Customer reviews from aquasana.com
Replacement Filter Cartridges for Aquasana AQ-5200 2-Stage 500-gal. Under Sink Water Filtration System - White/Red/Yellow
Average customer rating
4.6
(1,199 Reviews)
Rating breakdown 1,199 reviews
5 Stars
887
4 Stars
244
3 Stars
32
2 Stars
18
1 Star
18
97%of customers recommend this product.
(
735 out of
760)
Customer Reviews for Replacement Filter Cartridges for Aquasana AQ-5200 2-Stage 500-gal. Under Sink Water Filtration System - White/Red/Yellow
Posted by: PS CPA
from Milford CT
Verified Purchase:Yes
I like the filtration system, but after the replacement of the filters the water is slow coming out, even after Aquasana sent new filters it is better but still not were the original water pressure was when I first install the filter.
Pros: Clean taste, Easy to install
Cons: Slow pour
I would recommend this to a friend!
Response from aquasana.comBy Aquasana Customer Support, Support Team , January 11, 2023
Hello,
We certainly wish to help resolve this soon! Kindly proceed with the following troubleshooting steps:
Step 1: Turn off the main water supply underneath the sink.
Step 2: Detach the sump from the cap, and then re-attach, tightening the cap until it's flush with the sump.
Step 3: Use a sump wrench if necessary. Be sure to avoid over-tightening, as an under, or over-tightened cap can damage the hardware and cause leaks in your system. This process should mitigate that issue.
Step 4: Once re-threaded and re-attached, test by turning the water supply back on.
If further guidance is needed, we kindly ask you to contact us directly at 866-662-6885 Option 1, Monday thru Friday from 8 am-5 pm CST.
-Aquasana Customer Support
We certainly wish to help resolve this soon! Kindly proceed with the following troubleshooting steps:
Step 1: Turn off the main water supply underneath the sink.
Step 2: Detach the sump from the cap, and then re-attach, tightening the cap until it's flush with the sump.
Step 3: Use a sump wrench if necessary. Be sure to avoid over-tightening, as an under, or over-tightened cap can damage the hardware and cause leaks in your system. This process should mitigate that issue.
Step 4: Once re-threaded and re-attached, test by turning the water supply back on.
If further guidance is needed, we kindly ask you to contact us directly at 866-662-6885 Option 1, Monday thru Friday from 8 am-5 pm CST.
-Aquasana Customer Support
Written by a customer while visiting aquasana.com
Posted by: KATKAM
from Goodrich, Michigan
Verified Purchase:Yes
I really notice a difference in quality of the water.
Pros: Easy to clean, No odor, Clean taste, Long lasting filter, Good Water Flow, Durable, Nice faucet, Easy to install
Cons: Slow pour
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Chas54
from Silver Spring, Maryland
Verified Purchase:Yes
I have been suing the Aquasana Claryum 2 stage filter system for over 10 years and it has always provided excellent filtration and better tasing drinking water.
Pros: No odor, Clean taste, Long lasting filter, Good Water Flow, Durable
Cons: Slow pour
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Kkat
from Bloomington, Indiana
Verified Purchase:Yes
We have good water where I live, but out water comes from a large lake that is affected by algae bloom in late summer and fall. It makes the water taste terrible. I love the taste of good clean water and Aquasana delivers. I have had this system for many years and have always been quite happy with the taste.
Pros: Easy to clean, No odor, Clean taste, Long lasting filter, Durable, Nice faucet, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Johnditty
from Oregon
Verified Purchase:Yes
I have been using Aquasana filters for about 15 years now. I was drawn to them because they appeared to have integrity. Each of their filters came with a Certificate of Authenticity, with verified third party testing of the filters along with a chart of all the contaminants they filter out. My recent order of replacement filters however, has no mention of what they filter out, nor a certificate of authenticity. What's up with that? Might be time to look for a new filter company. My pure water is too important for messing around with questionable products.
No, I would not recommend this to a friend.
Response from aquasana.comBy Aquasana Customer Support, Aquasana Customer Support, March 2, 2023
Good Morning John,
We apologize if the performance data sheet was not included with your shipment of filters. We have added a link below where you will be able to access this information and view a list of all contaminants removed by our 2 stage system. If you have any further questions or concerns, please do not hesitate to reach out to us at 866-662-6885 Option 1, Monday thru Friday from 8 am-5 pm CST, or email us at support@aquasana.com.
https://www.aquasana.com/on/demandware.static/-/Sites-aquasana-Library/default/dw4818c7e1/PDF/AQ-5200_Performance_Data.pdf
-Aquasana Customer Support
We apologize if the performance data sheet was not included with your shipment of filters. We have added a link below where you will be able to access this information and view a list of all contaminants removed by our 2 stage system. If you have any further questions or concerns, please do not hesitate to reach out to us at 866-662-6885 Option 1, Monday thru Friday from 8 am-5 pm CST, or email us at support@aquasana.com.
https://www.aquasana.com/on/demandware.static/-/Sites-aquasana-Library/default/dw4818c7e1/PDF/AQ-5200_Performance_Data.pdf
-Aquasana Customer Support
Written by a customer while visiting aquasana.com
Posted by: Great H2O
from Cleveland Ohio
Verified Purchase:Yes
We recently remodeled our kitchen, and a last-minute decision was to add a water filter. I was reluctant, and I didn’t know how useful it would be. We use it all the time for cooking and drinking, and the taste is so clean and pure that I find myself drinking more water. Installation was easy, and recently we just changed the filters and was surprised at how much contaminants we’re caught by the filters! I am really happy that we have the water filtration system in our kitchen. It’s convenient, easy to use, and I have peace of mind knowing I am getting really clean water. I highly recommend to all my family and friends and anyone who wants great tasting water.
Pros: Easy to clean, No odor, Clean taste, Long lasting filter, Durable, Nice faucet, Easy to install
Cons: Slow pour
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Lkratz
from Selinsgrove
Verified Purchase:Yes
I love the filtered water. Filters and battery very easy to replace.
Pros: Easy to clean, No odor, Clean taste, Nice faucet, Easy to install
Cons: Filters need replacing too often
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: T Runo
from Philadelphia
Verified Purchase:Yes
Easy to install & water tastes excellent. Feel the water does come out a little slow, but I imaging that's the filtration process. I've adjusted to the slower water rate. So yes I would buy again. Oh...followed the instructions on the DIY install. And no leaks!
Pros: Clean taste, Nice faucet, Easy to install
Cons: Slow pour, Filters need replacing too often
I would recommend this to a friend!
Written by a customer while visiting aquasana.com