Customer reviews from aquasana.com
Aquasana - OptimH2O Reverse Osmosis + Clayrum 3-Stage Under Sink Water Filter System with Dedicated Faucet - Chrome
Average customer rating
4.4
(1,453 Reviews)
Rating breakdown 1,453 reviews
5 Stars
951
4 Stars
313
3 Stars
67
2 Stars
54
1 Star
68
88%of customers recommend this product.
(
932 out of
1,057)
Customer Reviews for Aquasana - OptimH2O Reverse Osmosis + Clayrum 3-Stage Under Sink Water Filter System with Dedicated Faucet - Chrome
Posted by: Doug for clean water
from Garner NC
Verified Purchase:Yes
This three stage filter system ensures whr water you drink has all the things you don't want to drink are removed. I installed the product myself but if you don't have that ability, any plumber can do so quickly. Replacement filters are easy to swap.
Pros: Easy to clean, No odor, Clean taste, Long lasting filter, Good Water Flow, Durable, Nice faucet, Easy to install
I would recommend this to a friend!
Response from aquasana.comBy Customer Support, Aquasana Customer Support, September 24, 2024
Thank you for your review! We appreciate you as a customer and your feedback.
Written by a customer while visiting aquasana.com
Posted by: NM kathy
Verified Purchase:Yes
I can't comment on durability or filter service as i have had it only 2 months or so. Good tasting water. I don't use it for water quality, just taste. Flow is less than with my previous RO unit, but not a problem, it's to be expected. I don't use the faucet that came with it. The one i had for my RO unit is better quality so i kept it. It was less expensive than RO and if it leaks, it won't leak gallons and gallons, which is what happened with the RO unit.
Pros: Clean taste
Cons: Difficult to install
I would recommend this to a friend!
Response from aquasana.comBy Customer Support, Aquasana Customer Support, September 24, 2024
Thank you for your review! We appreciate you as a customer and your feedback.
Written by a customer while visiting aquasana.com
Customer Rating
3
decent but poor water flow issue
on October 23, 2024
Posted by: Bweb
from Ontario
the installation was pretty straight forward, aside from drilling the hole for the faucet, but everything else was easy. instructions were good, and it was easy to find a vide online to help.
water tastes clean and refreshing.
the only issue I have, and I think its a pretty big issue, there is a problem with water flow, and from what I've read its a known issue with this product. you can either loosen the closest filter a bit which allows the water to flow properly (but creates a slow leak), or there is a method of adding something to the filter somehow, but I could only find explanations of it online which I didn't really understand.
I scoffed at people's complaints of waterflow when I was deciding on this product, but it would take a minute to fill 1 cup of water so its a little much. I also think the company is aware of the issue...
water tastes clean and refreshing.
the only issue I have, and I think its a pretty big issue, there is a problem with water flow, and from what I've read its a known issue with this product. you can either loosen the closest filter a bit which allows the water to flow properly (but creates a slow leak), or there is a method of adding something to the filter somehow, but I could only find explanations of it online which I didn't really understand.
I scoffed at people's complaints of waterflow when I was deciding on this product, but it would take a minute to fill 1 cup of water so its a little much. I also think the company is aware of the issue...
Pros: Clean taste, Nice faucet
Cons: Slow pour
Response from aquasana.comBy Aquasana Customer Support, October 25, 2024
Thank you for bringing this to our attention. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.
If you’re open to discussing your experience further, please reach out to us, and we will work to provide a resolution soon. You may contact us directly at 866-662-6885 Option 1, Monday through Friday from 8 am-5:30 pm CST, or email us at support@aquasana.com.
If you’re open to discussing your experience further, please reach out to us, and we will work to provide a resolution soon. You may contact us directly at 866-662-6885 Option 1, Monday through Friday from 8 am-5:30 pm CST, or email us at support@aquasana.com.
Written by a customer while visiting aquasana.com
Posted by: The Dean Of Dean's
from Hunterdon County, NJ
Verified Purchase:Yes
Very happy with it after one month! Easy installation and so compact. A great little faucet that fits in beautifully with our kitchen sink hardware. Most importantly, the water tastes great and much peace of mind knowing that the water is clean and pure!
Pros: No odor, Clean taste, Long lasting filter, Nice faucet, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Customer Rating
5
Pure Water Effortless Maintenance and Sleek Design
on December 21, 2024
Posted by: Regus Patoff
from Westchester County, NY
Five Stars
I can’t say enough good things about the Aquasana Claryum 3-Stage Max Flow in Brushed Nickel. It has completely transformed the way we think about tap water in our home. Not only does it perform exactly as promised, but it’s also a well-designed, attractive addition to our kitchen.
We decided to have it installed by a professional plumber, and the process couldn’t have been easier. From what I saw, it’s a straightforward installation, but having a plumber do it gave me confidence that everything was done correctly. The connections are rock solid, and there haven’t been any leaks or issues whatsoever. To be honest, I think the complaints about leaks are likely from people not following the installation instructions properly. They didn’t know what they were doing and shouldn’t be messing with plumbing. The system uses standard, industry-grade secure connections, and they seem very dependable and water tight.
Now let’s talk about the water. It tastes incredible. The difference is night and day compared to unfiltered tap water. It’s clean, crisp, and refreshing—like the kind of water you’d expect to get from a fancy bottled water brand. What I really love is knowing that it’s removing so many impurities. Whether I’m drinking it straight, making coffee, or cooking, it feels good knowing that my family is consuming cleaner, healthier water.
One of the best features of this system is how easy it is to maintain. Changing the filter cartridges is a breeze, thanks to the thoughtful design. They included a plastic wrench that makes the job quick and painless. You don’t need any special tools, which I really appreciate. I do want to point out that you should only use the provided plastic wrench. Using a metal wrench could damage the cartridge housing permanently, and that’s something you definitely want to avoid. As long as you follow this advice, maintenance is as simple as it gets.
The design of the system itself is another highlight. The brushed nickel finish looks sleek and modern, and it blends perfectly with my kitchen decor. It doesn’t stick out like an eyesore the way some water filtration systems do. In fact, it’s so well-integrated that you barely notice it’s there—until you taste the water, of course.
Overall, the Aquasana Claryum 3-Stage Max Flow checks every box for me. It’s reliable, easy to use, and delivers great-tasting water. On top of that, it’s stylish and low-maintenance. If you’re on the fence about investing in a water filtration system, I can confidently say this one is worth every penny. Highly, highly recommend!
Pros: Easy to clean, No odor, Clean taste, Long lasting filter, Good Water Flow, Durable, Nice faucet, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Flora
from San Diego, CA, United States
Verified Purchase:Yes
Brand was recommended by doctor. Selected the auto ship program for filters to receive the discount. We had the unit installed. Counter spout appears to be of good quality. So far so good. Water tastes good and flow is acceptable. Hoping unit will be reliable and durable.
Pros: Clean taste
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Gardner
from Austin, TX, United States
Verified Purchase:Yes
We purchased this system to replace an RO unit. The water quality is suitable to my wife who is the primary reason it was installed. The flow rate is good. We have opted for the 6 month filter replacement program. So far So good. Really need an additional 2' of tubing on each side for those with disposal etc.
Pros: Clean taste
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: JIM SR
Verified Purchase:Yes
SO FAR SO GOOD WATER QUALITY AND TASTE IMPROVED REMOVED CLOUDINESS
Pros: Clean taste, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com