Customer reviews from aquasana.com
Aquasana - OptimH2O Reverse Osmosis + Clayrum 3-Stage Under Sink Water Filter System with Dedicated Faucet - Chrome
Average customer rating
4.4
(1,471 Reviews)
Rating breakdown 1,471 reviews
5 Stars
958
4 Stars
316
3 Stars
68
2 Stars
56
1 Star
73
88%of customers recommend this product.
(
941 out of
1,071)
Customer Reviews for Aquasana - OptimH2O Reverse Osmosis + Clayrum 3-Stage Under Sink Water Filter System with Dedicated Faucet - Chrome
Customer Rating
5
Best tasting water I've had in years!
on January 20, 2019
Posted by: Caryn
from Deep in the heart of Texas
Product was easy to install, good directions. It fit perfectly in the soap dispenser cutout in my sink. I would recommend to everyone.
Pros: No odor, Clean taste, Long lasting filter, Nice faucet, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Customer Rating
5
Great taste!
on January 30, 2019
Posted by: Old Al
from Riverton, WY
Delivery was quick and so was installation. I already had an Amway water filter with similar connections hooked up. The taste was great. The only down side was even though I purchased the max flow 3 stage filter, it was slower than our old one stage Amway filter. Other than that, it is a great filter.
Pros: No odor, Clean taste, Nice faucet, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Customer Rating
5
Aquasana max flow system.
on April 8, 2019
Posted by: Dutchman
from Michigan
The unit is easy to install.
The faucet is well made and doesn't clutter up the sink area.
The volume of water being filtered is adequate for our needs for cooking and drinking on demand.
The faucet is well made and doesn't clutter up the sink area.
The volume of water being filtered is adequate for our needs for cooking and drinking on demand.
Pros: No odor, Clean taste, Good Water Flow, Durable, Nice faucet, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Customer Rating
5
Easy install
on August 21, 2019
Posted by: easy install
from iowa
Easy install, removed bad taste and odor from our sub-division well(s).
Pros: No odor, Clean taste, Good Water Flow, Nice faucet, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Cori
from Boerne, TX
Verified Purchase:Yes
The installation of this 3-stage water filtering system was easy enough and as explained in the documents. The house has a new Aquasana whole house water and softener system as well and I am happy with it, thus far. But at this time don't see the benefits of this 3-stage. I don't like the taste, there is a taste to this water, and the water taste better coming from the bathroom tap which is tied to the Aquasana whole house water and conditioner system than from the kitchen under the sink 3-stage. I've tested the the water quality with a TDS tester with the following results: the water coming into the house tested at 547ppm, the filtered whole house water is 213ppm at the tap, but the under the sink 3-stage tested at 381ppm. I admit that previous to the Aquasana installations, we had been drinking bottle water for the last two years which is that is truly tasteless water for sure and we are use to that but this 3-stage has not met my expectation as far has the taste goes.
Pros: No odor, Good Water Flow, Nice faucet, Easy to install
No, I would not recommend this to a friend.
Written by a customer while visiting aquasana.com
Customer Rating
1
Claryum® 3-Stage - Canister defect
on January 15, 2023
Posted by: Uhoh
Purchased Claryum® 3-Stage five years ago and it worked great, changing the cartridges on a regular basis. Changed cartridges about 3 months ago and no disruptions around the filter.
Then one of the canisters bulged on the bottom and started leaking. Luckily we were close when it started to leak. Concern is long term reliability.
Response from aquasana.comBy Aquasana Customer Support, Support Team , February 7, 2023
Hello,
Thank you for your review. We’re so sorry to hear your system experienced issues! For any of our filters, should an issue occur and a replacement is needed, we do offer a One-Year Guarantee on our products. It is always our goal to provide quality, affordable products with health benefits. To better assist you, we ask that you email us your contact information including a callback number directly at support@aquasana.com. With this information in hand, we will work to best assist you.
We look forward to hearing from you!
-Aquasana Customer Support
Thank you for your review. We’re so sorry to hear your system experienced issues! For any of our filters, should an issue occur and a replacement is needed, we do offer a One-Year Guarantee on our products. It is always our goal to provide quality, affordable products with health benefits. To better assist you, we ask that you email us your contact information including a callback number directly at support@aquasana.com. With this information in hand, we will work to best assist you.
We look forward to hearing from you!
-Aquasana Customer Support
Written by a customer while visiting aquasana.com
Customer Rating
4
Good water but filter leaks
on August 27, 2023
Posted by: Giovanni
from Dallas, TX
We enjoyed the clean water but one of the three filters is leaking. I patched it with plumbers tape even though the directions say not to use tape. We've used the filter long enough to change it again; so now its leaking as before. Plumbers tape didn't hold back the leak this time. We got a year out of it. Now I have to replace with a different system.
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Customer Rating
1
Absolute trash
on November 1, 2023
Posted by: Tyroni
from Denver
Literally every single time we replace the water filters, this doesn't work properly afterwards. The flow rate drops way down to the point it's dysfunctional or starts sputtering and spraying water irregularly until it finds a steady flow rate of like one cup per minute.
Cons: Slow pour
No, I would not recommend this to a friend.
Written by a customer while visiting aquasana.com