Customer reviews from aquasana.com
Aquasana - OptimH2O Reverse Osmosis + Clayrum 3-Stage Under Sink Water Filter System with Dedicated Faucet - Chrome
Average customer rating
4.4
(1,453 Reviews)
Rating breakdown 1,453 reviews
5 Stars
951
4 Stars
313
3 Stars
67
2 Stars
54
1 Star
68
88%of customers recommend this product.
(
932 out of
1,057)
Customer Reviews for Aquasana - OptimH2O Reverse Osmosis + Clayrum 3-Stage Under Sink Water Filter System with Dedicated Faucet - Chrome
Posted by: Fast Eddie
from Land O Lakes Florida
Verified Purchase:Yes
System is great. Very easy to hook up and no leaks. Problem is remembering i dont need to open bottled water. I can finally drink water from the faucet
Pros: No odor, Clean taste, Good Water Flow, Nice faucet, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Customer Rating
1
Low flow rate and leaking manifold
on April 3, 2022
Posted by: Need a better product
from Marlborough, MA
Had this product for around 10 years and continuously fought with low flow rate and leaking manifold. Had the manifold changed 2x and flow rate continued to decline. Was advised to hack the filter housing with rubber washers or unseat the filter housing with 1/4 turn. Shouldn't have to do any of these things. Finally canceled my water subscription and went with reverse osmosis.
Cons: Slow pour
No, I would not recommend this to a friend.
Response from aquasana.comBy Aquasana Customer Support, Support Team , July 30, 2022
Hello,
Thank you for your review. We’re so sorry to hear your system experienced issues! For any of our filters, should an issue occur and a replacement is needed, we do offer a One-Year Guarantee on our products. It is always our goal to provide quality, affordable products with health benefits.
Please give us a call at 866.662.6885 if you want to reconsider trying Aquasana water filtration products in the future.
-Aquasana Customer Support
Thank you for your review. We’re so sorry to hear your system experienced issues! For any of our filters, should an issue occur and a replacement is needed, we do offer a One-Year Guarantee on our products. It is always our goal to provide quality, affordable products with health benefits.
Please give us a call at 866.662.6885 if you want to reconsider trying Aquasana water filtration products in the future.
-Aquasana Customer Support
Written by a customer while visiting aquasana.com
Posted by: Kajw
from PA
Verified Purchase:Yes
Like the ease of use, but not real happy with the taste of the water out of the faucet. It improves after refrigeration.
Pros: Good Water Flow, Nice faucet, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Sai Reddy
from San Diego
Verified Purchase:Yes
My Aquasana system broke apart and I requested for a replacement. All they sent were filters and not the unit. They're not responding to my emails now.
Cons: Not durable
No, I would not recommend this to a friend.
Response from aquasana.comBy Aquasana Customer Support, Support Team , July 30, 2022
Hello,
Thank you for your review. We’re so sorry to hear your system experienced issues! For any of our filters, should an issue occur and a replacement is needed, we do offer a One-Year Guarantee on our products. It is always our goal to provide quality, affordable products with health benefits. Please contact us directly at 866-662-6885 Option 1, Monday thru Friday from 8 am-5:30 pm CST or email us at support@aquasana.com.
We will take the next steps to discuss your warranty options.
-Aquasana Customer Support
Thank you for your review. We’re so sorry to hear your system experienced issues! For any of our filters, should an issue occur and a replacement is needed, we do offer a One-Year Guarantee on our products. It is always our goal to provide quality, affordable products with health benefits. Please contact us directly at 866-662-6885 Option 1, Monday thru Friday from 8 am-5:30 pm CST or email us at support@aquasana.com.
We will take the next steps to discuss your warranty options.
-Aquasana Customer Support
Written by a customer while visiting aquasana.com
Posted by: Happy juanjo
from Missouri
Verified Purchase:Yes
We're really happy with the water filter! Exelent results!!
Pros: No odor, Clean taste, Good Water Flow, Nice faucet, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Mikey D
from Watertown NY
Verified Purchase:Yes
City provided water now tastes great!
Easy to install and well written instructions.
Easy to install and well written instructions.
Pros: No odor, Clean taste, Long lasting filter, Good Water Flow, Nice faucet, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Alexis
from Philadelphia
Verified Purchase:Yes
I so impressed very easy to use and set up. High quality. Highly recommended
Pros: Easy to clean, No odor, Clean taste, Long lasting filter, Good Water Flow, Durable, Nice faucet, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: H2O Lover
from RVA
Verified Purchase:Yes
It’s great and the water taste better! Was easy to install
Pros: Good Water Flow, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com