Customer reviews from aquasana.com
Aquasana - OptimH2O Reverse Osmosis + Clayrum 3-Stage Under Sink Water Filter System with Dedicated Faucet - Chrome
Average customer rating
4.4
(1,471 Reviews)
Rating breakdown 1,471 reviews
5 Stars
958
4 Stars
316
3 Stars
68
2 Stars
56
1 Star
73
88%of customers recommend this product.
(
941 out of
1,071)
Customer Reviews for Aquasana - OptimH2O Reverse Osmosis + Clayrum 3-Stage Under Sink Water Filter System with Dedicated Faucet - Chrome
Customer Rating
5
Water Tastes Good!
on August 1, 2022
Posted by: Aqua Family
from Tampa Bay Area
Installing Aquasana was a breeze: Just follow the instructions!
After installing the Aquasana 3-stage filter, water tasted much better than before, and the whole family noticed that!
I haven't sent a sample for analyses yet, but it looks like it made a good difference in water quality...
After installing the Aquasana 3-stage filter, water tasted much better than before, and the whole family noticed that!
I haven't sent a sample for analyses yet, but it looks like it made a good difference in water quality...
Like almost all filters, you'll need to be patient while filling large bottles as the water flow is normally reduced due to running through the filtration stages.
Pros: No odor, Clean taste, Nice faucet, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: LEANNE'S LOVING THE WATER
from ALTO, MI
Verified Purchase:Yes
I LOVE THIS NEW FILTER SYSTEM. INSTALLATION WAS EASY AND THE WATER TASTES AMAZING!
Pros: No odor, Clean taste, Good Water Flow, Nice faucet, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Disappointed customer.
from Jensen Beach, Fl
Verified Purchase:Yes
I just recently had a chance to try and install the filter but the fittings are not very good and constant water leak. The compression fittings are not adequate for the filters and need to use some other for. Or use the fitting already on and just screw together. As of now I still don’t know how the actual filter works and will now need to pay someone to fix the issue.
Cons: Difficult to install
No, I would not recommend this to a friend.
Response from aquasana.comBy Aquasana Customer Support, Support Team , September 2, 2022
Hello,
Thank you for your review. We’re so sorry to hear your system experienced issues! For any of our filters, should an issue occur and a replacement is needed, we do offer a One-Year Guarantee on our products. It is always our goal to provide quality, affordable products with health benefits. To better assist you, we ask that you email us your contact information including a callback number directly at support@aquasana.com. With this information in hand, we will work to best assist you.
We look forward to hearing from you!
-Aquasana Customer Support
Thank you for your review. We’re so sorry to hear your system experienced issues! For any of our filters, should an issue occur and a replacement is needed, we do offer a One-Year Guarantee on our products. It is always our goal to provide quality, affordable products with health benefits. To better assist you, we ask that you email us your contact information including a callback number directly at support@aquasana.com. With this information in hand, we will work to best assist you.
We look forward to hearing from you!
-Aquasana Customer Support
Written by a customer while visiting aquasana.com
Customer Rating
5
I love these!
on August 30, 2022
Posted by: *chad*
from Central Point, NY
I purchased one for my large 1895 farmhouse. immediately the water tasted better. It was easy to install and it is easy to change filters. I just put the second one in another house. If you don't have a water filter, this one is it. Excellent customer service too.
Pros: Easy to clean, No odor, Clean taste, Long lasting filter, Good Water Flow, Nice faucet, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Watt Hur
from San Francisco, CA
Verified Purchase:Yes
Overall installation wasn't super difficult, but as others have mentioned, the compression connection to the filter unit can be tricky. I tried to push the connection in as far as I could, but the first time I turned the water on, it started spraying everywhere. After working at it a little more, I was able to push the connection further in and have had no problems since.
The filter unit, itself, is great. Very clean taste, and the max flow version dispenses at a good rate.
Pros: Clean taste, Good Water Flow
Cons: Difficult to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Buck
from California mts.
Verified Purchase:Yes
System was very easy to install. Water produced is of excellent quality. No susprises.
Pros: Clean taste, Good Water Flow, Nice faucet, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: AshleyM
from Iowa
Verified Purchase:Yes
This product is great. Easy to install. The water tastes amazing!!! Even my husband said you can tell a difference.
Pros: No odor, Clean taste, Good Water Flow, Nice faucet, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Customer Rating
5
Nice under sink option. No more pour-over.
on September 13, 2022
Posted by: Emcaqua
from NJ
Verified Purchase:Yes
So far we are happy with the product. The 3 stage max flow provides a decent flow rate. I’m happy I chose this model as anything slower would be a bit frustrating. Installation was reasonable for basic skill level. However, the installation video online should show an installation on a real sink with real dimensions and not never ending space to the sides or below it. Just make it realistic for folks (getting the nut under the faucet between the cabinet and sink basin was a disaster. Maybe use a wing nut or something easily tightened down with a hand?
Pros: No odor, Clean taste, Good Water Flow
Cons: Difficult to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com