Customer reviews from aquasana.com
Aquasana - OptimH2O Reverse Osmosis + Clayrum 3-Stage Under Sink Water Filter System with Dedicated Faucet - Chrome
Average customer rating
4.4
(1,453 Reviews)
Rating breakdown 1,453 reviews
5 Stars
951
4 Stars
313
3 Stars
67
2 Stars
54
1 Star
68
88%of customers recommend this product.
(
932 out of
1,057)
Customer Reviews for Aquasana - OptimH2O Reverse Osmosis + Clayrum 3-Stage Under Sink Water Filter System with Dedicated Faucet - Chrome
Customer Rating
5
Great taste!
on January 30, 2019
Posted by: Old Al
from Riverton, WY
Delivery was quick and so was installation. I already had an Amway water filter with similar connections hooked up. The taste was great. The only down side was even though I purchased the max flow 3 stage filter, it was slower than our old one stage Amway filter. Other than that, it is a great filter.
Pros: No odor, Clean taste, Nice faucet, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Customer Rating
5
Aquasana max flow system.
on April 8, 2019
Posted by: Dutchman
from Michigan
The unit is easy to install.
The faucet is well made and doesn't clutter up the sink area.
The volume of water being filtered is adequate for our needs for cooking and drinking on demand.
The faucet is well made and doesn't clutter up the sink area.
The volume of water being filtered is adequate for our needs for cooking and drinking on demand.
Pros: No odor, Clean taste, Good Water Flow, Durable, Nice faucet, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Customer Rating
5
Easy install
on August 21, 2019
Posted by: easy install
from iowa
Easy install, removed bad taste and odor from our sub-division well(s).
Pros: No odor, Clean taste, Good Water Flow, Nice faucet, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Cori
from Boerne, TX
Verified Purchase:Yes
The installation of this 3-stage water filtering system was easy enough and as explained in the documents. The house has a new Aquasana whole house water and softener system as well and I am happy with it, thus far. But at this time don't see the benefits of this 3-stage. I don't like the taste, there is a taste to this water, and the water taste better coming from the bathroom tap which is tied to the Aquasana whole house water and conditioner system than from the kitchen under the sink 3-stage. I've tested the the water quality with a TDS tester with the following results: the water coming into the house tested at 547ppm, the filtered whole house water is 213ppm at the tap, but the under the sink 3-stage tested at 381ppm. I admit that previous to the Aquasana installations, we had been drinking bottle water for the last two years which is that is truly tasteless water for sure and we are use to that but this 3-stage has not met my expectation as far has the taste goes.
Pros: No odor, Good Water Flow, Nice faucet, Easy to install
No, I would not recommend this to a friend.
Written by a customer while visiting aquasana.com
Customer Rating
1
Claryum® 3-Stage - Canister defect
on January 15, 2023
Posted by: Uhoh
Purchased Claryum® 3-Stage five years ago and it worked great, changing the cartridges on a regular basis. Changed cartridges about 3 months ago and no disruptions around the filter.
Then one of the canisters bulged on the bottom and started leaking. Luckily we were close when it started to leak. Concern is long term reliability.
Response from aquasana.comBy Aquasana Customer Support, Support Team , February 7, 2023
Hello,
Thank you for your review. We’re so sorry to hear your system experienced issues! For any of our filters, should an issue occur and a replacement is needed, we do offer a One-Year Guarantee on our products. It is always our goal to provide quality, affordable products with health benefits. To better assist you, we ask that you email us your contact information including a callback number directly at support@aquasana.com. With this information in hand, we will work to best assist you.
We look forward to hearing from you!
-Aquasana Customer Support
Thank you for your review. We’re so sorry to hear your system experienced issues! For any of our filters, should an issue occur and a replacement is needed, we do offer a One-Year Guarantee on our products. It is always our goal to provide quality, affordable products with health benefits. To better assist you, we ask that you email us your contact information including a callback number directly at support@aquasana.com. With this information in hand, we will work to best assist you.
We look forward to hearing from you!
-Aquasana Customer Support
Written by a customer while visiting aquasana.com
Customer Rating
1
Absolute trash
on November 1, 2023
Posted by: Tyroni
from Denver
Literally every single time we replace the water filters, this doesn't work properly afterwards. The flow rate drops way down to the point it's dysfunctional or starts sputtering and spraying water irregularly until it finds a steady flow rate of like one cup per minute.
Cons: Slow pour
No, I would not recommend this to a friend.
Written by a customer while visiting aquasana.com
Posted by: eejH20
Verified Purchase:Yes
Had this same Aquasana filtration system previous 6 years. Always wondered why, although I only used the filtered water from my Aquasana system, the mineral deposit build up in my tea kettle (clear glass) was still quite heavy. The old system failed, linked under my kitchen cabinet overnight, and warped the cabinet door beyond repair. During the 2 weeks while waiting for my new system to arrive, I purchased bottled water. NO mineral buildup in the kettle at all. I guess this system doesn't do as good a job as I thought all those years, and it was a huge huge hassle when it failed. New system is in, and immediately the mineral buildup in kettle has returned.
No, I would not recommend this to a friend.
Response from aquasana.comBy Aquasana Customer Support, August 2, 2024
Thank you for bringing this to our attention. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.
If you’re open to discussing your experience further, please message us, and we will work to provide a resolution soon. You may also contact us directly at 866-662-6885 Option 1, Monday through Friday from 8 am-5:30 pm CST, or email us at support@aquasana.com.
If you’re open to discussing your experience further, please message us, and we will work to provide a resolution soon. You may also contact us directly at 866-662-6885 Option 1, Monday through Friday from 8 am-5:30 pm CST, or email us at support@aquasana.com.
Written by a customer while visiting aquasana.com
Posted by: MarkSz
from SF Bay Area
Verified Purchase:Yes
The Aquasana 3-stage under sink filter was easy to install with no leaks. The water tastes great and the new dedicated faucet looks good. The faucet might be a little bit lightweight. We'll see how it survives the bumps common in the kitchen. So far, so good!
Pros: Clean taste, Good Water Flow, Nice faucet, Easy to install
I would recommend this to a friend!
Response from aquasana.comBy Customer Support, Aquasana Customer Support, September 24, 2024
Thank you for your review! We appreciate you as a customer and your feedback.
Written by a customer while visiting aquasana.com