Customer reviews from aquasana.com
Aquasana - OptimH2O Reverse Osmosis + Clayrum 3-Stage Under Sink Water Filter System with Dedicated Faucet - Chrome
Average customer rating
4.4
(1,453 Reviews)
Rating breakdown 1,453 reviews
5 Stars
951
4 Stars
313
3 Stars
67
2 Stars
54
1 Star
68
88%of customers recommend this product.
(
932 out of
1,057)
Customer Reviews for Aquasana - OptimH2O Reverse Osmosis + Clayrum 3-Stage Under Sink Water Filter System with Dedicated Faucet - Chrome
Customer Rating
2
Great until you have to change the filters
on October 31, 2023
Posted by: Island Life
from Marathon, FL
We love our filtration system most days. There is a clear difference in the taste of our water when we use the filter, and we love it! We have had our filtration system for about 2+ years, and the absolute worst part of this filtration system is changing the filters. We've changed filters maybe 4 times. EVERY time we change the filters, we end up having a leak, and it takes anywhere from an hour to several days to fix. The first time it happened, the support desk had me insert a quarter at the bottom of the filter housing. The second time, I had to be sent all new filters. The third time, I had to pay for new housing tops for my filters. There seems to be inherent flaws with the filters, and there are definitely flaws with the housings/o-rings. We just changed our filters, and again, they are leaking. We really don't want to buy new housing tops, since we just bought them the last time we changed filters, so my husband used Vaseline to help seal the housing. Fingers crossed this works... It should not be this complicated to change filters. If you can deal with the hassle factor, this system is great. Just prepare for a headache every time you change filters.
Pros: Clean taste, Long lasting filter, Nice faucet
Cons: Slow pour, Difficult to install, Not durable
No, I would not recommend this to a friend.
Written by a customer while visiting aquasana.com
Customer Rating
1
The worst!
on December 17, 2023
Posted by: Watersnobx3
from San Francisco
Under sink water filter replaced twice yet it's still not working. Lines up perfectly just as they said but nope. Did everything to trouble shoot but nope. Wasted time, money and frustration on this crap filter.
Cons: Slow pour, Filters need replacing too often, Difficult to install, Not durable
No, I would not recommend this to a friend.
Written by a customer while visiting aquasana.com
Posted by: Jriepe
from Illinois
Verified Purchase:Yes
The system was easy to install and I like having clean tasting water straight from the tap. It gives me peace of mind knowing harmful contaminants are being eliminated.
Pros: Clean taste, Long lasting filter, Nice faucet, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Daniel O'Connell
from Assonet, Ma.
Verified Purchase:Yes
Installation was easy, operation is fantastic, water quality is great!!!
Pros: No odor, Clean taste, Good Water Flow, Nice faucet, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Claire Clare
Verified Purchase:Yes
So far so good ( 2 days old).. Britta goodbye. Like having more real estate on my countertop.
Pros: Clean taste, Good Water Flow, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Happy buyer
from Cliffside Park
Verified Purchase:Yes
I needed to replace my old filter and was looking online for options. Came across the Aquasana filter systems, read the reviews and decided to give it a try based on the reviews and comparing prices with other products. The filter was easy to install and the water tastes great. I love the fact that I will be receiving the replacement cartridges automatically every six months.
Pros: Clean taste, Long lasting filter, Good Water Flow, Easy to install
I would recommend this to a friend!
Response from aquasana.comBy Customer Support, Aquasana Customer Support, July 16, 2024
Thank you for your review! We are glad to hear you are enjoying your system!
Written by a customer while visiting aquasana.com
Posted by: JimRH
from New Orleans, LA, United States
Verified Purchase:Yes
Good design for simple installation. Instructions were clear, but did not provide a couple of pointers - 1 - check your water feed to make sure you can connect to service before starting; and 2 - follow the instructions in order presented. The two plastic tubes cannot be pulled out of the unit once you have started pushing them in.
Pros: Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Rose
from Austin, TX, United States
Verified Purchase:Yes
Improved the water quality but the taste of the of water is still off. The smell is gone but it still tastes like it's very high in minerals.
Pros: Long lasting filter, Easy to install
Cons: Slow pour, Cloudy Water
No, I would not recommend this to a friend.
Written by a customer while visiting aquasana.com