Delivery time from ordering time was too long; poor update or tracking communication from supplier; some parts were missing or inadequate for the installation.
I replaced my two stage filter with this three stage and I am very disappointed on the flow rate. It takes minutes to fill up an 8 ounce glass. I can't imagine having to wait to fill up a pot for cooking or even a pitcher for the refrigerator. Honestly I gave up. I bought a distiller and I turn it on before I go to bed and it shuts it's self off when finished. I want to like this 3 stage Aquasana filtration system but I just can't. I may call customer service and just go back to the 2 stage. It must be better than nothing and that is what I find myself doing just using tap water. How is that healthier? it's not!
Feels disgusting when opened the box because the filter system got dust covered all over it. One of the filter didn't have label had mildew covered over the nozzle. Also there were scratches over the filter system and faucet. Got sent a replacement and it was a little bit better but still got covered in dust.
The filter system is easy to install and we run ours to our fridge water system and to the sink. we used a Moen water Faucet as the unit that comes with the kit is a a bit cheesy . The set up is simple and a very easy do it yourself project. So far so good..