Customer reviews from aquasana.com
Aquasana - OptimH2O Reverse Osmosis + Clayrum 3-Stage Under Sink Water Filter System with Dedicated Faucet - Chrome
Average customer rating
4.4
(1,453 Reviews)
Rating breakdown 1,453 reviews
5 Stars
951
4 Stars
313
3 Stars
67
2 Stars
54
1 Star
68
88%of customers recommend this product.
(
932 out of
1,057)
Customer Reviews for Aquasana - OptimH2O Reverse Osmosis + Clayrum 3-Stage Under Sink Water Filter System with Dedicated Faucet - Chrome
Customer Rating
5
Very happy - and for years, now
on November 29, 2023
Posted by: D.B.
from Portland, PR
I was reading through the reviews today just because I'm about to buy my mother-in-law one of these systems, and I was surprised to see some of the negative reviews. Some of them are silly because they are based on improper installation, but others were equally surprising regarding leaks. I don't even see how the product could leak in the first place - the filter housing fully closes tightly for each filter, and the rest of the mechanism is classic durable white tubing. My sense is these are all user installation errors. Anyway, I'm chiming in because our filter system has worked perfectly since day one about, gosh, seven or more years ago - I can't even remember. Also, changing the filters is a snap for us - it takes me about five minutes. Filters are too expensive, in my opinion, but that's my only criticism. The taste of our water is spectacular and consistent. We've never had a problem. We are only one family (family of three), but we've been wildly happy with the product. I first had the three stage and then upgraded to the faster flow longer filters - never a problem with either. Hope this helps. My name is Drew and I live in Portland, OR. Nov, 2023.
Pros: Clean taste, Long lasting filter, Good Water Flow, Durable
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: HiFi
from Portage Lakes OH
Verified Purchase:Yes
Very nice system.? Easy installation. My water definitely tastes better.
Pros: Easy to install
Cons: Slow pour
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Customer Rating
2
When it works it's good but there's a lot of fault
on December 28, 2023
Posted by: Robert K
from New York
The filters good if it works but almost every time I've had new filters sent there's been an issue, first time the plastic broke and they had to ship a new housing (they made me pay for shipping), 2 of the next 3 times the filters have been "faulty" and have significantly reduced the flow out of the faucet. I'm currently waiting for an "expedited" shipment of another replacement set of filters but doesn't seem to be arriving anytime soon. Again they had the cheek to try and charge me for expedited shipping whilst having just sent two repeated sets of faulty filters by their assessment.
I can't say I've tried any other brands but there has to be better quality options than this that would be worth a try.
Pros: No odor
Cons: Slow pour, Not durable
No, I would not recommend this to a friend.
Written by a customer while visiting aquasana.com
Posted by: Bborg
from NYC
Verified Purchase:Yes
We used a pitcher-style water filter for decades but grew wary of the visible buildup inside the fill section and got tired of scrubbing it clean, not to mention the space it took up in the fridge. The Aquasana has been a real game-changer. Water tastes great and flows strong and fast from the spout. It was easier than expected to install, I did it myself. The provided faucet is very attractive and the handle movement is smooth and secure. It's all around a real pleasure to use and we're so glad to have clean, filtered water at the ready. We couldn't be happier with this product!
Pros: No odor, Clean taste, Long lasting filter, Good Water Flow, Durable, Nice faucet, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Anonymous
from Westminster, CA
Verified Purchase:Yes
I’m enjoying the use of your filter system. I can get all the clean water that I want.
Pros: Clean taste, Good Water Flow, Nice faucet
Cons: Filters need replacing too often, Difficult to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: H2o rick
from Mpls MN.
Verified Purchase:Yes
We love the new system. Water is tastes way cleaner and is way cleaner. Mo more smell of chlorine! It took a half hour to instal, super easy instructions. Even our coffee tastes better
Pros: Easy to clean, No odor, Clean taste, Long lasting filter, Good Water Flow, Durable, Nice faucet, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Gist
Verified Purchase:Yes
I have 3. One in each of my homes and another in the mother-in-law suite. Been using for years. Also have an Aquasana whole house filter in my main house.
Pros: Easy to clean, No odor, Clean taste, Long lasting filter, Durable, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Water and Ice Cubes
from New York, New York
Verified Purchase:Yes
Why didn't we do this years ago!? My husband installed it quickly and it matches our regular faucet style pretty closely. I drink so much more water and I even use it in our ice machine and taste a difference. The water flow rate is great and is not impacted by the regular faucet being on. Very happy so far. It's only been 2 months so I'm interested to see how long the filters really last.
Pros: Clean taste, Good Water Flow, Nice faucet, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com