Customer reviews from aquasana.com
Aquasana - OptimH2O Reverse Osmosis + Clayrum 3-Stage Under Sink Water Filter System with Dedicated Faucet - Chrome
Average customer rating
4.4
(1,471 Reviews)
Rating breakdown 1,471 reviews
5 Stars
958
4 Stars
316
3 Stars
68
2 Stars
56
1 Star
73
88%of customers recommend this product.
(
941 out of
1,071)
Customer Reviews for Aquasana - OptimH2O Reverse Osmosis + Clayrum 3-Stage Under Sink Water Filter System with Dedicated Faucet - Chrome
Posted by: Rick P
from Los Angeles
Verified Purchase:Yes
The only problem with reviewing a product you've only been using a few weeks is you can't really check certain Pros or Cons like filters lasting a long or short time because you don't really know yet, but I'll do my best to give anyone considering this product as much useful information as possible. I found it easy to install. However, I'm above average in "handiness." I'm guessing most people who are somewhat handy will be able to tackle a DIY (do it yourself) installation. If you don't think you could change your kitchen faucet yourself, you may want to consider hiring a handyman or plumber. I added "build quality" to the Pros list because I like the way the filters are mounted/replaced in the undercounter filter unit and the faucet piece seems of good quality. I don't really find it a "Con" but I think it's worth mentioning that although it's not mentioned in any of the sales information, the unit is hooked up using plastic tubing. This is fairly common practice these days for ice makers and the like but I'm not a big fan of it. It's much easier to install but more prone to leaks. In addition, you can't switch to soft copper because it uses slip connectors at the filter unit. Again, easy to install, but only time will tell how reliable they are. This is fairly petty but, the unit came shipped with 3/8" compression tee to facilitate teeing off the sink's cold water supply line. My house has a 1/2" rigid copper supply and stays 1/2" all the way to the faucet. Hence, the fitting they provided was useless, requiring a trip to the hardware store before I could even start the installation. Hardy a "Con" but if the salesperson would have simply asked if wanted a 3/8" or 1/2" fitting shipped with my unit it would have saved me a trip to the store, $10 cash, and I wouldn't have 3/8" fitting I don't need. Overall I'm going to give this product a thumbs up for a few reasons. One, if the reports are true on how much better this unit purifies water than pitcher filters, that is reason enough to get a thumbs up from me. Two, convenience factor. I can't even begin to tell you how nice it is to have an endless supply of clean drinking water on demand. There's nothing worse than waking up and having to wait for water to filter before i can make coffee. I should have done away with the ridiculous pitchers a long time ago. Three, happy wife, happy life. Need I say more?
Pros: Build Quality, Clean taste, Convenience, Easy to install
Cons: Slow pour
Written by a customer while visiting aquasana.com
Customer Rating
3
Easy Install - Wish it had more water pressure or flow
on April 29, 2015
Posted by: Sal
from La Habra, Ca
Verified Purchase:Yes
easy installation, wish it had more water pressure or flow.
Pros: Clean taste, Durable, Easy to clean, Easy to install
Cons: Slow pour
Written by a customer while visiting aquasana.com
Customer Rating
5
Easy install and our water never tasted so good!!!
on May 23, 2015
Posted by: Golden Oldies
from Benicia, CA
Verified Purchase:Yes
We find the water tastes better than we thought possible given the drought conditions here in California.
Pros: Clean taste, Easy to clean, Easy to install
Written by a customer while visiting aquasana.com
Posted by: fish
from Durango CO
Verified Purchase:Yes
I was not aware of the slow water output after initial reading the product highlights. Output was noticed upon completion of installation.
Pros: Clean taste, Durable, Easy to install, Long lasting filter
Cons: Slow pour
Written by a customer while visiting aquasana.com
Posted by: designer
from upstate N.Y.
Verified Purchase:Yes
I have a whole house carbon based water treatment system , but the water still tasted less than purchased water quality....after researching non reverse osmosis devices , i opted for Aquasana under counter.....wow!...EASY to install and although a SLOW pour, the quality of the water was there...refrigerate a bottle and Perfection!...the proof was when i left a glass of water overnight and tasted in the morning it was still perfect taste....THANK YOU
Pros: Clean taste, Easy to install
Cons: Slow pour
Written by a customer while visiting aquasana.com
Posted by: Francisco
from Adelanto CA
Verified Purchase:Yes
its a great filter to have and trust
Pros: Clean taste, Durable, Easy to install, Long lasting filter
Written by a customer while visiting aquasana.com
Customer Rating
4
Satisfied customer except for the low water volume
on June 19, 2015
Posted by: Gary
from Paradise, CA
Verified Purchase:Yes
Could not install the unit housing along the sidewall of cabinet as suggesgted due to the sink hardware that was in the way. Could not access the screw holes due to the angle afforded. Placing the unit on the other side of the cabinet was also not possible because of the hose location was then in the wrong direction and because of the garbage disposal unit was in the way. Fortunately I was replacing another filter so I cut the existing hoses (which were of the same diameter) of the old unit and purchased unions to attach the new unit thus having plenty of hose lengths. The new unit housing was then placed on the floor along the back of the sink cabinet being careful not to kink the hoses as the location of the hoses on the Aquasana unit still were on the wrong side. A fix to this problem would be to install 90 degree elbows on both the inlet and outlet hoses close to the unit to allow greater flexiblity in the installation. I did not need to use the new faucet as the old one was similar to the new one and I was not concerned about its having lead in its construction making the total installation process easy and simple.
Pros: Easy to install
Cons: Needs Longer Hoses, Slow pour
Written by a customer while visiting aquasana.com
Posted by: Nancy
from Camarillo, CA
Verified Purchase:Yes
We live in an area of California which normally has great-tasting water. However, during the drought, water has been imported from Southern California. Lots of chlorine is used to treat it, and the pleasure of drinking a glass of water from the tap is ruined by the chlorine smell and taste. The Aquasana filter COMPLETELY removes the chlorine smell and taste. Purchasing it directly through Aquasana is the most cost-effective because of signing up for the Water for Life program. We have not owned it long enough to comment about the length of time that the filters last, but Aquasana said that the timing of the Water for Life program can be customized. Overall, even with the extremely slow flow of water through the filter, it is a worthwhile purchase and I would recommend it to anybody looking for a drinking water system.
Pros: Clean taste, Easy to install
Cons: Slow pour
Written by a customer while visiting aquasana.com