Customer reviews from aquasana.com
Aquasana - OptimH2O Reverse Osmosis + Clayrum 3-Stage Under Sink Water Filter System with Dedicated Faucet - Chrome
Average customer rating
4.4
(1,453 Reviews)
Rating breakdown 1,453 reviews
5 Stars
951
4 Stars
313
3 Stars
67
2 Stars
54
1 Star
68
88%of customers recommend this product.
(
932 out of
1,057)
Customer Reviews for Aquasana - OptimH2O Reverse Osmosis + Clayrum 3-Stage Under Sink Water Filter System with Dedicated Faucet - Chrome
Customer Rating
5
Excellent
on November 10, 2019
Posted by: Happy Family
from Hermitage, Tennessee
When we had our kitchen of forty years remodeled, our contractor suggested that we add a bar sink. It was on this sink that we added the Aquasana three stage under counter water filter. Since we have had it installed we not only use it for drinking water but for our coffee maker and when preparing tea. As time goes on I know we will use it even more.
Pros: Clean taste, Good Water Flow, Nice faucet, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Customer Rating
1
Device leaked after a few days & created a puddle
on March 2, 2020
Posted by: SteveK2020
from San Mateo, CA
I installed the filter based on the instructions. I cleaned, purged and bled the system. It worked fine for five days and then sprung a leak and left a puddle on my kitchen floor which is now warped and needing of attention.
Pros: Good Water Flow
Cons: Difficult to install, Not durable
No, I would not recommend this to a friend.
Written by a customer while visiting aquasana.com
Customer Rating
5
Great tasting water
on April 22, 2020
Posted by: FelFab
from Siesta Key, FL
Not as easy to install as your video, because there are plumbing pipes in the way, garbage disposer, sink, etc. However, the parts went together fairly well.
One of the filter modules leaked at first and I had to call customer service to resolve the leak, but works fine now. I do wish the on/off handle on your faucet was a bit higher up though. All things considered I'm glad to have bought it.
One of the filter modules leaked at first and I had to call customer service to resolve the leak, but works fine now. I do wish the on/off handle on your faucet was a bit higher up though. All things considered I'm glad to have bought it.
Pros: No odor, Clean taste, Good Water Flow
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Rach w.
from Colorado
Verified Purchase:Yes
We love our r.o. system. It was fairly easy to install. It would be helpful for the installation manual to also include how to install with a one drain sink. Thankfully my husband is a contractor and figured it out.
Pros: No odor, Clean taste, Long lasting filter, Good Water Flow, Nice faucet, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Anonymous
from Northern New Jersey
Verified Purchase:Yes
All materials needed for installation in the box. Supply your own drill for the counter hole, and in it goes. Took water with a heavy chlorine oder and took it out, no taste or order
Pros: No odor, Clean taste, Good Water Flow, Nice faucet, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Customer Rating
4
Pretty good filter but it needs improvement
on November 16, 2020
Posted by: Pelleky
from Salt Lake City
Verified Purchase:Yes
So far, the filter has been operating fairly well. I got the max flow version and it does have a good flow but the head and sump system need to be evaluated. The first sump heads I received leaked a little bit at first and customer support was fast to replace them. The new heads also leaked but with some adjustments, I got them to stop. It was a few drops here and there. Nothing crazy. The design looks good but here are my suggestions if the company cares to read them:
1. Improve the way the sumps sit in the head unit. It doesn’t seat securely and the use of the grommets seem like you could get a more secure fitting.
2. Don’t be afraid to use copper. Copper expansion rings/joints are way more secure in the lines than metal ones would be. Or upgrade it so the water in and water out use standard water lines. I’d gladly pay the difference if it meant less leak chance.
3. quality check improvement needed desperately on the sump heads. Two grommets/o-rings were warped before i even inserted the sump and that caused some of the initial leak. Or send some extra o-rings. They cost pennies but would probably help with the leak issue. It won’t fix it because the interlock between the head unit and the sumps need to be addressed primarily. Fix these issues and youll probably get much better reviews and happier customers.
4. Find a way to get air out of the filters. Sometimes air from the water line gets in and slows the flow but when I burp the sumps, water flow is restored.
1. Improve the way the sumps sit in the head unit. It doesn’t seat securely and the use of the grommets seem like you could get a more secure fitting.
2. Don’t be afraid to use copper. Copper expansion rings/joints are way more secure in the lines than metal ones would be. Or upgrade it so the water in and water out use standard water lines. I’d gladly pay the difference if it meant less leak chance.
3. quality check improvement needed desperately on the sump heads. Two grommets/o-rings were warped before i even inserted the sump and that caused some of the initial leak. Or send some extra o-rings. They cost pennies but would probably help with the leak issue. It won’t fix it because the interlock between the head unit and the sumps need to be addressed primarily. Fix these issues and youll probably get much better reviews and happier customers.
4. Find a way to get air out of the filters. Sometimes air from the water line gets in and slows the flow but when I burp the sumps, water flow is restored.
Pros: No odor, Long lasting filter, Nice faucet, Easy to install
Cons: Not durable
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Customer Rating
5
I purchased the standard 3-Stage Filter System
on November 19, 2020
Posted by: willie f
from St. Joseph, MI
Verified Purchase:Yes
In early November, I purchased the 3-Stage Water Filter system. It took me approximately 1-½ hours from start to finish. Upon completion, I removed the plastic insert to start the system and turned on the water supply. Amazingly, there were no water leaks. I flushed the system for 10 minutes, as required, and afterwards, had my first glass of filtered water. The water was delicious! I couldn't have been more satisfied. I unequivocally recommend the Aquasana filter system I have purchased, to anyone wanting wanting an easy-to-install, inexpensive, under-counter system.
Pros: No odor, Clean taste, Good Water Flow, Nice faucet, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Clank
from Whittier
Verified Purchase:Yes
Installation was easy, all the fittings needed are supplied. I was able to use my existing fixture so it matched the rest of our fixtures. I like not having a tank under the sink taking up a lot of space. The water tastes much better than our tap water, no taste or smell of chlorine. We are very happy with this items at this point. Installed for 30 days.
Pros: Clean taste, Good Water Flow, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com