Customer reviews from aquasana.com
Aquasana - OptimH2O Reverse Osmosis + Clayrum 3-Stage Under Sink Water Filter System with Dedicated Faucet - Chrome
Average customer rating
4.4
(1,453 Reviews)
Rating breakdown 1,453 reviews
5 Stars
951
4 Stars
313
3 Stars
67
2 Stars
54
1 Star
68
88%of customers recommend this product.
(
932 out of
1,057)
Customer Reviews for Aquasana - OptimH2O Reverse Osmosis + Clayrum 3-Stage Under Sink Water Filter System with Dedicated Faucet - Chrome
Customer Rating
5
Flow Rate!
on July 25, 2017
Posted by: QueenConsort
from Rochester, NY, United States
I bought this system as I was unhappy with my previous non-aquasana unit, mainly because the water came out in a trickle. I was impressed by the contaminant reduction of this system, but blown away by the flow-rate - it is so fast.
We now use filtered water to fill up stock pots for cooking, not just for drinking, because of how fast the water flows. Awesome!
Pros: Clean taste, Durable
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Josephj
from Seattle, WA, United States
Verified Purchase:Yes
It leaked, I'm waiting on replacement parts. Takes about a week to get the parts
Pros: Clean taste, Easy to install
Cons: Slow pour
Written by a customer while visiting aquasana.com
Posted by: Suzy Who
from Vienna, Virginia
Verified Purchase:Yes
This filter was easy to install. However, the filter canisters leak at random, regardless of use. Went away for Thanksgiving to find the bowl I placed underneath it FULL! After 2 weeks of use, I am uninstalling.
Pros: Clean taste, Good Water Flow, Easy to install
No, I would not recommend this to a friend.
Written by a customer while visiting aquasana.com
Posted by: AKDD
from MN
Verified Purchase:Yes
Soon after installing the yellow filter started leaking. Aquasana replaced the defective filter but after one week noticed that the other filter started leaking. Overall water taste is good but I have doubt on product & filter quality. To improve the quality & customer satisfaction Aquasana must perform a quality check specially for filters.
Pros: No odor, Clean taste
Cons: Slow pour, Filters need replacing too often, Difficult to install, Not durable
No, I would not recommend this to a friend.
Written by a customer while visiting aquasana.com
Customer Rating
1
A large amount of white crystalline powder appears
on April 18, 2024
Posted by: EricBai
from California
I bought a Aquasana under sink water filter, Claryum® 3-Stage Max Flow at December last year, Upon installation, I noticed what appeared to be an oily film floating on the water's surface coming from the Claryum® 3-Stage Max Flow. For the next week or two, I used it only to wash things.
After using Claryum® 3-Stage Max Flow as drinking water for a few months, I've discovered that the water that comes out of the Claryum® 3-Stage Max Flow has a lot of tiny particles floating in it; and a thick layer of white crystalline powder on the inside wall of our water boiler. This has never happened before with Claryum® Level 3 Maximum Flow.
https://www.youtube.com/shorts/uiplAYxDYEM
https://www.youtube.com/shorts/uiplAYxDYEM
No, I would not recommend this to a friend.
Response from aquasana.comBy Customer Support, Aquasana Customer Support, June 20, 2024
Thank you for bringing this to our attention. It’s important to us that our customers are more than satisfied. Upon looking into your account it appears that you were sent an additional set of filters is hope to relieve this problem. Please let us know if you are still having issues or any questions we can be reached at 866-662-6885 Option 1, Monday through Friday from 8 am-5:30 pm CST, or email us at support@aquasana.com.
Written by a customer while visiting aquasana.com
Customer Rating
5
Great tasting water
on September 7, 2019
Posted by: SonataSM
from Pittsburgh, PA
We really enjoy our new water filter. The water tastes great and it's wonderful to have the dedicated faucet for our filtered water. It looks so nice. We had a one filter on the counter filter previously. It was unsightly and awkward to use. Knowing now that our drinking water is removing so many more contaminants gives us peace of mind. We are no longer buying bottled water. YAY!
Pros: Easy to clean, No odor, Clean taste, Good Water Flow, Nice faucet
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Customer Rating
5
Awesome!
on March 31, 2020
Posted by: MamaG
from Norwich, CT
We all absolutely love this filtration system. It provides delicious water. It has great pressure and fills a glass in seconds. And honestly the mini faucet is too cute BUT it is super practical having a separate one.
Pros: Easy to clean, No odor, Clean taste, Good Water Flow, Durable, Nice faucet, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: waterguy@CA
from Irvine, CA
Verified Purchase:Yes
I don't think filter works as it's tasting just like direct tap water. also had TDS rating done it's same as tap water 535 so will be retiurning this.
Cons: Slow pour
No, I would not recommend this to a friend.
Response from aquasana.comBy Aquasana Customer Support, January 19, 2024
We're sorry to hear that we did not meet expectations in taste! In consideration TDS, or Total Dissolved Solids, is the amount of dissolved minerals and metals present in water. TDS meters tell you the concentration of dissolved minerals and metals, but are not an accurate measurement for contamination. Aquasana products reduce and remove harmful TDS like lead, but selectively retain or replace healthy dissolved solids like calcium, magnesium, and potassium. Based on the product that you're inquiring about, it is tested and certified to NSF/ANSI Standards to reduce up to 99% of 78 contaminants plus sediment. For an accurate measurement of the performance of our system, you can purchase a water test kit at your local hardware store. If you have any further questions, please contact us directly from Monday - Friday 8am - pm CST.
Written by a customer while visiting aquasana.com