Customer reviews from aquasana.com
Replacement Filter Cartridges for Aquasana AQ-5200 2-Stage 500-gal. Under Sink Water Filtration System - White/Red/Yellow
Average customer rating
4.6
(1,199 Reviews)
Rating breakdown 1,199 reviews
5 Stars
887
4 Stars
244
3 Stars
32
2 Stars
18
1 Star
18
97%of customers recommend this product.
(
735 out of
760)
Customer Reviews for Replacement Filter Cartridges for Aquasana AQ-5200 2-Stage 500-gal. Under Sink Water Filtration System - White/Red/Yellow
Customer Rating
5
4 satisfied years
on August 12, 2025
Posted by: The Filtering Illini
from Champaign IL
I've been using the under sink system since the summer of 2021, when a houseguest from Chicago was freaking out that I drank tap water. The tap water where we live (central illinois) is actually really good. But, I bowed to peer pressure and got the undersink system and I have to say, the filtered water is a huge improvement in taste. The replacement process has been very easy, since they mail me the filters and the machine beeps when it's time to change every 6 months.
Pros: Clean taste, Long lasting filter, Good Water Flow, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: qbsmith
from Berkeley, CA, United States
Verified Purchase:Yes
I have been a Water for Life customer for almost a decade. Aquasana has continued to improve and fool-proof their water filter design, making it easier to install new filters without tools.
Pros: Easy to clean, Clean taste, Long lasting filter, Durable, Easy to install
Cons: Difficult to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Timgkwong
from Toronto
Verified Purchase:Yes
Happy about the functions. Each to replace in two minutes and peace in mind. No leaking.
Pros: Durable, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Customer Rating
5
Excelletnt
on March 21, 2019
Posted by: Mike Manesh
from Ventura, CA
Contamination and scales been removed. Water taste much more better and softer.
Pros: No odor, Clean taste, Good Water Flow, Nice faucet, Easy to install
Cons: Filters need replacing too often
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Alli T
from california
Verified Purchase:Yes
Moved into a home that already had these installed, thought the new filters would help but the water still doesn't taste great and makes tea and coffee stain our mugs, even though we've never had this problem with other water.
Pros: No odor, Easy to install
Cons: Slow pour
No, I would not recommend this to a friend.
Written by a customer while visiting aquasana.com
Posted by: The maintenance man
from New yirk
Verified Purchase:Yes
System is great so far. Wish I could get a response to the 2 emails I sent. You should offer a 3 filter per year option. Or a set your own filter replacement frequency. Many other companies do this and you cold sell a lot more filters.
Pros: No odor, Clean taste, Nice faucet, Easy to install
Cons: Slow pour
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Time
Verified Purchase:Yes
Water come out very slowly. Very disappointed in product.
No, I would not recommend this to a friend.
Response from aquasana.comBy Aquasana Customer Support, Support Team , September 2, 2022
Hello,
We certainly wish to help resolve this soon! Kindly proceed with the following troubleshoot steps:
Step 1: Turn off the main water supply underneath the sink.
Step 2: Remove the sump from the manifold and reconnect.
Step 3: Ensure that the connection points align correctly and turn the sump from the left to the right until it stops.
Step 4: If the sump is not locked in the correct position, it can slow the flow of your system. This process should mitigate that issue.
Step 5: Once re-threaded and re-attached, test by turning the water supply back on.
If further guidance is needed, we kindly ask you to contact us directly at 866-662-6885 Option 1, Monday thru Friday from 8 am-5 pm CST.
-Aquasana Customer Support
We certainly wish to help resolve this soon! Kindly proceed with the following troubleshoot steps:
Step 1: Turn off the main water supply underneath the sink.
Step 2: Remove the sump from the manifold and reconnect.
Step 3: Ensure that the connection points align correctly and turn the sump from the left to the right until it stops.
Step 4: If the sump is not locked in the correct position, it can slow the flow of your system. This process should mitigate that issue.
Step 5: Once re-threaded and re-attached, test by turning the water supply back on.
If further guidance is needed, we kindly ask you to contact us directly at 866-662-6885 Option 1, Monday thru Friday from 8 am-5 pm CST.
-Aquasana Customer Support
Written by a customer while visiting aquasana.com
Posted by: would not buy
from toms river nj
Verified Purchase:Yes
filter insallation was ok the filter sucks would not recommend
Pros: Clean taste
Cons: Slow pour, Filters need replacing too often
No, I would not recommend this to a friend.
Written by a customer while visiting aquasana.com