Customer reviews from aquasana.com
Aquasana - OptimH2O Reverse Osmosis + Clayrum 3-Stage Under Sink Water Filter System with Dedicated Faucet - Chrome
Average customer rating
4.4
(1,471 Reviews)
Rating breakdown 1,471 reviews
5 Stars
958
4 Stars
316
3 Stars
68
2 Stars
56
1 Star
73
88%of customers recommend this product.
(
941 out of
1,071)
Customer Reviews for Aquasana - OptimH2O Reverse Osmosis + Clayrum 3-Stage Under Sink Water Filter System with Dedicated Faucet - Chrome
Posted by: Rachel M
from Cleveland Ohio
Verified Purchase:Yes
I’m very happy so far. My boyfriend is a professional hydrogeologist and picked this filter out for me based on the data sheets. Now he’s jealous of my beautifully clean and delicious water :) I’m so happy with the faucet design. I was nervous that it would feel or look cheap, but it looks elegant and feels high quality. It has great flow. It’s faster than a refrigerator door water faucet. I was using a Brita pitcher before, and I’m just so relieved now not to deal with that hassle and bacteria collecting in the pitcher. I felt so uneasy with whether or not that was even safe because it seemed like bacteria and gunk would so easily collect in it. It was such a hassle. But now I’m hassle-free! And the water tastes WAY better and is safer overall.
My boyfriend installed it so I can’t speak to that part too much. But I made dinner nearby while he did, and he was happy with the process. Altogether it took him about an hour.
My boyfriend installed it so I can’t speak to that part too much. But I made dinner nearby while he did, and he was happy with the process. Altogether it took him about an hour.
Pros: Clean taste, Good Water Flow, Nice faucet
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: BobT
from West Haven, CT
Verified Purchase:Yes
Let me start off by saying this was a very pleasant experience. Everything went very well from ordering the product to installation. The instructions were easy to use and there was a video that showed the installation step-by-step.
Pros: Long lasting filter
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: D Pat
from New Jersey
Verified Purchase:Yes
We are loving the new purchase it’s been only few weeks after installation, but so far no issues. Installation was easy and videos of the installation process is what helped. Recommended for everyone
Pros: No odor, Clean taste, Good Water Flow, Durable, Nice faucet, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: CateinColorado
from Boulder, CO
Verified Purchase:Yes
Living alone - I did NOT purchase the "max-flow" model. But this version is ridiculously Way too slow. Takes more than 30 seconds just to fill the electric kettle! I am sorry I did not realize that "Max" might have been the better choice.
That said - so happy to have the chorine smell removed from the water.
Pros: No odor, Clean taste
Cons: Slow pour
No, I would not recommend this to a friend.
Response from aquasana.comBy Customer Support, Aquasana Customer Support, January 6, 2025
Thank you for bringing this to our attention. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.
If you’re open to discussing your experience further, please contact us, and we will work to provide a resolution soon. You may also contact us directly at 866-662-6885 Option 1, Monday through Friday from 8 am-5:30 pm CST, or email us at support@aquasana.com.
If you’re open to discussing your experience further, please contact us, and we will work to provide a resolution soon. You may also contact us directly at 866-662-6885 Option 1, Monday through Friday from 8 am-5:30 pm CST, or email us at support@aquasana.com.
Written by a customer while visiting aquasana.com
Posted by: MagicMic - Karaoke Singer
from Los Angeles, CA
Verified Purchase:Yes
Water taste was definitely an improvement of my old filter.
Pros: Clean taste, Good Water Flow, Nice faucet, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Bec residence
from Farmingdale, NY
Verified Purchase:Yes
Just installed our Aquasana last week. Easy installation, no leaks no issues thus far. Water tastes good. Love the effortless pouring of filtered water without the hassle of an on counter filter pitcher and cleaning of it. So far very happy with our purchase.
Pros: Easy to clean, No odor, Clean taste, Long lasting filter, Durable, Nice faucet, Easy to install
Cons: Slow pour
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Perfectionist Judy
from FL
Verified Purchase:Yes
We are enjoying good tasting water that is the cleanest we can get without taking minerals out. The filters are connected to our refrigerator and a dedicated faucet on the sink. The water pressure is really good - even the fridge pressure is much better than with the filter it used to have.
Pros: Clean taste, Long lasting filter, Good Water Flow, Nice faucet
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Gabiiiiiii
from Savannah, GA
Verified Purchase:Yes
We've had it in for a week. The installation was easy on the Aquasana end (hard on the cabinet-door-size end, but that's neither here nor there). The water is so wonderfully delicious - you can't even taste it! The water faucet itself is lovely - one of our guests even said it reminded them of water spouts in boats. I am happy to save space on my counter (we had a portable water filter that we'd refill) - this is so much better!
Pros: No odor, Clean taste, Good Water Flow, Nice faucet, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com