Customer reviews from aquasana.com
Aquasana - OptimH2O Reverse Osmosis + Clayrum 3-Stage Under Sink Water Filter System with Dedicated Faucet - Chrome
Average customer rating
4.4
(1,453 Reviews)
Rating breakdown 1,453 reviews
5 Stars
951
4 Stars
313
3 Stars
67
2 Stars
54
1 Star
68
88%of customers recommend this product.
(
932 out of
1,057)
Customer Reviews for Aquasana - OptimH2O Reverse Osmosis + Clayrum 3-Stage Under Sink Water Filter System with Dedicated Faucet - Chrome
Posted by: Blue jay
from Palm harbor florida
Verified Purchase:Yes
So far we are very happy,using for coffee maker,tea pot and cooking.great value.
Pros: No odor, Clean taste, Good Water Flow, Nice faucet, Easy to install
Cons: Slow pour
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Customer Rating
5
Feeling better about the water my grandchild drink
on January 17, 2024
Posted by: Mom/Grandma
from Pittsburgh
Verified Purchase:Yes
We purchased for my son and family. Installation was straight forward. Water tastes great.
Pros: Clean taste, Good Water Flow, Nice faucet, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Bishop Fontain
from DC
Verified Purchase:Yes
The filter has been a life changer! My home's water had a very strange taste and wanted to buy a filter that can be used for clean water in my kitchen. Installing the 3 stage max flow was relatively easy and it complete shocked me how great and smooth the water was after running it from the new faucet. Extremely good and will recommend to all my family and friends!
Pros: No odor, Clean taste, Good Water Flow, Durable, Nice faucet, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: GoinEr
from Colorado
Verified Purchase:Yes
Here it is.
Install was straight forward. Simple, but installing thing in the cabinet, and under the sink are as to be expected. But overall the process was simple, only complaint is the faucet, I am wary of possibly over tightening, and felt the top ring and washer were both too flimsy and undersized slightly. The fixture is as secure as I want. And I am considering a sturdier alternative. Also surprised the spigot/stem tube is only secured by the o-rings and pulls out it seems, too easily.
Would have been nice to have had both inlet and outlet be 3/8 tubing.
Otherwise happy to have it.
Install was straight forward. Simple, but installing thing in the cabinet, and under the sink are as to be expected. But overall the process was simple, only complaint is the faucet, I am wary of possibly over tightening, and felt the top ring and washer were both too flimsy and undersized slightly. The fixture is as secure as I want. And I am considering a sturdier alternative. Also surprised the spigot/stem tube is only secured by the o-rings and pulls out it seems, too easily.
Would have been nice to have had both inlet and outlet be 3/8 tubing.
Otherwise happy to have it.
Pros: No odor, Clean taste, Easy to install
Cons: Slow pour
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Nater Water
from Boston, MA
Verified Purchase:Yes
We love our Aquasana! We love the taste of the water so much that we bring water with us everywhere.
Pros: No odor, Clean taste, Long lasting filter, Good Water Flow, Nice faucet, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Yu LIU
from Guelph ON Canada
Verified Purchase:Yes
New filter us good,it is easy to install.
Water tasts better. And rhe water is more cleaner.
Water tasts better. And rhe water is more cleaner.
Pros: Clean taste, Durable, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Doug B
from Atlanta Buckhead
Verified Purchase:Yes
It was easy to install and the water tastes great! I am glad we bought the filter we did. I did a lot of research and this was the best.
Pros: Clean taste, Good Water Flow, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Customer Rating
2
Terrible Product
on February 28, 2024
Posted by: Erin C.
from Florida
It would be a great product if it worked. I bought this just over 2 years ago. I’ve replaced the filters regularly and each time has been a frustrating experience. As others have mentioned, the “sumps” have a vacuum seal and are virtually impossible to open. This time has been the worst, though, and is the final straw. (Which is sad because I’ve been a customer for 10 years, I think.) I followed all of the instructions to replace the filters. It worked beautifully for a few hours and then just stopped working. No water flow at all. I’ve now taken it apart seven times and the exact same thing happens… it works for a few hours and then stops. I’m so beyond frustrated! I can’t keep battling with this thing so it’s time to find another system.
Cons: Difficult to install, Not durable
No, I would not recommend this to a friend.
Response from aquasana.comBy Aquasana Customer Support, March 5, 2024
Hi Erin,
We are so sorry to hear that you are experiencing some issues with your under counter Max Flow System. We would love to have the opportunity to have one of our agents reach out and assist in identifying what could be causing the issue. We were able to locate your account and will have one of our agents give you a call shortly to assist further assist as we want to ensure you are enjoying fresh filtered water.
We are so sorry to hear that you are experiencing some issues with your under counter Max Flow System. We would love to have the opportunity to have one of our agents reach out and assist in identifying what could be causing the issue. We were able to locate your account and will have one of our agents give you a call shortly to assist further assist as we want to ensure you are enjoying fresh filtered water.
Written by a customer while visiting aquasana.com