Customer reviews from aquasana.com
Aquasana - OptimH2O Reverse Osmosis + Clayrum 3-Stage Under Sink Water Filter System with Dedicated Faucet - Chrome
Average customer rating
4.4
(1,471 Reviews)
Rating breakdown 1,471 reviews
5 Stars
958
4 Stars
316
3 Stars
68
2 Stars
56
1 Star
73
88%of customers recommend this product.
(
941 out of
1,071)
Customer Reviews for Aquasana - OptimH2O Reverse Osmosis + Clayrum 3-Stage Under Sink Water Filter System with Dedicated Faucet - Chrome
Posted by: Frank S
from Riverdale NJ
Verified Purchase:Yes
Had to find other fitting to make connection . There is no change in the water taste . We have hard water here and the water still taste like slime not crisp and clear like I was expecting . Thinking of asking about return . Just don’t feel like going through the trouble of taking it out and shipping .
Cons: Cloudy Water
No, I would not recommend this to a friend.
Written by a customer while visiting aquasana.com
Posted by: Levi2009
from Rochester, NY
Verified Purchase:Yes
I bought this under sink filtering system with the hopes of replacing the sink faucet and pitcher products previously used.
So far, it worked for a brief period of time then slowed down to a trickle. Got instructions with two things to try. Tried backing off filters 1/4" and it worked for a brief period of time then slowed down to a trickle and stopped. Tried inserting a coin under each filter. It worked for a day and then the same slow down, stop, intermittent slow flow.
I have spent literally hours on this filter only to arrive at the same disappointing conclusion. I could not recommend this product at this point and am runnoing out of patience. I have had reverse osmosis units in the past and a variety of other brands but none have had this problem. It certainly is not the installation and I am at a loss to know what to try next.
So far, it worked for a brief period of time then slowed down to a trickle. Got instructions with two things to try. Tried backing off filters 1/4" and it worked for a brief period of time then slowed down to a trickle and stopped. Tried inserting a coin under each filter. It worked for a day and then the same slow down, stop, intermittent slow flow.
I have spent literally hours on this filter only to arrive at the same disappointing conclusion. I could not recommend this product at this point and am runnoing out of patience. I have had reverse osmosis units in the past and a variety of other brands but none have had this problem. It certainly is not the installation and I am at a loss to know what to try next.
Cons: Slow pour
Written by a customer while visiting aquasana.com
Customer Rating
5
Great filter!
on February 23, 2020
Posted by: Jart
from Boston
easy to install, clean fresh tasting non metallic tasting water with a sharp faucet!
Pros: Clean taste, Long lasting filter, Good Water Flow, Nice faucet, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Customer Rating
5
3-Stage Under Counter Water Filter Max Flow-
on September 30, 2017
Posted by: Kelly H.
from San Jose, CA, United States
Verified Purchase:Yes
A shorter features/smaller in volume than my previous ones.
Pros: Clean taste, Easy to install
Cons: Slow pour
No, I would not recommend this to a friend.
Written by a customer while visiting aquasana.com
Posted by: Kmarie
from Mancos, CO, United States
Verified Purchase:Yes
I liked the price point on this item. Also liked the fact that it says it retains minerals. However I am not sure how I can test that. I had difficulty with locating parts since my faucet is 1/2" not the 1/4" fittings that come with it. I have never seen a kitchen faucet with 1/4". So I had to spend an addition 15$ on adaption parts.
Its been two weeks plus since I have installed this. I use this for my cooking and coffee, tea water. I tried it for just drinking after one week. Not sold on taste. Couldn't even drink a glass. Will try again this week, hoping it will taste good since I really want to stop hauling my water jugs back and forth to the water machine.....
Its been two weeks plus since I have installed this. I use this for my cooking and coffee, tea water. I tried it for just drinking after one week. Not sold on taste. Couldn't even drink a glass. Will try again this week, hoping it will taste good since I really want to stop hauling my water jugs back and forth to the water machine.....
Pros: Easy to install
Written by a customer while visiting aquasana.com
Posted by: KMMMM
from Walkersville, Md
Verified Purchase:Yes
Service was good. Not happy with barrage of email, and I have opted out several times. I see I need to contact directly and insist a little more firmly. Installation is very easy, and I would say requires minimal skill. Not sure I taste much difference between the filtered and tap water. Either it's not really doing anything, or my tap water isn't that bad to begin with and did not really need it.
Only reason I bought an under counter is we upgraded counters and faucet, and could not use the Brita faucet mount anymore.
I bought the more expensive high flow, and without a comparison to regular I can't really tell if worth it, but I anticipated higher rate of flow.
Pros: Nice faucet
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Customer Rating
2
Pink slime in faucet outlet
on October 23, 2018
Posted by: GDC800
from Alabama
Purchased the 3 stage high volume drinking water system. After the initial installation I used it for about 4 months. One morning I was getting some water in a to go container and I noticed a pink slime hanging out of the end of the faucet. This was real concerning considering this filter states it removes chemicals and bacteria. Needless to say I have not used it from that point. I’m not sure what causes the pink slime, but after reading some about it I’m not comfortable continuing to use it for drinking water.
Pros: Good Water Flow, Nice faucet, Easy to install
No, I would not recommend this to a friend.
Written by a customer while visiting aquasana.com
Customer Rating
5
Love our new water filter
on January 11, 2020
Posted by: TopDot
from Easton MA
My husband installed this easily. There is a big difference in the water taste. We bought this to filter PFAS which is a very dangerous contaminant.
Pros: Easy to clean, No odor, Clean taste, Long lasting filter, Good Water Flow, Durable, Nice faucet, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com