Customer reviews from aquasana.com
Aquasana - OptimH2O Reverse Osmosis + Clayrum 3-Stage Under Sink Water Filter System with Dedicated Faucet - Chrome
Average customer rating
4.4 out of 5
4.4
(1,471 Reviews)
Open Ratings Snapshot
Rating breakdown 1,471 reviews
5 Stars
958
4 Stars
316
3 Stars
68
2 Stars
56
1 Star
73
88%of customers recommend this product. 
(
941 out of 1,071
)
Best Buy Privacy Policy
Customer Reviews for Aquasana - OptimH2O Reverse Osmosis + Clayrum 3-Stage Under Sink Water Filter System with Dedicated Faucet - Chrome
Customer Rating
5 out of 5
5
Great System, delicious water
on December 25, 2022
Posted by: DosAs
from Dallas,Tx
Verified Purchase:Yes
water tastes good, the flow is fine to fill bottles quickly and there is no more mineral residue.
Pros: No odor, Clean taste, Good Water Flow, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Customer Rating
5 out of 5
5
Very happy
on January 17, 2023
Posted by: CorkTease
from Atlanta
Verified Purchase:Yes
relatively easy to install. took less than an hour (i handle small home plumbing jobs myself). haven't had any leaking issues. the flow of water is a little slow, so get the max flow if you're impatient or fill a lot of pots.
Pros: Clean taste, Easy to install
Cons: Slow pour
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Customer Rating
2 out of 5
2
Bad taste
on February 16, 2023
Posted by: Lizapp
from Ogden, Utah
Verified Purchase:Yes
I honestly just don’t like the remineralizing feature. It tastes terrible to me and it’s clogging up my ice machine. The water from a regular filet tastes better to me. If there was a way to skip the remineralizing step I’d be a happy customer, but as of now I think this was a waste of money for me. It’s not like there aren’t added minerals in all our food.
Pros: No odor
No, I would not recommend this to a friend.
Response from aquasana.comBy Aquasana Customer SupportAquasana Customer SupportMarch 2, 2023
Hello,
We apologize for the issues you have experienced with your system. Our 3 stage system does not have a remineralizer on it but if you would like to speak to one of our friendly customer service representatives about the clogging and taste you are experiencing, please reach out to us at 866-662-6885 Option 1, Monday thru Friday from 8 am-5 pm CST, or email us at support@aquasana.com. We would love the opportunity to help as best as possible!

-Aquasana Customer Support
Written by a customer while visiting aquasana.com
Customer Rating
4 out of 5
4
J
on February 22, 2023
Posted by: Jjjjbgnm I c bfdss
Verified Purchase:Yes
Jhi is do it Thursday dry if du is sh ye dry it ru it
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Customer Rating
5 out of 5
5
Safer water
on August 18, 2023
Posted by: Its chucky
from Noble, Ok
Verified Purchase:Yes
Easy install only a 30 minute job, works great so far so good.
Pros: Easy to install
Cons: Slow pour
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Customer Rating
5 out of 5
5
Easy to install
on October 12, 2023
Posted by: S. A.
from Springfield Oregon
Verified Purchase:Yes
This under counter system was SO easy to install! It takes up less space and has a better flow than our previous system.
Pros: Easy to clean, Clean taste, Good Water Flow, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Customer Rating
5 out of 5
5
Great product, easy installation
on January 6, 2024
Posted by: Waleed W
from Ankeny, IA
Verified Purchase:Yes
At our previous home we had the Rhino 1000 and loved it! We decided to go with just an under sink system this time due to the design of our new home’s water system and we have really enjoyed it. It is nice to know we are removing all of the junk in our drinking water that is either intentionally or unintentionally being added that is harmful. I regret getting the bronze spout, it is really brassy, but we replaced it with a higher quality aftermarket one.
Pros: No odor, Clean taste, Long lasting filter, Good Water Flow, Durable, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Customer Rating
3 out of 5
3
Decent product, Improve taste
on January 16, 2024
Posted by: Boyle
from San Francisco
Verified Purchase:Yes
Installed this for my fiance who is paculair about her water. For the average person, water taste fine, but in comparison to high PH Essentia water, does not meet the standard.
Pros: Good Water Flow, Nice faucet
Cons: Difficult to install
No, I would not recommend this to a friend.
Response from aquasana.comBy Aquasana Customer SupportJanuary 16, 2024
Our filters feature NSF Certified Claryum® filtration technology independently tested and proven to reduce over 97% of chlorine and chloramines. Aquasana’s Claryum® Selective filtration effectively reduces acidic compounds while preserving healthy minerals that naturally increase pH and alkalinity of water. Aquasana filters also reduce heavy metals like lead and mercury, cysts like giardia and cryptosporidium, organic chemicals like herbicides, pesticides, and VOCs, and some remove pharmaceuticals from your water. Filtered water is treated water that is then run through a filter. In our case, a special carbon filter is used to reduce the chlorine and other containments to make it safe and healthy to drink. If you have any questions, please feel free to call us at 866-662-6885 option 1.
Written by a customer while visiting aquasana.com
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