Customer reviews from aquasana.com
Aquasana - OptimH2O Reverse Osmosis + Clayrum 3-Stage Under Sink Water Filter System with Dedicated Faucet - Chrome
Average customer rating
4.4
(1,453 Reviews)
Rating breakdown 1,453 reviews
5 Stars
951
4 Stars
313
3 Stars
67
2 Stars
54
1 Star
68
88%of customers recommend this product.
(
932 out of
1,057)
Customer Reviews for Aquasana - OptimH2O Reverse Osmosis + Clayrum 3-Stage Under Sink Water Filter System with Dedicated Faucet - Chrome
Customer Rating
2
great as long as you dont change the filters
on April 28, 2025
Posted by: xray
I had it for couple of years.After changing the filter the first time,had to deal with water leaks.Fifteen minute project became all days work to stop the leaks.I was dreading to replace the filters second time,this time I was not able to stop the water leaks.Greased the O rings,no help.Looking for replacement.
Response from aquasana.comBy Customer Support, Aquasana Customer Support, April 29, 2025
Thank you for bringing this to our attention. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.
If you’re open to discussing your experience further, please message us, and we will work to provide a resolution soon. You may also contact us directly at 866-662-6885 Option 1, Monday through Friday from 8 am-5:30 pm CST, or email us at support@aquasana.com.
If you’re open to discussing your experience further, please message us, and we will work to provide a resolution soon. You may also contact us directly at 866-662-6885 Option 1, Monday through Friday from 8 am-5:30 pm CST, or email us at support@aquasana.com.
Written by a customer while visiting aquasana.com
Posted by: Erik from MN
from Minneapolis, MN
Verified Purchase:Yes
The filter system was very easy to install! The design and size of the system required little to no rearranging of my under sink cabinet items. The water flow has been sufficient for our needs, and the water quality and taste is a vast improvement over our filter pitcher. The only "complaint" is the spigot feels a bit delicate when rotating it, but telling my family to not "yank on it" should be fine.
Pros: Clean taste, Good Water Flow, Easy to install
Cons: Not durable
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Doctor Mom
from Hillsville, VA
Verified Purchase:Yes
This is the fourth Aquasana filter I have purchased and installed. I put one in every house I own, and recommend it to all my friends and family. It is easy to install, takes up very little space, and provides peace of mind regarding water purity for drinking and cooking. The faucet is attractive, too.
Pros: Easy to clean, Clean taste, Long lasting filter, Good Water Flow, Durable, Nice faucet, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: R_M1
from Massachusetts
Verified Purchase:Yes
This unit was very easy to install and it can be done in under an hour. You need to make sure that you follow directions when it comes to setting the press fit lines into the unit, they need to press all the way into hard stop. My only criticism of this product is that the line supplied in the kit that is intended to go from you cold water in to the in of the water filter unit needs to be at least a foot longer. I don't know how these manufacturers come up with average length needed, but it needs to be longer. Water tastes good so far, I am noticing that the water temp is a bit warmer than the actual sink tap cold water though.
Pros: Clean taste, Good Water Flow, Nice faucet, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: JV's home repair
from Cleveland Ohio
Verified Purchase:Yes
I love this product. It was easy to install. The water is perfect to drink and spotless. I use it for everything we cook and clean with. Only thing that I think should be changed is the escutcheon that covers the hole in the sink to should be a little larger. It just barely covers that hole as it is. I'm a plumber by trade and it was a pain to keep centered while installing.
Pros: Easy to clean, No odor, Clean taste, Long lasting filter, Good Water Flow, Durable
I would recommend this to a friend!
Written by a customer while visiting aquasana.com