Customer reviews from aquasana.com
Aquasana - OptimH2O Reverse Osmosis + Clayrum 3-Stage Under Sink Water Filter System with Dedicated Faucet - Chrome
Average customer rating
4.4
(1,471 Reviews)
Rating breakdown 1,471 reviews
5 Stars
958
4 Stars
316
3 Stars
68
2 Stars
56
1 Star
73
88%of customers recommend this product.
(
941 out of
1,071)
Customer Reviews for Aquasana - OptimH2O Reverse Osmosis + Clayrum 3-Stage Under Sink Water Filter System with Dedicated Faucet - Chrome
Posted by: HK**
Verified Purchase:Yes
Installation was simple and predictable. Water flavor very good.
Pros: Good Water Flow, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Pirana
from 728 dover st boca raton FL
Verified Purchase:Yes
ive had it before a best system to improve the city water for my health concerns!
Pros: No odor, Clean taste, Long lasting filter, Good Water Flow, Durable, Nice faucet, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Jodia
from Colorado
Verified Purchase:Yes
We love our water filter. It was very easy to install and the taste of the water is incredible. We have very hard water. Using the water from this filter in our tea kettle we have noticed less mineral deposits on the bottom off the kettle. All in all we are very happy with this filter and would definitely buy it again.
Pros: No odor, Clean taste, Good Water Flow, Durable, Nice faucet, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Mason
from Queens, new york
Verified Purchase:Yes
Great product. This product works great and no leak.
Pros: Clean taste
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Bubbs
from St. Albert, Alberta, Canada
Verified Purchase:Yes
Installation was very easy.
Did a drinking water test. Results were good.
Much better then my previous water filter.
Water tastes great.
Did a drinking water test. Results were good.
Much better then my previous water filter.
Water tastes great.
Pros: Clean taste, Easy to install
Cons: Slow pour
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Thumper
from Lubbock
Verified Purchase:Yes
The unit was easy to install and is easy to use. It looks nice and the water tastes fine.
Pros: No odor, Clean taste, Good Water Flow, Nice faucet, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Andrey
from Florida
Verified Purchase:Yes
Solid construction, easy installation, but in the separate cold water tap located in the laundry room.
Pros: No odor, Clean taste, Good Water Flow, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Customer Rating
2
Terrible Product
on February 28, 2024
Posted by: Erin C.
from Florida
It would be a great product if it worked. I bought this just over 2 years ago. I’ve replaced the filters regularly and each time has been a frustrating experience. As others have mentioned, the “sumps” have a vacuum seal and are virtually impossible to open. This time has been the worst, though, and is the final straw. (Which is sad because I’ve been a customer for 10 years, I think.) I followed all of the instructions to replace the filters. It worked beautifully for a few hours and then just stopped working. No water flow at all. I’ve now taken it apart seven times and the exact same thing happens… it works for a few hours and then stops. I’m so beyond frustrated! I can’t keep battling with this thing so it’s time to find another system.
Cons: Difficult to install, Not durable
No, I would not recommend this to a friend.
Response from aquasana.comBy Aquasana Customer Support, March 5, 2024
Hi Erin,
We are so sorry to hear that you are experiencing some issues with your under counter Max Flow System. We would love to have the opportunity to have one of our agents reach out and assist in identifying what could be causing the issue. We were able to locate your account and will have one of our agents give you a call shortly to assist further assist as we want to ensure you are enjoying fresh filtered water.
We are so sorry to hear that you are experiencing some issues with your under counter Max Flow System. We would love to have the opportunity to have one of our agents reach out and assist in identifying what could be causing the issue. We were able to locate your account and will have one of our agents give you a call shortly to assist further assist as we want to ensure you are enjoying fresh filtered water.
Written by a customer while visiting aquasana.com