Customer reviews from aquasana.com
Aquasana - OptimH2O Reverse Osmosis + Clayrum 3-Stage Under Sink Water Filter System with Dedicated Faucet - Chrome
Average customer rating
4.4
(1,453 Reviews)
Rating breakdown 1,453 reviews
5 Stars
951
4 Stars
313
3 Stars
67
2 Stars
54
1 Star
68
88%of customers recommend this product.
(
932 out of
1,057)
Customer Reviews for Aquasana - OptimH2O Reverse Osmosis + Clayrum 3-Stage Under Sink Water Filter System with Dedicated Faucet - Chrome
Posted by: Surya
from NJ
Verified Purchase:Yes
Filters are good. Easy to install, so far water is good.
Pros: Clean taste, Good Water Flow, Durable, Easy to install
I would recommend this to a friend!
Response from aquasana.comBy Aquasana, Support Team , July 28, 2022
Hello,
Thanks so much for giving us your take on your recent purchase! We're glad that customers like you are having a good experience.
If you have any questions or concerns, you may also contact us directly at 866-662-6885 Option 1, Monday thru Friday from 8 am-5 pm CST.
-Aquasana Customer Support
Thanks so much for giving us your take on your recent purchase! We're glad that customers like you are having a good experience.
If you have any questions or concerns, you may also contact us directly at 866-662-6885 Option 1, Monday thru Friday from 8 am-5 pm CST.
-Aquasana Customer Support
Written by a customer while visiting aquasana.com
Posted by: J Kuo
from Silicon Valley, California
Verified Purchase:Yes
Installation procedure is available on YouTube. Light and easy to install. Will buy again.
Pros: Easy to clean, Good Water Flow, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: K Page
from Sarasota, FL
Verified Purchase:Yes
We have replaced the top manifold once already. Then the tank failed and now possibly the faucet. We haven't even really used this. This all happened in the first 30 days of owning this. It has push connections and they are not designed to keep being used so we will see how long this lasts before it leaks if we ever get it working.
Cons: Difficult to install, Not durable
No, I would not recommend this to a friend.
Response from aquasana.comBy Aquasana Customer Support, Support Team , September 2, 2022
Hello,
Thank you for bringing this to our attention. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.
If you’re open to discussing your experience further, please contact us with your customer and purchase order information, and we will work to provide a resolution soon. You may contact us directly at 866-662-6885 Option 1, Monday thru Friday from 8 am-5:30 pm CST or email us at support@aquasana.com.
We look forward to hearing from you!
-Aquasana Customer Support
Thank you for bringing this to our attention. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.
If you’re open to discussing your experience further, please contact us with your customer and purchase order information, and we will work to provide a resolution soon. You may contact us directly at 866-662-6885 Option 1, Monday thru Friday from 8 am-5:30 pm CST or email us at support@aquasana.com.
We look forward to hearing from you!
-Aquasana Customer Support
Written by a customer while visiting aquasana.com
Customer Rating
5
easy to install functions well
on August 14, 2022
Posted by: Quil
from SC
Install was straight forward.
Water quality it good.
fits well under the sink.
Water quality it good.
fits well under the sink.
Pros: Long lasting filter, Good Water Flow, Nice faucet, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Drink lots, often!
from GAINESVILLE
Verified Purchase:Yes
The installation instructions were the BEST I have ever seen, and I have experienced them all. It worked the first time and ever since. Enjoying flavorless water.
Pros: Good Water Flow, Nice faucet, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Leenie
from Greensboro, NC
Verified Purchase:Yes
I had bought another under sink water filtration system within the past year that wound up leaking all over the floor and it didn’t have a dedicated faucet. I think the water tastes good, and I don’t feel like filtered water is being wasted while running water for purposes other than consumption.
I did hire a plumber to install it so I have no opinion as to the ease or difficulty of installation.
I did hire a plumber to install it so I have no opinion as to the ease or difficulty of installation.
Pros: Clean taste, Long lasting filter
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Stef from Illinois
from Bolingbrook Il
Verified Purchase:Yes
Not only is there a difference in the taste—-and it’s yummy, the water flow is incredibly fast, faster than the water flow from a fridge filter. You can totally tell the taste difference!
Pros: Clean taste, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Fred C
from NY
Verified Purchase:Yes
Happy with the product , just not happy with price variations I found on the internet.
I called them and they would not price adjust
I called them and they would not price adjust
Pros: No odor, Clean taste, Easy to install
Cons: Slow pour
I would recommend this to a friend!
Written by a customer while visiting aquasana.com