thank you!