Customer reviews from aquasana.com
Aquasana - Claryum® Countertop 2-Stage No Installation Water Filter System - White
Average customer rating
4.5
(661 Reviews)
Rating breakdown 661 reviews
5 Stars
459
4 Stars
143
3 Stars
29
2 Stars
9
1 Star
21
94%of customers recommend this product.
(
458 out of
488)
Customer Reviews for Aquasana - Claryum® Countertop 2-Stage No Installation Water Filter System - White
Customer Rating
5
Great product
on March 25, 2023
Posted by: Victoria devine
from Winter park, Colorado
Easy to install and my water taste like where now! 10/10 would recommend
Pros: Easy to clean, No odor, Clean taste, Good Water Flow, Durable, Nice faucet, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Walter Ray
from New Jersey
Verified Purchase:Yes
The unit was easy to install comes with filters installed and best of all the water tastes awesome
Pros: Easy to clean, No odor, Clean taste, Long lasting filter, Durable, Easy to install
Cons: Slow pour
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Love Life
from New York
Verified Purchase:Yes
I've been using it for years and after a few years decided to buy a brand new filter. Its easy to install water taste great and I use the water for cooking and everything I can use it for. You can see it really cleans the water once you change the filter.
Pros: No odor, Clean taste, Long lasting filter, Good Water Flow, Durable, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Customer Rating
1
Horrible design, incredibly hard to swap filters
on September 21, 2017
Posted by: Andrew_NYC
from New York
I've had this filter for almost ten years now, and the design has not changed since. I like the quality is water, however, prepare to lose your knuckles when the time to swap filters comes. After six months of use, caps get stuck, and it will be a nightmare to open them. Don't believe the customer support, recommending to use a wrench. It won't work.
Since 1-inch bezel surrounds the filter, there is not enough space to grip the cap tightly. You can't use a socket since the connecting flow tubes are almost impossible to detach and will further complicate the process. If you somehow manage to grip the cap securely with a wrench key, the plastic will simply crumble once you apply the pleasure.
I can't even explain how many times I've had my fingers all scratched to blood. Customer service will advise you to make sure to apply enough oil prior sealing the filter - IT WON'T HELP. I've had to order a replacement at least three times because the cap got stuck completely.
So, bottom line - very affordable filter, produces good quality of water; however, the design and functionality are HORRIBLE. Mark my words, you will hate it when time to change filters comes.
Last time was my final time using it, and I'm researching a purchase an under the counter, professional filter, although I know it will be more expensive. I have no more patience dealing with this product.
Since 1-inch bezel surrounds the filter, there is not enough space to grip the cap tightly. You can't use a socket since the connecting flow tubes are almost impossible to detach and will further complicate the process. If you somehow manage to grip the cap securely with a wrench key, the plastic will simply crumble once you apply the pleasure.
I can't even explain how many times I've had my fingers all scratched to blood. Customer service will advise you to make sure to apply enough oil prior sealing the filter - IT WON'T HELP. I've had to order a replacement at least three times because the cap got stuck completely.
So, bottom line - very affordable filter, produces good quality of water; however, the design and functionality are HORRIBLE. Mark my words, you will hate it when time to change filters comes.
Last time was my final time using it, and I'm researching a purchase an under the counter, professional filter, although I know it will be more expensive. I have no more patience dealing with this product.
Pros: Clean taste
Cons: Slow pour, Difficult to install, Not durable
No, I would not recommend this to a friend.
Written by a customer while visiting aquasana.com
Customer Rating
1
Filters hard to replace and broke
on May 8, 2018
Posted by: Ashen
from Colorado
My unit is currently in a bowl because it's slowly leaking water out of the bottom. It broke after the 2nd filter replacement. The filters are really difficult to replace too. My husband would end up with bloody knuckles everytime.
The water does taste great. Aquasana just needs to redesign.
Pros: Clean taste, Long lasting filter, Good Water Flow, Easy to install
Cons: Not durable
No, I would not recommend this to a friend.
Written by a customer while visiting aquasana.com
Customer Rating
5
Filters are easy to exchange. - Use small shelf
on December 25, 2021
Posted by: Mrs Doe likes clean water
from Iowa
We use a 17 mm socket wrench to exchange the filters. This type of wrench is usually found in the tool kit of the car. If there is none, chances are that one of your neighbors has one. It makes exchanging the filters a breeze. Also, we don't move the countertop filter much since we have a small shelf for it (12" W x 5" D x 5" H), which sits on the countertop between the dish rack and the wall. In this way the unit is 'out of the way', and this makes cleaning the sink and countertop so much easier.
Pros: Clean taste, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Customer Rating
5
Great tasting water
on September 11, 2019
Posted by: Indy
from Dominica
It is such a relief to have contaminant free drinking water. Water taste great. Overall I am very satisfied.
Pros: No odor, Clean taste, Good Water Flow
Cons: Filters need replacing too often
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Customer Rating
5
I'm know it's the ultimate product but I can't use
on October 13, 2022
Posted by: Bob jokia
from Montreal Canada
Verified Purchase:Yes
The problem is that it does not fit with any of my outlets if I can't exchange for something almost the same value.I beg you to stop sending me filters I want to unsubscribe because I can't use the product for the reason above.
No, I would not recommend this to a friend.
Written by a customer while visiting aquasana.com