Customer reviews from aquasana.com
Aquasana - OptimH2O Reverse Osmosis + Clayrum 3-Stage Under Sink Water Filter System with Dedicated Faucet - Chrome
Average customer rating
4.4
(1,471 Reviews)
Rating breakdown 1,471 reviews
5 Stars
958
4 Stars
316
3 Stars
68
2 Stars
56
1 Star
73
88%of customers recommend this product.
(
941 out of
1,071)
Customer Reviews for Aquasana - OptimH2O Reverse Osmosis + Clayrum 3-Stage Under Sink Water Filter System with Dedicated Faucet - Chrome
Posted by: Ricik
from Holly Springs, NC
Verified Purchase:Yes
The water tastes great. However installation left something to be desired. Followed all directions but I couldn't get any water out of the filter. I had a different undercounter water filter so all connections were fine. The issue ended up being that the 1st stage sediment filter had to rotated only partially to get water to flow. Not overly happy with flow rate but can live with it.
Pros: Clean taste, Easy to install
Cons: Slow pour
I would recommend this to a friend!
Response from aquasana.comBy Aquasana Customer Support, Aquasana Customer Support, May 24, 2023
Hello,
We apologize for the issues you are experiencing with your system. The system should work properly with all housings fully locked into place, please reach out to us directly at 866-662-6885, option 1 and one of our friendly customer service representatives will be more than happy to provide some troubleshooting to get this resolved as soon as possible. Our phones are open Monday through Friday from 8am to 5pm CST. We look forward to hearing from you soon!
-Aquasana Customer Support
We apologize for the issues you are experiencing with your system. The system should work properly with all housings fully locked into place, please reach out to us directly at 866-662-6885, option 1 and one of our friendly customer service representatives will be more than happy to provide some troubleshooting to get this resolved as soon as possible. Our phones are open Monday through Friday from 8am to 5pm CST. We look forward to hearing from you soon!
-Aquasana Customer Support
Written by a customer while visiting aquasana.com
Posted by: Vic the plumber
from Hertford, North Carolina
Verified Purchase:Yes
Easy to install, looks good and provides adequate filtered water.
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: AnnaX
Verified Purchase:Yes
I bought the 3 stage filter but one of the filter part was leaking water when I set it up so I contacted customer support. They respond the next day and send me a new part. It’s all good now and my drinking water is clean and clear!
Pros: Easy to clean, Clean taste, Good Water Flow, Nice faucet, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Hydration fan in PA
from Bristol Pa
Verified Purchase:Yes
The product is phenomenal. It was easy to setup and faster than our previous 2 stage filter by another vendor 10 years ago. I wished we could have found this Aquasana product back then.
Pros: No odor, Clean taste, Good Water Flow, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Lee Olaeta Plumbing
from Petaluma California 94954
Verified Purchase:Yes
Purchased for a customer. She reports that she is very happy with it
Pros: Easy to clean, No odor, Clean taste, Nice faucet
Cons: Slow pour, Filters need replacing too often
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: JoRo
Verified Purchase:Yes
Works well after replacement parts shipped. Average quality and not clear if unit will last more than a few years.
Pros: Easy to install
Cons: Not durable
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Peaches
from Illinois
Verified Purchase:Yes
We are so happy with our new Aquasana water filter. The installation was easy. It looks beautiful , the water tastes great and it is very easy to clean. Using our Aquasana is so much better than getting filtered water from inside the refrigerator! Excellent choice!
Pros: Easy to clean, No odor, Clean taste, Long lasting filter, Good Water Flow, Durable, Nice faucet, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: janb
from south Yarmouth Mass
Verified Purchase:Yes
so far so good . i have been using a Britta filtration pitcher for as long as i can remember. so this is a real convenience.
Pros: Clean taste, Nice faucet
Cons: Slow pour
I would recommend this to a friend!
Written by a customer while visiting aquasana.com