Customer reviews from aquasana.com
Aquasana - OptimH2O Reverse Osmosis + Clayrum 3-Stage Under Sink Water Filter System with Dedicated Faucet - Chrome
Average customer rating
4.4
(1,453 Reviews)
Rating breakdown 1,453 reviews
5 Stars
951
4 Stars
313
3 Stars
67
2 Stars
54
1 Star
68
88%of customers recommend this product.
(
932 out of
1,057)
Customer Reviews for Aquasana - OptimH2O Reverse Osmosis + Clayrum 3-Stage Under Sink Water Filter System with Dedicated Faucet - Chrome
Customer Rating
4
Installation wasn’t the easiest but worth it
on July 21, 2022
Posted by: ami777
from New York City
Clean water, not smelly and no after taste. Wasn’t the easiest to install but it’s worth it so far!
Pros: No odor, Clean taste, Good Water Flow, Nice faucet
Cons: Difficult to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Bikeman
from Pennsylvania
Verified Purchase:Yes
After a couple of minor issues, the filter is working as promised. I dealt with a very competent and knowledgeable customer service agent and my problem was solved. One filter was cut to short, and a filter housing had a leak. Both were replaced in a timely fashion. Is there a lack of quality control? That is my only question.
Pros: Clean taste, Good Water Flow, Nice faucet, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Brent j
from Texas
Verified Purchase:Yes
Working good now. Originally I put filters in and water only flowed to first filter. Had to swap filter sockets around to get water flowing to all filters with filters in correct order.
Pros: Clean taste
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Customer Rating
4
Good Filter - Wouldn't Quite Call it "Max-Flow"
on August 1, 2022
Posted by: NH Home Owner
from New Hampshire
Verified Purchase:Yes
The filter was easy to install (good videos/instructions), looks good below the sink as well as the finish on the counter, and has made our water taste far better.
Pros: Clean taste, Nice faucet, Easy to install
Cons: Slow pour
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Customer Rating
5
Water Tastes Good!
on August 1, 2022
Posted by: Aqua Family
from Tampa Bay Area
Installing Aquasana was a breeze: Just follow the instructions!
After installing the Aquasana 3-stage filter, water tasted much better than before, and the whole family noticed that!
I haven't sent a sample for analyses yet, but it looks like it made a good difference in water quality...
After installing the Aquasana 3-stage filter, water tasted much better than before, and the whole family noticed that!
I haven't sent a sample for analyses yet, but it looks like it made a good difference in water quality...
Like almost all filters, you'll need to be patient while filling large bottles as the water flow is normally reduced due to running through the filtration stages.
Pros: No odor, Clean taste, Nice faucet, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: LEANNE'S LOVING THE WATER
from ALTO, MI
Verified Purchase:Yes
I LOVE THIS NEW FILTER SYSTEM. INSTALLATION WAS EASY AND THE WATER TASTES AMAZING!
Pros: No odor, Clean taste, Good Water Flow, Nice faucet, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Disappointed customer.
from Jensen Beach, Fl
Verified Purchase:Yes
I just recently had a chance to try and install the filter but the fittings are not very good and constant water leak. The compression fittings are not adequate for the filters and need to use some other for. Or use the fitting already on and just screw together. As of now I still don’t know how the actual filter works and will now need to pay someone to fix the issue.
Cons: Difficult to install
No, I would not recommend this to a friend.
Response from aquasana.comBy Aquasana Customer Support, Support Team , September 2, 2022
Hello,
Thank you for your review. We’re so sorry to hear your system experienced issues! For any of our filters, should an issue occur and a replacement is needed, we do offer a One-Year Guarantee on our products. It is always our goal to provide quality, affordable products with health benefits. To better assist you, we ask that you email us your contact information including a callback number directly at support@aquasana.com. With this information in hand, we will work to best assist you.
We look forward to hearing from you!
-Aquasana Customer Support
Thank you for your review. We’re so sorry to hear your system experienced issues! For any of our filters, should an issue occur and a replacement is needed, we do offer a One-Year Guarantee on our products. It is always our goal to provide quality, affordable products with health benefits. To better assist you, we ask that you email us your contact information including a callback number directly at support@aquasana.com. With this information in hand, we will work to best assist you.
We look forward to hearing from you!
-Aquasana Customer Support
Written by a customer while visiting aquasana.com
Customer Rating
5
I love these!
on August 30, 2022
Posted by: *chad*
from Central Point, NY
I purchased one for my large 1895 farmhouse. immediately the water tasted better. It was easy to install and it is easy to change filters. I just put the second one in another house. If you don't have a water filter, this one is it. Excellent customer service too.
Pros: Easy to clean, No odor, Clean taste, Long lasting filter, Good Water Flow, Nice faucet, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com