Customer reviews from aquasana.com
Aquasana - OptimH2O Reverse Osmosis + Clayrum 3-Stage Under Sink Water Filter System with Dedicated Faucet - Chrome
Average customer rating
4.4
(1,471 Reviews)
Rating breakdown 1,471 reviews
5 Stars
958
4 Stars
316
3 Stars
68
2 Stars
56
1 Star
73
88%of customers recommend this product.
(
941 out of
1,071)
Customer Reviews for Aquasana - OptimH2O Reverse Osmosis + Clayrum 3-Stage Under Sink Water Filter System with Dedicated Faucet - Chrome
Posted by: Bye to forever chemicals
from Boston
Verified Purchase:Yes
Purchased the 3 phase, under the sink system. Filter installation was very easy. I had to drill a new hole for the faucet but very straightforward. I would give 5 stars if the quality of the new faucet was a bit more sturdy. I’m afraid to turn it or bump it as if feels like it will break off. The install of the filters very easy. Best of all, the water tastes fantastic! I would recommend buying your own faucet that’s built a bit better. But time will tell if it lasts.
Pros: Clean taste, Easy to install
Cons: Slow pour
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Xxxxxx
from Florida
Verified Purchase:Yes
The installation process was problematic. The fittings are plastic and kept leaking. Had to purchase brass fittings to stop the leak.
Cons: Difficult to install
No, I would not recommend this to a friend.
Response from aquasana.comBy Aquasana Customer Support, Aquasana Customer Support, March 2, 2023
Hello,
We’re sorry to hear that you experienced with installation! If you ever wish to get further assistance from us or experience issues with your system in the future, please do not hesitate to reach out to us at 866-662-6885 Option 1, Monday thru Friday from 8 am-5 pm CST, or email us at support@aquasana.com. We would be more than happy to assist as best as possible!
-Aquasana Customer Support
We’re sorry to hear that you experienced with installation! If you ever wish to get further assistance from us or experience issues with your system in the future, please do not hesitate to reach out to us at 866-662-6885 Option 1, Monday thru Friday from 8 am-5 pm CST, or email us at support@aquasana.com. We would be more than happy to assist as best as possible!
-Aquasana Customer Support
Written by a customer while visiting aquasana.com
Posted by: PDMo
from Pasadena, CA
Verified Purchase:Yes
Was looking for something to replace our reverse osmosis system and this one was recommended. Parts did not fit, had many serious leaks. Had to call a plumber to have it fixed. Water smells better than tap water but doesn't taste all that great.
Pros: No odor, Nice faucet
Cons: Slow pour, Difficult to install
No, I would not recommend this to a friend.
Response from aquasana.comBy Aquasana Customer Support, Aquasana Customer Support, March 2, 2023
Hello, We’re apologize for the issues you have experienced with your system, we would love the opportunity to resolve this and assist in any way that we can! Please reach out to us at 866-662-6885 Option 1, Monday thru Friday from 8 am-5 pm CST, or email us at support@aquasana.com.
-Aquasana Customer Support
-Aquasana Customer Support
Written by a customer while visiting aquasana.com
Posted by: Allyn
from Harrisburg, Pennsylvania
Verified Purchase:Yes
We are using and enjoying our counter top 3 filter system. After a hole was cut by the granite company my husband had it installed under the sink in 20 minutes. Takes up minimal room. We are very pleased and have peace of mind
Pros: No odor, Clean taste, Long lasting filter, Nice faucet, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: mili
from 19401
Verified Purchase:Yes
good quality, easy to install and more efficient than my older reverse osmosis filter.
Pros: Clean taste, Good Water Flow, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: A lot of water
Verified Purchase:Yes
5 gallon jugs were getting to be too much to lug around and it didn't make sense to downgrade to 3 gallons jugs with the amount of water we go through. This more permanent solution by Equasana seemed to make the most sense. I wasn't able to re-use our existing sprayer hole as it was a little too big. It wasn't a big deal to drill a new hole on the opposite side. Unfortunately because of shelving underneath our sink, I could only install the filtration system on the opposite side of the tap. Another 6 inches of tubing would have been helpful but other than that the install went fine. We are both happy with the taste of the water and are ecstatic that we don't have to carry those 5 gallon water jugs anymore!
Pros: Easy to clean, No odor, Clean taste, Good Water Flow, Nice faucet, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Alexwaterfilter
from Florida
Verified Purchase:Yes
We like the filter water is very good taste
Very to install
Overall we are happy with this product water filter
Very to install
Overall we are happy with this product water filter
Pros: Clean taste
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: John who like clean water
from Silver Spring , MD
Verified Purchase:Yes
We had installed the water filter and we are enjoying water. The water from the faucet taste bad in comparison.
Pros: Clean taste, Long lasting filter, Good Water Flow, Durable, Nice faucet
I would recommend this to a friend!
Written by a customer while visiting aquasana.com