Customer reviews from aquasana.com
Aquasana - OptimH2O Reverse Osmosis + Clayrum 3-Stage Under Sink Water Filter System with Dedicated Faucet - Chrome
Average customer rating
4.4 out of 5
4.4
(1,453 Reviews)
Open Ratings Snapshot
Rating breakdown 1,453 reviews
5 Stars
951
4 Stars
313
3 Stars
67
2 Stars
54
1 Star
68
88%of customers recommend this product. 
(
932 out of 1,057
)
Best Buy Privacy Policy
Customer Reviews for Aquasana - OptimH2O Reverse Osmosis + Clayrum 3-Stage Under Sink Water Filter System with Dedicated Faucet - Chrome
Customer Rating
5 out of 5
5
Replacement purchase
on December 5, 2021
Posted by: Replacement Filter Buyer
from Los Angeles, CA
Verified Purchase:Yes
We purchased our home three years ago and it had an existing Aquasana system. I purchased the replacement filters. They arrived quickly and were super easy to install.
Pros: Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Customer Rating
4 out of 5
4
Perfect, crystal clear water on demand
on December 17, 2021
Posted by: Vdgetwj
from Atlanta, GA
Verified Purchase:Yes
Loving our new source of delicious, crystal clear drinking water and the attractive mini-faucet that perfectly matches our kitchen decor. Installation was not as difficult as I feared, but I was concerned about the weak attachment of the water-in and water-out tube connections, which were very leaky at first. Some adjustment fixed that and there have been no leaks in the 3 weeks since. Very happy with my purchase.
Pros: No odor, Clean taste, Good Water Flow, Nice faucet
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Customer Rating
5 out of 5
5
simple install
on December 26, 2021
Posted by: SSSS
from MD
Verified Purchase:Yes
Fast easy install! freash and clean tasting water!
Pros: Clean taste, Good Water Flow, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Customer Rating
4 out of 5
4
Review of Aquasana 3 Stage Max Flow
on December 30, 2021
Posted by: SG731
from TN
Verified Purchase:Yes
Overall I am very pleased with my choice to purchase the 3 Stage Max Flow system. Order process very simple once I determined what system I needed, and the installation was just as easy. Probably took me 1 hour and I’m no plumber. I would have given the system 5 stars considering I am pleased, but I was expecting to have better water pressure. Everything seems correct, no bubbles or air in flow but it’s a slow flow of water. We use for drinking and to fill coffee pot, as well as cooking so just takes a little getting use to.
Pros: No odor, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Customer Rating
5 out of 5
5
Tastes great
on January 2, 2022
Posted by: JAC P
from New England
Verified Purchase:Yes
I was researching at home water dispensers when I started to see that everyone was so relieved to move to a filter. So glad we read ahead and went right to this approach. It was tough going getting through the quartz countertop. After a broken bit, my husband did it!
Pros: No odor, Clean taste, Good Water Flow, Nice faucet
Cons: Difficult to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Customer Rating
5 out of 5
5
Not installed
on January 4, 2022
Posted by: EllieMae
from Mid Missouri
Verified Purchase:Yes
We are remodeling. The Aquasana has not yet been installed. We have the counter top type and like it very much.
Pros: Easy to clean, Clean taste, Durable
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Customer Rating
1 out of 5
1
1 because 0 is not an option
on January 13, 2022
Posted by: Unenthusiastic about Aqua
Verified Purchase:Yes
It doesnt work at all. I checked online and found out i am not the only one having issues. I havent had the time to call customer service yet.
No, I would not recommend this to a friend.
Response from aquasana.comBy Aquasana Customer Support, Support Team , August 1, 2022
Hello,

Thank you for bringing this to our attention. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.

If you’re open to discussing your experience further, please contact us with your customer and purchase order information, and we will work to provide a resolution soon. You may contact us directly at 866-662-6885 Option 1, Monday thru Friday from 8 am-5:30 pm CST, or email us at support@aquasana.com.

We look forward to hearing from you!

-Aquasana Customer Support
Written by a customer while visiting aquasana.com
Customer Rating
1 out of 5
1
Claryium 3 stage filter
on January 16, 2022
Posted by: Dutchman63
from Minnesota
Verified Purchase:Yes
Installation was straight forward. One of the filters was defective, but your customer support helped me diagnose the issue and promptly sent me a replacement.
We are very satisfied with this system and your company!
Pros: Clean taste, Good Water Flow, Nice faucet, Easy to install
I would recommend this to a friend!
Response from aquasana.comBy Aquasana Customer Support, Support Team , August 1, 2022
Hello,

Thank you for your review. We’re so sorry to hear your system experienced issues! For any of our filters, should an issue occur and a replacement is needed, we do offer a One-Year Guarantee on our products. It is always our goal to provide quality, affordable products with health benefits.

If you have any questions or concerns, you may also contact us directly at 866-662-6885 Option 1, Monday thru Friday from 8 am-5:30 pm CST.

-Aquasana Customer Support
Written by a customer while visiting aquasana.com
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