Unfortunately product is disappointing. I ordered new filter holders and tops because they were leaking. New ones are better, but one of them has a slow leak still. Not impressed - I've only had this system for a bit over a year.
No, I would not recommend this to a friend.
Response from aquasana.comBy Aquasana Customer Support, Support Team , July 30, 2022
Hello,
Thank you for your review. We’re so sorry to hear your system experienced issues! For any of our filters, should an issue occur and a replacement is needed, we do offer a One-Year Guarantee on our products. It is always our goal to provide quality, affordable products with health benefits. Please contact us directly at 866-662-6885 Option 1, Monday thru Friday from 8 am-5:30 pm CST or email us at support@aquasana.com.
We will take the next steps to discuss your warranty options.
So far we have really liked this product. We installed an aquasauna filtering system because the one we had no longer made the filters for it. It works well, makes our water taste good, and we have pretty bad water! All in all it is was a satisfying purchase.
Pros: Easy to clean, No odor, Clean taste, Long lasting filter, Nice faucet, Easy to install
Filter kit should come with 2 new large O-rings. I had to use sealant on one side when I reinstalled it because it leaked. Overall a really great system but add O-rings to the replacement cartridge kit.....
Pros: Easy to clean, No odor, Clean taste, Long lasting filter, Good Water Flow, Durable, Nice faucet, Easy to install
Ordered replacement filters for the Aquasana Two-stage. So far I have been impressed with the entire system. Seems to do a great job of removing the hard water elements
Pros: No odor, Clean taste, Good Water Flow, Nice faucet, Easy to install
My husband was able to install the new filters in a fairly simple process, but he did say it was hard to get into the crevice where the system was housed outside our kitchen sink. My mom didn't want reverse osmosis or anything really huge and she's been happy with this system.