Customer reviews from aquasana.com
Aquasana - Clean Water Machine - Black
Average customer rating
3.6
(220 Reviews)
Rating breakdown 220 reviews
5 Stars
99
4 Stars
34
3 Stars
24
2 Stars
21
1 Star
42
66%of customers recommend this product.
(
141 out of
213)
Customer Reviews for Aquasana - Clean Water Machine - Black
Posted by: Beach City Girl
from Southern California
Verified Purchase:Yes
This is the second countertop Aquasana filter I’ve had and I wouldn’t be without one. I first became acquainted with aqua sauna because we had a big unit in my office and so when I found they had a home one I bought one immediately. Although our city water is pretty good once you start drinking the Aquasanta you don’t ever want to drink the city water again and I don’t buy bottles of water anymore so hopefully that saves the environment as well! The unit is well worth the investment!
Pros: Easy to clean, No odor, Clean taste, Long lasting filter, Good Water Flow, Durable, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Customer Rating
1
Water tastes great... The filter will break
on August 30, 2021
Posted by: J3ff
from Ottawa, ON
I have used this filter for many years. To be exact, I went through my filter, my mom's filter, my sister's and my in-laws (I encouraged all of them to buy one of the same model). All of them have had major issues in a short time. Major water leak issues will happen within 1 year or so of daily use. The last one, the top where it holds the filter broke under the pressure of the filtering. Which means that it started to pop like a pressure cooker.
Pros: No odor, Clean taste, Good Water Flow
Cons: Not durable
No, I would not recommend this to a friend.
Written by a customer while visiting aquasana.com
Customer Rating
1
Run the other way!
on October 28, 2021
Posted by: Tanny
from Jersey city
We bought the first water machine and after a couple of weeks it started turning purple and also flooding and overflowing from the bottom. Nothing would turn off the purple faulty code. Called aquasana and they told me they would send me a new system at no cost and to ditch the old one. Sent me a new one and no purple code this time but so much flooding shortly after using it. Did some googling and this seems to be a common problem with the system to the point where people advise putting a baking pan under the aquasana to catch the leaking water. Did that for many many months but it got to the point where it was leaking more than filtering. I was getting to the point where I would have to unplug the system for a week to let it dry out to allow it to function for a couple of days at a time. Now I have two pitchers and two machines to dismantle and find a way of disposing of. Not green at all and the whole process was so frustrating! Wish they made a better product even if it cost more. The system can’t seem to handle the amount of water it claims it can filter.
No, I would not recommend this to a friend.
Written by a customer while visiting aquasana.com
Customer Rating
1
Unreliable
on October 30, 2021
Posted by: John Roland
from NJ
When I initially purchased it it worked flawlessly. But after 2 months it just stopped working. I called customer support and was sent a new filter lid. Oh, not once, but twice. The operation was/is erratic. Sometimes it worked then not. I would fill the pitcher and sometimes have to wait up to an hour before it filtered. The filter change reminder light never worked. So I replaced the filter anyway. Now with a new filter, the red light stays on. Is this how it's supposed to work? Also would go on when ever with no water in pitcher. I have read into this product and it is obvious this is a faulty design with no fix or competent solution in sight, and should be reported to the Federal Trade Commission.
Pros: Clean taste
Cons: Not durable
No, I would not recommend this to a friend.
Written by a customer while visiting aquasana.com
Customer Rating
2
Aquasana Water Pitcher
on July 29, 2017
Posted by: Cat56
from Cumberland, MD, United States
I purchased the water pitcher almost a year ago. The problem I have is that it is hard to take off the base when it has finished filtrating. The water spills out from the top, making it hard to filter a whole pitcher. I would not recommend this product especially for people with arthritis of the hands.
Pros: Clean taste, Long lasting filter, Durable
Cons: Difficult to install
No, I would not recommend this to a friend.
Written by a customer while visiting aquasana.com
Posted by: TracyLM
from Del Mar California
Verified Purchase:Yes
love my Aquasauna. The water taste great, it looks nice on my counter and I don't have to buy water in plastic containers. I worry about plastic leaching into the water. I don't have to worry about it now. Great buy.
Pros: Easy to clean, Clean taste, Long lasting filter, Durable, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Customer Rating
5
GREAT FILTRATION SYSTEM
on December 31, 2017
Posted by: Beck
We have had our unit for almost 2 years. I refuse to drink any of our water in our town without a good filtration system. This unit fits the bill. Very easy to change the filter and convenient to use.
Pros: Easy to clean, Clean taste, Durable, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com
Posted by: Ki. J
Verified Purchase:Yes
I’m remodeling my kitchen so I don’t have access to my under the sink filter from Aquasana. This filter is a perfect solution - no need to buy wasteful plastic bottled water.
Aquasana is a great company to order from.
Aquasana is a great company to order from.
Pros: Easy to clean, Clean taste, Long lasting filter, Durable, Easy to install
I would recommend this to a friend!
Written by a customer while visiting aquasana.com